Wolf & Badger Reviews 59,219

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

5-star
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Asks customers to review

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Rated 1 out of 5 stars

I never received it bc it was left on…

I never received it bc it was left on someone else’s porch and you guys haven’t done reimbursed or resent me anything.

14 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello, 

Thank you for taking the time to leave your feedback. 

We are so sorry to hear that you have not received your order, and for the disappointment this has caused you.

I can see that a team member has been in touch to assist with your enquiry and will continue to assist with resolving this.

If there is anything further we can do to help you please do not hesitate to get in touch.

Best wishes,
Daniel

Rated 3 out of 5 stars

The delivery service was too slow and…

The delivery service was too slow and necklace arrived too late for the occasion I needed it for

18 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave us your feedback.

We can only apologise for the delays your order encountered, and the inconvenience this caused you in not arriving in time for your event.

We endeavour to assist brands to deliver orders as quickly and efficiently as possible, and are so sorry this was not your experience with us this time.

I can see members of our team have been in touch with you, and your order has now been delivered.

If there is anything further we can do to assist you please do not hesitate to get in touch.

Best wishes,
Georgia

Rated 5 out of 5 stars

A beautiful gift

A beautiful gift, well described, delivered quickly and good value, a broad choice on the platform, interesting items, can’t think why I would want to shop anywhere else online

19 May 2026
Rated 5 out of 5 stars

Anniversary gift

To celebrate our 22nd wedding anniversary I was looking for gifts with copper.
Wolf & Badger had a 'Healing' bracelet with copper. This was perfect for my husband who had just finished chemo, so thought of it like a lucky talisman.
This well made item was presented nicely and arrived perfectly on time.
I wouldn't hesitate to use Wolf & Badger again.

13 May 2026
Rated 1 out of 5 stars

Very quick to respond and quick…

Very quick to respond and quick delivery. Kept up to date at all times.
Unfortunately the quality of the item was very poor so I had to return it.

19 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback. 

We're really pleased to hear you were happy with the delivery and timely responses, but are so sorry to hear your item did not meet your expectations and for the disappointment this has caused you. 

A team member will reach out to you shortly to discuss this further. 

Please do not hesitate to get in touch if there is anything further we can help you with.

Best wishes,
Georgia

Rated 5 out of 5 stars

Great customer service

Great customer service. A real living person engaged with me to find the package that DHL had mistakenly delivered to another address. It took a while but we did eventually find the package. Many thanks to Demit @ Wolf & Badger

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Over-priced and inflexible on late returns

Item over-priced in comparison to buying direct from the supplier, next time I'd research this first. No flexibility on returns policy which I understand but I was only 2 days over and after a week of waiting they said the supplier won't accept a return. Incidentally, the supplier said if I'd bought it direct they would have accepted a late return, bit confused as to why Wolf and Badger said no but am sure will receive a justification in response to this review.

4 May 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.

We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.

Again, we sincerely apologise for the disappointment experienced.

Best wishes,
Daniel

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