“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more
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Review summary
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Reviews shaping this summary
Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more
This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more
The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more
Vida Vintage Leather Saddle Bag Medium
(95)
I Love Toast The Most Side Plate (one size)
(54)
'Are We Having Pancakes?' Side Plate (one size)
(46)
Silver Mix Tape Necklace
(43)
Queen Of Hearts Oversized Jumper In Navy (one size)
(41)
Green Amethyst Earrings
(41)
Dripping Oval M Gold Vermeil Hoop Earrings
(41)
Gold Mix Tape Necklace
(39)
Fuckit Chain (one size)
(30)
Fuckit Pill
(28)
Company details
Written by the company
Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.
Contact info
95 Grand Street, 10013, New York, United States
- support@wolfandbadger.com
- www.wolfandbadger.com
4.5
Excellent
59K reviews
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Returns Was Difficult and Complicated — But Seychelle, my customer service rep, was incredible
I had a change in circumstances that required returning my item (it was beautiful, high-quality, and arrived quickly — I have no issues with the product!), but trying to return it in the required timeframe was difficult. Unfortunately, my return needed to be through DHL, and there simply aren't many locations in my area, or even my state, to make that an easy task! Due to work and other problems, I was unable to get it dropped off at a location within the two-week timeframe. I was connected with Seychelle, who was incredibly helpful and thorough with helping me make the return, despite the timeline, but it wasn't until after that was completed that I learned I would only be compensated with store credit. So, in sum, my purchase and customer service experience was phenomenal, but the return was difficult and frustrating.
15 May 2026
Unprompted review
Reply from Wolf & Badger
Hi Meg,
Thank you for taking the time to leave your feedback.
We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.
We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.
Again, we sincerely apologise for the disappointment experienced.
Best wishes,
Daniel
Excellent Experience
Excellent products. Great customer service. All around very impressed. Will be shopping here more.
11 May 2026
Good product, bad returns policy
The order was delivered promptly. Sending it back was ridiculous as the post office couldn’t print the returns label after queuing for 20 minutes. Was told to go to the Toy shop at the bottom of the High Street as they could print it and then l had to queue up again in the post office to send it. Maddening, even though l like the stuff you sell won’t buy from you again.
15 May 2026
Reply from Wolf & Badger
Hello Janet,
Thank you for taking the time to leave your feedback.
We are so sorry to hear of the difficulties you encountered with your return, and for the inconvience this has caused you.
A printed label is required for the return to be accepted by the courier. This is due to courier restrictions and our shipping model, which uses multiple routes and partners. We recognise how convenient paperless options are and are continually exploring ways to introduce them in the future.
Please do not hesitate to get in touch if there is anything further we can help you with.
Best wishes,
Daniel
Reply from Wolf & Badger
Hello Julia,
Thank you for taking the time to leave your feedback.
We are so sorry to hear your item did not meet your expectations, and for the disappointment this has caused you.
A team member will reach out to you shortly to discuss this further.
Please do not hesitate to get in touch if there is anything further we can help you with.
Best wishes,
Daniel
Beautiful silver ring
Beautiful silver ring, unfortunately was too big for me so returned it and a different size ordered it now fits perfectly, great service all round.
6 May 2026
Delivery faster than expected
Delivery faster than expected. Love the handbag that I ordered. Great value and quality
15 May 2026
Excellent customer service
Excellent customer service! I ordered 2 dresses and returned one. The return process was really easy. The dresses were both nice. I just didn’t like one of them once I saw it.
14 May 2026
Not entirely what I expected by pretty
I like my necklace though did not realise that the stones were not ball shaped. That was disappointing but I like the colour and it’s pretty to wear.
14 May 2026
Please can you bear with me and my…
Please can you bear with me and my returns. I have unexpectedly ended up in hospital and might not be able to return the 2 dresses I received, in the usual time.
Please confirm.
Kind regards
R. Reeves
29 Cambridge Road
Abington CB21 6BL
D.o.B. 27.4.1961
13 May 2026
Reply from Wolf & Badger
Hello,
Thank you for taking the time to leave your feedback.
As we state on the returns form you receive with your order, you have 14 days from the delivery date to decide whether or not to keep your item(s). Once we've created a return label and sent it to you, you have 7 days to take the parcel to your nearest drop-off point. If you need more time, we can of course discuss the best solution to handle your return.
A team member will reach out to you shortly to discuss this further.
Please do not hesitate to get in touch if there is anything further we can help you with.
Best wishes,
Anita
Great experience
Yes the products all came quickly well packaged and delivered properly. Thank you! X
15 May 2026
I ordered L, got a super small M
I ordered L, these idiots sent a super small M. As the return process with DHL is way to time consuming and my time is worth more than the sweater costs, I donated a new sweater to the clothes collection. Your mistake, my last order. Will tell anyone who asks.
15 May 2026
Reply from Wolf & Badger
Hello,
Thank you for taking the time to leave your feedback.
We are so sorry to hear that you received the wrong item, and for the understandable disappointment this has caused you.
As items are sent from our independent brands directly, we will address this issue with the designer to avoid such situations happening in the future.
A team member will reach out to you shortly to discuss this further.
If there is anything further we can do to assist you please do not hesitate to let us know.
Best wishes,
Anita
I received the wrong item and now it’s…
I received the wrong item and now it’s my problem to return it and re-purchase the correct item – how does this happen?
I’m disappointed, the wrapping was right, but my feelings were bad when I opened it to find the wrong item.
15 May 2026
Reply from Wolf & Badger
Hello,
Thank you for taking the time to leave your feedback.
We are so sorry to hear that you received the wrong item, and for the understandable inconvenience this has caused you.
As items are sent from our independent brands directly, we will address this issue with the designer to avoid such situations happening in the future.
A team member will be in touch with you shortly to discuss this further and will work to resolve this issue as quickly as possible.
If there is anything further we can do to assist you please do not hesitate to let us know.
Best wishes,
Anita
Reply from Wolf & Badger
Hello,
Thank you for taking the time to leave your feedback.
We are so sorry to hear that you received the wrong item, and for the understandable disappointment this has caused you.
As items are sent from our independent brands directly, we will address this issue with the designer to avoid such situations happening in the future.
A team member will be in touch with you shortly to discuss this further and will work to resolve this issue as quickly as possible.
If there is anything further we can do to assist you please do not hesitate to let us know.
Best wishes,
Daniel
Reply from Wolf & Badger
Hello,
Thank you for taking the time to leave your feedback.
We are so sorry to hear that the item you received is damaged and for the understandable disappointment caused by this.
We also apologise to hear that this item was not packaged appropriately and as expected when ordering.
A team member will reach out to you shortly to discuss this further.
Please do not hesitate to get in touch if there is anything further we can help you with.
Best wishes,
Daniel
Good communication and fast delivery.
Good communication and fast delivery.
I liked the dress and bolero jacket and will keep them
15 May 2026
Excellent❤️❤️❤️❤️
15 May 2026
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