Still a very high priced insurance even with a black box. Renewal this year hasn't changed still high even with being a very good score throughout.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good company, however there prices are a little off. I’ve been with wise driving just over 2 years. I moved home, previously I was in a flat, and my car was parked on a busy road. Now I’m in... See more
Company replied
Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... See more
Company replied
So far I've had no issues with them, after reading some of the reviews I was very sceptical. But the black box instalment was very fast and efficient. Very good and fast customer support. Offered very... See more
Company replied
Company details
About WiseDriving
Written by the company
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Contact info
iGO4 House, Staniland Way, Peterborough, PE4 6JT, Peterborough, United Kingdom
- contact@wisedriving.com
- www.wisedriving.com
3.9
Great
8K reviews
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Great im very happy
4 March 2025
Reply from WiseDriving
Hi,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many thanks,
Adam
My fourth year with an insurance here…
My fourth year with an insurance here and I have a good score however every single year my insurance keeps going up although the ad is saying if your score is good your insurance price will decrease
24 February 2025
Reply from WiseDriving
Hi Sunea,
Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we would be happy to answer your questions.
Many thanks,
Angela
This firm is the worst to deal with I…
This firm is the worst to deal with I would never recommend them to anyone total rip off outfit
28 January 2025
Reply from WiseDriving
Hi Paul,
Thanks for taking the time to leave a review. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we’d be happy to answer any queries you have regarding the cancellation of the policy.
Many thanks,
Angela
Do not bother with this insurance…
Do not bother with this insurance company. I cancelled a month and a half prior to my policy ending, and I get charged an astronomical amount. I set up a payment plan, and two months failed due to issues with my bank that I was trying to resolve. I made contact with them to reset it up, and suddenly it's sent to a debt collection agency even though I contacted them prior to this. The staff are beyond rude, told me they were going to launch an investigation into why I was charged so much when i had a month and a half left of my policy, and didn't even bother doing so. Absolutely ridiculous, and I'll never be back.
21 February 2025
Unprompted review
Reply from WiseDriving
Hi Amelia,
We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we’ll be happy to answer any questions you have.
Many thanks,
Angela
AVOID THIS COMPANY AND BE STREDD FREE…
AVOID THIS COMPANY AND BE STREDD FREE PAY SOMEONE WHI CARES ABOUT CUSTOMERS.IF YOU ARE THINKING OF TAKING OUT AN INSURANCE POLICY WITH THIS COMPANY BECAUSE THEY ARE CHEAPER THAN OTHER
PLEASE DON'T BOTHER. THEY WILL TRY TO GET MONEY FROM YOUR FOR JUST ABOUT ANYTHING THEY WANT.
21 February 2025
Unprompted review
Reply from WiseDriving
Hi,
We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.
Many thanks,
Angela
Reply from WiseDriving
Hi,
Thanks for leaving a review, we really do appreciate you taking the time out to share your experience with us.
Kind regards,
Angela
Claims difficult to make
The insurance itself is fine and my black box is great for my policy, however i had an accident and tried to claim (they outsource their claims department to winns solicitors) and was told i needed to give open access to all my bank accounts in order to go ahead with the claim which deterred me from completing the claim as i’ve never heard of this with any other claims department and make me uncomfortable. other than that it’s easy to make policy changes and the black box policy has been great for me.
1 September 2024
Unprompted review
Reply from WiseDriving
Hi Mia,
We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.
Thanks,
Angela
Reply from WiseDriving
Hi,
Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with WiseDriving so far. If there is anything you feel we can do better for you, please let us know.
Many thanks,
Adam
is very good
11 February 2025
Reply from WiseDriving
Hi Roba,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
This company is disgusting
This company is disgusting, hidden charges everywhere , cancelled my policy because there box broke my cars ecu and they charged me for the whole years cover , trust me , pay more else where , stay well clear
And their generic replies seem AI generated
10 February 2025
Unprompted review
Reply from WiseDriving
Hi Andy,
We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we’d be happy to answer any queries you have.
Thanks,
Kathryn
Perfect 🤩🤩🤩🤩🤩🤩🤩
2 February 2025
Reply from WiseDriving
Hi Ana,
Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.
Many Thanks,
Kathryn
Reply from WiseDriving
Hi Driss,
Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service.
Many Thanks,
Kathryn
Very quick responses and good customer…
Very quick responses and good customer service
2 February 2025
Reply from WiseDriving
Hi,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Many Thanks,
Kathryn
Reply from WiseDriving
Hi Grant,
Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service.
Kind regards,
Angela
Absolutely shocking company
Absolutely shocking company. Told them I had moved address and my price doubled. I moved 10 mins up the road. My blackbox apparently had problems so they decided to send me a cancellation threat letter if I didn’t sort the issue as if it was my issue that their blackbox wasn’t working? Had to ask to open a complaint 3 times before someone acknowledged me and gave me a reference. Then 1 day before my policy ended, they emailed to say that they were going to send out another blackbox. What’s the point? The renewal price for £130 per month was disgusting considering I found quotes as low as £40 per month elsewhere with the same benefits and no blackbox. They’ve ripped me off, sent me numerous cancellation threat letters for something out of my control and take about a million years to respond to emails. Wouldn’t recommend.
22 January 2025
Unprompted review
Reply from WiseDriving
Hi Holly,
We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.
Many thanks,
Angela
Reply from WiseDriving
Hi Leslie,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many Thanks,
Kathryn
Being with them of two year first year…
Being with them of two year first year I was chash into report. Real quick deal with it got second car. With them being drive that one over year half come to do renew now informed is not update and blame me of they mis handle of information. Take care with them
11 January 2025
Reply from WiseDriving
Hi Marc,
We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.
Many thanks,
Angela
Easy to set up my policy
Easy to set up my policy! Great communication too! Very competitive price and so far so good!
8 January 2025
Reply from WiseDriving
Hi Jo,
Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.
Kind regards,
Angela
That it’s a great company with good care
My monthly subscription went down which is very rare with other providers
6 January 2025
Reply from WiseDriving
Hi Daniel,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Reply from WiseDriving
Hi David,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
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