Wing Mirror Man Reviews 

Really poor service, wing mirror led strips were shown in stock so I ordered and paid for next day delivery. Not only did I get an email at 4pm the next day saying there was a problem with my order I called up to be told it would be 2-3 weeks. I don't believe these parts were ever in stock and to be told good luck when trying to find parts elsewhere was just unprofessional. I won't ever use them again.

If I could rate Wing Mirror Man no stars, I would. I ordered a wing mirror on the 3rd of July and we were told that there was an issue with stock, and that it would be delayed. Long story short, the company is terrible and we have never received the order. After multiple calls and emails and non existant customer service, we have given up and requested a charge back through the bank. DO NOT USE THIS COMPANY.

Worst company ever, waited 6 weeks for a wingmirror never arrived! They lied and said it was in stock repeatedly when it wasn't. Don't do business with this company!

Received the wrong item. A real basic error of sending out LH drive mirror to a UK market. Then the returns process is so delayed. Sending messages through process to chase progress are ignored. Still waiting for refund and I will be flagging up with my bank

NO NOT ORDER ANYTHING!
Phoned before ordering to check stock was advised 5-7WD's, placed the order and paid £364.69.
Was then advised the wing mirror would not be available for 2-3 months. Straight away cancelled my order for a refund.
This was 22/04/26 and was advised the refund would take up to 10 business days.
I am writing this review on 31/07/26 and have still not received the refund!
Have phoned & emailed on many of occasion chasing this refund to be greeted with very rude staff.

Ordered a wing mirror, they sent the incorrect mirror, returned the mirror after they admitted they messed up the order. When I returned it, they sent it back to me and after persistently chasing and no reply I’m left out of pocket by nearly £200 and an incorrect part.

Absolute nightmare dealing with this company. I ordered a pair of wing mirrors (Order #100037994), but they only delivered the driver's side. When I contacted them, they admitted the passenger side mirror was out of stock and missing from their warehouse.

Instead of doing the decent thing and issuing an immediate refund for the missing item (£113.10), they forced me onto an internal "waiting queue" and claimed they have a 28-day processing policy for refunds. They are essentially using customer money as an interest-free loan while wasting your time with terrible customer service friction.

I refused to play their games and initiated a formal Chargeback dispute through my bank (Lloyds), who instantly returned my money because the case was so clear-cut. Don't let them hold your cash hostage. If you are stuck in their fake "28-day queue," bypass their customer service entirely and go straight to your bank to claw your money back. Avoid this company at all costs!

One star is been genourous.. DO NOT PURCHASE FROM THIS COMPANY.
I made a purchase for a wing mirror before seeing all the bad reviews.
I checked a mirror was compatible to my car with blind spot monitoring they stated yes never had an issue with all they have sold. Item arrives straight away I notice the mirror is a cheap quality and a inferior product and the connecting block was not the same the dash lite up immediately with fauIt codes refering to.the mirror. I requested a refund and a return of the item that in its self is a rigmarole. Eventually Item is returned and they use any excuse not to refund in a reasonable amount of time and breach consumer rights legislation. Im not talking just a few pound item.was in excess off £330 .
I made endless attempts to contact and complain. Extremely rude staff and in the end I informed them.i would be reporting to trading standards. Joshua from the company responded with 'we will look forward to hearing from our local trading standards agency.. absoute disgrafull customer service.
The wing mirror man company is a dormant company of companies house and not trading they go under the name now of buy online limited... save your money save all the hassle trying to get refunds and please purchase elsewhere.

Overall I'm happy with the results had the wingmirror painted it's a great match to the car ,they keep you updated with the process so yes a happy customer

Would not replace a faulty mirror glass, telling me to take it somewhere to get it checked at my cost! Customer services attitude was to put it lightly absolutely disgusting. Please everyone avoid. Had to by another mirror glass from elsewhere.

To be honest i wish i had read the reviews first. Received the mirror, the blind spot indicator did not work, i had to fit the mirror to the car to find that out. Sent it back in its original packing except the box ( The box i sent it back was better and stronger. They refused to send me a new one due to it not coming back in its original box! also because i had fitted it to the car. They sent the original one back to me, how is that for logic and customer service. Do not use this company.

Product was returned unused and the refund process was unnecessarily complicated. Communication was slow and the final refund amount was lower than expected. Eventually the refund was received, but overall the experience was disappointing. I would be cautious before ordering again.

I can only speak from my own experience, these people were excellent, they first sent an email to make sure I had the correct mirror and the correct colour code, and the remains of the mirror I had fitted the description they sent. They let me know when it went to the paint ,then again when they posted it. I fitted it to my car and all is spot on. Thank you
I would not hesitate to use these people again..

Outstanding service !!! Someone smashed the wing cover off of my new Vauxhall Grandland. Vauxhall could not get the cover and so I was staring down the face of a new complete unit at £580 plus vat plus fitting !!!! I called Wingmirror Man and gave all the details. Within a hour I had a phone call back saying they can source the genuine part ( although Vauxhall said they couldn’t !! ) and I could have it paint matched. So for about £110 I had it all done a delivered within 10 days. Just popped it straight on the car and looks perfect. I cannot recommend this company highly enough - amazing customer service, great communication, superb quality product, all for really reasonable price 10/10

Liars, don't believe anything these guys tell you. Shop somewhere else. Or regret it...

Needed heated wing mirror glass with blind spot detection and a cover for the rear of my wing mirror following an unfortunate collision with a pheasant. All other parts of my mirror were in good working order and rather than go with a bodywork company that were charging upwards of £1100 for replacements I decided to give Wing Mirror Man a go. I'm very glad I did. The only drawback for me was the fact that even though, at the time of ordering, the website stated that these items were in stock which unfortunately they weren't (one of my items needed to be ordered in). I didn't find this out obviously until after I had paid so I queried it with customer services who replied in good time but gave a lame excuse before advising me that they were closing my complaint without giving me an opportunity to reply. Thankfully after a couple of weeks my item was in stock and my order progressed as expected after this. I had the wing mirror cap painted (this service is offered at a relatively small cost) and it appears to be a good match. All parts delivered yesterday, fitted by myself today and looks just like new. Not bad for less than £150. Great service & parts ever if the delivery was slightly delayed 👍🏻

Update - i applied for a refund and received it within a week.
Took my money 6 weeks ago. Item out of stock but due in 12 days ago and "will be sent out immediately ". Still not received said item and not yet received a response to my email sent yesterday. I didn't set up an account as onky ordering the once yet to apply for a refund i need to log in to my account.
Will be contacting Trading Standards

No issues. Had a good quote, regular updates & good delivery time. Wing mirror cover fitted my 2012 Mazda 6 with no problems & paint appears a very good match.
Thanks very much👍

I didn't see all the negative reviews before ordering a replacement wing mirror. I'm glad I hadn't as they would probably have put me off, my experience has been outstanding. I ordered the part. Had questions which I addressed thru live chat. They were answered correctly. I had the plastic painted and it was delivered within 5 working days of order. It has been fitted and works fine. So my experience was excellent and I would recommend them. Not least because I saved around £900 by not going thru the dealer!

Sent me the wrong part, they insisted several times it was the right part and when I provided evidence of it not fitting, the ghosted me. Followed up with support and was kicked off the chat. Will have to charge back if no communication is made.