Zak B went above and beyond to provide excellent customer service. I was trying to create a solution to an issue and he helped to sense check my ideas. I purchased 3 items and he explained the returns... See more
Company replied
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Zak B went above and beyond to provide excellent customer service. I was trying to create a solution to an issue and he helped to sense check my ideas. I purchased 3 items and he explained the returns... See more
Company replied
Rosh was incredibly helpful in helping our local community group. We can’t wait to use our new equipment on the next community event. Thank you Rosh and Wickes! Friends of Poulters Park and Revesby... See more
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I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... See more
Company replied
I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom
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She has been very helpful throught the long process.

Reply from Wickes - Sutton
Sam was really helpful when the mdf I was looking for was not on the correct shelf. He managed to locate it in store and found me to let me know. He then went to the trouble of using the forklift to uncover the hidden Mdf and put the sheet I needed on my trolley for me. Thanks for your help!

Reply from Wickes - Sutton
Skye served me 13.10.25. She was knowledgeable helpful and polite. She even helped me by lifting heavy titles into my boot. Fantastic customer service

Reply from Wickes - Sutton
Helpful staff good store you always find what you’re looking for
Best
Charbel

Reply from Wickes - Sutton
Came into the store to get some information about plastering items as have had some works carried out. I was greeted by Oliver who asked me what I was looking for and when I explained I was looking for ready mixed plaster he showed me all the different types of products on offer. Could not give enough praise to Oliver for his help.

Reply from Wickes - Sutton
Sutton Wickes have a good service.

Reply from Wickes - Sutton
I have been to Sutton store today and been professionally served by Roshan
He was very kind and helpful to the top level
I had the best advice and service with the product and delivery
I am really thankful to Roshan

Reply from Wickes - Sutton
Rush is excellent. He helped me sorted my basket and patiently listened to my situation

Reply from Wickes - Sutton
Very helpful and kind especially Ria and Amy

Reply from Wickes - Sutton
I went to buy compost from your Sutton store. The cashier was very helpful and Oliver helped with taking compost to my car. Wonderful service thank you 🌞

Reply from Wickes - Sutton
David was very helpful and was very cheerful

Reply from Wickes - Sutton
I just want to say “I was shopping in your Sutton store today, and needed help,
So I walked over and asked a young man who’s name is Oliver, he was very helpful and friendly,
This young man is a credit and a good example to your company”.

Reply from Wickes - Sutton
All staff were friendly, provided advice & guidance. The staff were very aware of customers if they looked lost & came to help to show you where to go in the store.
Such a great shopping experience.

Reply from Wickes - Sutton
I visited the store this morning 22nd July and was looking for fencing. Website said there was stock so found a guy called David and he was so helpful he went out into the yard loaded everything onto a trolley and helped me to the counter. Top bloke!!!

Reply from Wickes - Sutton
Staff I've found are excellent. Especially Skye who helped me today, she solved a tricky product question for me.
Patient, helpful & polite.
Store is well equipped with a good range of products.
Sutton store in particular, I rarely go anywhere else

Reply from Wickes - Sutton
Very disappointed with my delivery. Part came fine but the main part of the order wasn’t available on my delivery date I put in. This caused untold problems for myself and when I complained to wickes their customer relations department came up with many excuses such as I hadn’t looked at the Ts and Cs which quite frankly is a joke . Wickes not for anymore

Reply from Wickes - Sutton
I opened a trade account last week in the Sutton branch of Wickes.
They couldn’t have been more helpful particularly Skye who explained everything perfectly and sorted a delivery out without fuss.
Well done.

Reply from Wickes - Sutton
Beautiful Kitchen Design by Angela
We recently worked with Angela to design our new kitchen, and the experience was fantastic from start to finish. Angela was friendly, professional, and incredibly helpful throughout the entire design process. She really took the time to understand our needs, preferences, and lifestyle, and created a layout that is both stylish and practical.
Her attention to detail and creative ideas helped us visualise a space that works perfectly for us. We are extremely happy with the design and can’t wait to see it come to life.

Reply from Wickes - Sutton
Dave at Sutton branch was really helpful. Went out of his way to help me find everything. Great advice on fence panels and what else I needed for the project. Thank you

Reply from Wickes - Sutton
Click and Collect from Wickes Sutton on 22/5/2025. Great service. Sirwan served me and even offered to load my items into my car. This was very handy after my recent surgery. Thank you Sirwan.

Reply from Wickes - Sutton
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