Wholesale Domestic Bathrooms Reviews 

3,533
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and helpful sales advisors who provide expert guidance on bathroom fittings without pressure. Consumers also appreciate the excellent product selection, top-tier customer service, and a smooth, efficient ordering process from start to finish. However, some customers also noted issues with items arriving damaged or experiencing unexpected delivery delays and stock shortages. A few reviewers expressed frustration regarding unhelpful responses or missing parts when trying to resolve these product problems. Others mentioned difficulties with strict return policies when attempting to replace defective goods outside the initial timeframe.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting that employees are extremely helpful, patient,... See more

Product

People report positive experiences with product, noting a great choice of quality goods and competitive... See more

Service

Customers report overall satisfaction and positive experiences with the service, highlighting knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising staff for being extremely patient,... See more

Order

Reviewers mention positive feedback about order, noting that the online ordering process is smooth, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George our sales assistant was first class. Helpful, knowledgable and full of ideas without being pushy. Nothing was too much bother. He spoke very proudly of his employer and the products. His re... See more

Company replied

Rated 5 out of 5 stars

Great experience at wholesale and Domestic in Hillington Glasgow. The lady Alison Brown who helped us was excellent and so helpful. Nothing was too much trouble. We have unusual shower enclosure s... See more

Company replied

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Excellent quick delivery. Mountains of packing ensured the wash basin arrived in perfect condition. There were a couple of bashes/small tears on the outside box but all safe inside. Love our new ba... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,533)

561 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Friendly, efficient and well informed. A pleasure to deal with

3 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you so much for taking the time to share your experience—it truly means a lot to us.

We’re really pleased to hear that our team was able to support you and make the process as smooth as possible.

Thanks again for your kind words and for choosing us—we really appreciate your feedback.

Kind Regards,
WDB

Rated 5 out of 5 stars

Website was easy to navigate and…

Website was easy to navigate and ordering online was simple

2 June 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249467811

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

Excellent Service

I had to rearrange an order due to the salesperson in the shop not listening and was feeling irritated by the process and being passed around.
Charlene greeted us with a smile, listened to the issues and had us sorted out properly.
During it, she couldn't have been more helpful and made sure we felt happy with the information and that we had a laugh during it.
She turned the experience around, and really made us laugh with her jokes. She is an asset to your company.

2 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi,
we really appreciate your great feedback, this is always great to hear.
We will pass your comments on to Charlene.
Kindest regards

Rated 5 out of 5 stars

Fantastic service ordered from them…

Fantastic service ordered from them twice, great communication. Would definitely recommend

2 June 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249357717

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

I dealt with Reece at Montrose Avenue…

I dealt with Reece at Montrose Avenue Glasgow
He couldn’t have been more helpful, he’s a really nice young man who is a credit to Wholesale Domestic.
Regards
Peter Munro

2 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for leaving us this glowing 5 star review!

We are glad to hear that our trade team could provide the assistance you required.

You kind words will be passed on to Reece.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Excellent customer service

I just want to commend you on an excellent customer service experience. I ordered shower panels from you after being let down spectacularly by Naturewall. You despatched them rapidly but sadly they arrived damaged. I called you and was asked to send pictures of the damage and you then arranged for them to be collected, again rapidly. I have now received confirmation of my refund and I have to say I'm really impressed. This has not been my experience with the aforementioned company and I'm still waiting for a refund. It makes a nice change to not have to constantly chase for money back! I would also say that it was a real shame about the damage as I really like the panels.

2 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you so much for taking the time to share your experience—it truly means a lot to us.

We’re really pleased to hear that our team was able to support you quickly and make the process as smooth as possible, especially after the difficulties you had elsewhere. While we’re very sorry the panels arrived damaged, we’re glad we could resolve things promptly and keep you informed throughout.

It’s also great to hear that you liked the panels themselves—that’s especially disappointing for us too, and we’d have loved for them to arrive in perfect condition for you.

If you ever decide to give us another try in the future, we’d be more than happy to help and ensure everything goes as smoothly as possible.

Thanks again for your kind words and for choosing us—we really appreciate your feedback.

Kind Regards,
WDB

Rated 5 out of 5 stars

Very efficient

2 June 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249298898

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

We were approached by a lady called…

We were approached by a lady called Linda Doran who was very knowledgeable and helpful.

1 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the item to leave us an amazing 5 star review!

Your lovely words will be passed over to Linda

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

I wanted to express my sincere…

I wanted to express my sincere gratitude for the exceptional service I received. Your team went above and beyond to assist me, and I truly appreciate it. The customer service provided was outstanding and made my experience very pleasant. I am very satisfied with the help I was given today. Special thanks to Bijaya for great customer service and patience.

31 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Aggie,

Thank you so much for leaving us this amazing 5 star review.

We are so happy to hear you received such good service while shopping with us.

We will pass your lovely words over to Bijaya.

Many Thanks
WDB

Rated 5 out of 5 stars

Olivia was amazing and so helpful with…

Olivia was amazing and so helpful with our order of a shower tray and managed to source a slightly shorter shower screen for us today!
Many thanks and all the best with your career 🙏

31 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Julie,

Thanks so much for leaving us this amazing 5 star review.

We will pass your lovely words to Olivia.

Thanks
WDB

Rated 5 out of 5 stars

Great choice of products and very…

Great choice of products and very helpful service from Alice Murphy. Easy to collect goods from the nearby warehouse.

31 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Fiona,

Thanks so much for leaving us this amazing 5 star review.

We will pass your lovely words to Alice.

Thanks
WDB

Rated 5 out of 5 stars

Charlene was a great help

Charlene was a great help. 5 *

31 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Charlene,

Thank you so much for leaving us this 5 star review.

We will pass your lovely words to Charlene.

Thanks
WDB

Rated 5 out of 5 stars

Emma a really helpful assistant

Emma was great and helped me a lot in finding a bathroom suite suitable for our family.

11 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi Michael

Thank you so much for your feedback.

We will ensure it reaches Emma

Many thanks,
WDB

Rated 5 out of 5 stars

Alice was very friendly & helpful in…

Alice was very friendly & helpful in helping me pick out units for my bathroom, will be recommending to others.

26 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi Liam

We really appreciate you taking the time to let us know.

We will pass your feedback on to Alice

Many thanks

Rated 5 out of 5 stars

Cameron Grayson was fantastic

Cameron Grayson was fantastic, a great help, very knowledgeable and lovely and cheery. Got exactly what we wanted. Thanks

25 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Cameron!

Many thanks
WDB

Rated 5 out of 5 stars

Having picked what we wanted in the…

Having picked what we wanted in the showroom with Simon we popped round to collect our items from the warehouse. Unfortunately Simon had listed the wrong toilet seat and missed the toilet vanity unit off the order. Which was annoying to say the least.

Charlene was there to save the day and correct our order and save the day changing the toilet seats and ordering the toilet vanity unity at the time to save having to go back to the main store.

Charlene really made sure we were happy with our choices and were 100% happy before we left excellent member of staff in the warehouse nothing was a problem for her.

10 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Charlene!

Many thanks
WDB

Rated 5 out of 5 stars

First class sales service

Our sales advisor Moshiur Rahaman was a great help and pointed out things we hadn’t thought of eg the height of the shower enclosure. Showroom was first class it was great to be able to see quality firsthand. Excellent customer service so far looking forward to bathroom suite being delivered

24 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Moshiur!

Many thanks
WDB

Rated 5 out of 5 stars

Srishti was very helpful and took time…

Srishti was very helpful and took time to show us lots of options. She was very friendly and knowledgeable and didn’t come across as sales pushy. A credit to the company

23 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Srishti!

Many thanks
WDB

Rated 5 out of 5 stars

5 star customer service

5 star customer service from Wholesale Domestic today.
I had an issue with an item I purchased that was damaged when I opened the box. First call at 7.24am and was ready to collect at 8.20

Fraser in Customer Service was excellent - took the details, planned the return and replacement without any work for me and all I had to do was go in and collect it. What a stress free process considering I had a plumber en-route. Fraser was friendly and very helpful and sorted everything out with ease. What an excellent customer experience. Thank you for all your help, really appreciated.

22 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Fraser!

Many thanks
WDB

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