Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more
Company replied
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Review summary
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Reviews shaping this summary
Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington. Great range of radiators both in shape and colo... See more
Company replied
Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more
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We visited Wholesale Domestic at Edinburgh Fort Kinnaird with a clear idea of what we wanted for our new en-suite as part of a garage conversion. Armed with only the measurements provided by ou... See more
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Company details
Written by the company
Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.
30 Day Money Back Guarantee
We offer a 30 day cooling off period after delivery.
If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.
Contact info
400-406 Hillington Road, Hillington Park, G52 4BL, Glasgow, United Kingdom
- 0344 809 4249
- help@wholesaledomestic.com
- www.wholesaledomestic.com
4.6
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beware kerbside delivery
Happy with the online ordering process, speed of delivery and products I received. However, the website states that if you spend over £500 you qualify for free delivery. Kerbside delivery. This is the first time I've come across this and I was not impressed.
Firstly I had no idea when the delivery was happening but received a text at 10am saying my order would arrive between 8am - 6pm. I got a call from the delivery driver at around 11am to say he was on his way and I explained that I'm on the 2nd floor. He said he may need some help with the delivery so I offered to come down when he buzzed. He did buzz my door at 1140 but when I got down the stairs I found a wooden pallet with several very large and heavy boxes and the delivery van disappearing down my drive. He hadn't even waited to make sure it was the right address and that I was there to receive it. I then had to enlist the help of my neighbours to get the stuff up to my flat as there was no way I'd have been able to lift the boxes on my own. And I was then left with a large wooden pallet to dispose of myself.
Very disappointing. If a company offers delivery then I would expect my order to be delivered to my home, not abandoned in the foyer.
So overall no issue at all with the products but the delivery process really let it down and would definitely give me pause before using this company again.
5 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Hi
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you were happy with our ordering process, delivery speed, and the products themselves. However, we’re very sorry to learn about your experience with the delivery, which clearly fell short of both your expectations and our standard.
We understand how frustrating it must have been to receive limited notice, an unclear time window, and then have your order left unattended without confirmation or assistance—especially given the size and weight of the items. This is not the level of service we aim to provide.
While our standard delivery is kerbside, we appreciate that this may not always be clearly understood, and it’s evident in your case that both communication and execution from the delivery team were not acceptable. We are currently reviewing this with our logistics partners to ensure drivers allow sufficient time for customers to answer and to prevent deliveries being left without confirmation.
We also recognise the inconvenience caused by having to move the items yourself and dispose of the pallet, and we sincerely apologise for this.
Your feedback is extremely valuable and will help us improve both our communication and delivery processes going forward. If you would like to discuss this further, please contact us at help@wholesaledomestic.com, and we’ll be happy to assist.
Regards
WDB
Delivery time was as promised
Delivery time was as promised. Even when the panel ordered came damaged contacted them and it was replaced with no issues and on time.
Not my first time using domestic bathroom and l will come back again.
There service is good, staff are great,and they have lots of choices of item to choose. I highly recommend.
9 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good afternoon,
Thank you so much for your kind review!
We’re really pleased to hear that your delivery arrived as promised and that our team was able to resolve the issue with the damaged panel quickly and smoothly for you. Providing a hassle-free experience is what we strive for, so it’s great to know this came through.
It’s especially nice to hear that you’ve chosen to shop with us before and plan to return again—that truly means a lot to us. We’ll make sure your feedback is shared with the team, as they’ll be delighted to know their efforts are appreciated.
Many thanks,
Hayley
Steve at Aberdeen branch was absolutely…
Steve at Aberdeen branch was absolutely great he was very knowledgable and helped me a lot.
12 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for your kind words! We’re thrilled to hear that Steve at our Aberdeen branch provided such knowledgeable and helpful service. We’ll be sure to pass along your feedback—he’ll really appreciate it
Many thanks,
WDB
Charlene at Customer Collections was so…
Charlene at Customer Collections was so patient, friendly and helpful when we decided to buy a clearance item instead of the one we had just purchased in the show room. Thank you it was much appreciated.
5 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good afternoon,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Charlene!
Many thanks
WDB
The process of ordering has been…
The process of ordering has been excellent. After ordering our whirlpool bath we realised that we had not ordered the panel, tap and bath trap needed alongside the original order. I spoke to Steve at the Aberdeen store and he was extremely helpful by email and over the phone. Steve was able to add the additional items to my original order so that they can arrive together. I am very happy with the professional service and how efficient the team are in managing orders.
11 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you so much for your kind feedback!
We’re delighted to hear that you had such a positive experience with your order. It’s especially great to know that Steve at our Aberdeen store was able to assist you promptly and ensure everything was added to your order so it could arrive together—he’ll be very pleased to hear your comments.
Many thanks,
WDB
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Cameron!
Many thanks
WDB
Awful company to deal with
Awful company to deal with all of the aqua panels I ordered came damaged. After a battle over the phone I was then informed id get a full refund. I then only received a partial refund…. Having to call once again for a rude customer service assistant to inform me that they won’t refund the amount for the trims “as these can be used”. But not actually comparable with other manufacturers specification's. All in all a terrible customer experience and I’d steer clear of in future as products and delivery were very poor quality indeed.
9 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning
We are sorry to hear that you are dissatisfied with your experience and apologise for any frustration caused.
To clarify, refunds for the trims are not issued in advance of their return. In this instance, we arranged for the collection of the trims, and these will be processed for refund once they have been received back by us, along with the delivery charge.
Please be assured that, once the returns process is complete, you will receive a full refund for your order as advised.
If you have any further questions in the meantime, please do not hesitate to get in touch.
Kind regards
WDB
We have been at Wholesale Domestic…fabulous service
We have been at Wholesale Domestic twice in the past few days and can’t thank Linda enough. She went above and beyond, ensuring we had everything we needed for the job. She has such a lovely manner and made everyone waiting in the queue feel at ease they would be seen shortly.
8 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Linda!
Many thanks
WDB
Amazing price for tiles
Amazing price for tiles. Great friendly service from Charlene nothing was to much bother
8 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Charlene!
Many thanks
WDB
Alice was brilliant and ensured I got…
Alice was brilliant and ensured I got everything I needed, no pressure, very knowledgeable and made the experience enjoyable.
6 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us an amazing 5 star review!
We are so happy you have enjoyed your shopping experience with us
Your lovely words will be passed over to Alice
Happy new bathroom!
Kind regards,
Erin
Great customer service and support by…
Great customer service and support by extremely knowledgeable staff.
Very helpful, friendly and understanding attitude.
7 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could lead you through the process of selecting a bathroom.
Our sales team will be glad to hear your kind words!
Many thanks
WDB
There is so much to see in the showroom…Ask for Linda
There is so much to see in the showroom that it could be overwhelming…Thankfully we were professionally assisted by Linda Doran who helped us with the selection and explained how the items would be delivered and prepared a detailed estimate for all the items we were considering
Linda’s knowledge of the products was fantastic!
7 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Linda!
Many thanks
WDB
Excellent Service
Couldn't fault the service we received from Elspeth. She was so helpful and very knowledgeable about the products in the showroom and a pleasure to deal with.
6 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good afternoon,
Thnank you for taking the time to leave us an amazing 5 star review!
We are so happy that you have had a good experience with us
Your lovely words will be passed over to Elspeth
Happy new bathroom!
Kind regards,
Erin
Srishti made the process of selecting…
Srishti made the process of selecting the products and sorting the finance very easy. Excellent range of products.
6 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good afternoon,
Thank you very much for taking the time to leave a 5 star review for our company. We greatly appreciate the kind words and we are glad you found the selecting of products and finance sorting very easy. We will pass these kind words onto Srishti and continue to do our best to provide the best customer service possible.
Happy new bathroom.
Many thanks,
WDB
Just ordered en-suite bathroom…
Just ordered en-suite bathroom furniture today. Esther in Hillington was excellent , very helpful and knowledgeable. We were helped by Iain on a previous visit also and he was excellent too. Thanks very much.
6 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good morning,
Thank you for taking the time to leave us an amazing 5 star review.
We are glad to see you have enjoyed your experience with us so far. We will pass your kind words over to Esther and Iain.
Happy new bathroom.
Many thanks,
WDB.
Charlene could not have been more…
Charlene could not have been more helpful
And efficient sorted out my problem in a matter of minutes. Really pleased.
Jim.
5 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Good afternoon,
Thank you for taking the time to leave us this amazing 5 star review!
We are glad to hear that our staff could provide assistance.
We will pass your kind words on to Charlene!
Many thanks
WDB
Reply from Wholesale Domestic Bathrooms
Thank you so much for taking the time to share your experience—it truly means a lot to us.
We’re really pleased to hear that our team was able to support you and make the process as smooth as possible.
Thanks again for your kind words and for choosing us—we really appreciate your feedback.
Kind Regards,
WDB
Website was easy to navigate and…
Website was easy to navigate and ordering online was simple
2 June 2026
Reply from Wholesale Domestic Bathrooms
Hi ,
Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249467811
One of our team members will review your message and get back to you as soon as possible.
If you need to provide any further information, simply reply to this email and it will be added to your case.
Thank you for choosing us,
The Wholesale Domestic Bathrooms Team
Excellent Service
I had to rearrange an order due to the salesperson in the shop not listening and was feeling irritated by the process and being passed around.
Charlene greeted us with a smile, listened to the issues and had us sorted out properly.
During it, she couldn't have been more helpful and made sure we felt happy with the information and that we had a laugh during it.
She turned the experience around, and really made us laugh with her jokes. She is an asset to your company.
2 June 2026
Unprompted review
Reply from Wholesale Domestic Bathrooms
Hi,
we really appreciate your great feedback, this is always great to hear.
We will pass your comments on to Charlene.
Kindest regards
Fantastic service ordered from them…
Fantastic service ordered from them twice, great communication. Would definitely recommend
2 June 2026
Reply from Wholesale Domestic Bathrooms
Hi ,
Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249357717
One of our team members will review your message and get back to you as soon as possible.
If you need to provide any further information, simply reply to this email and it will be added to your case.
Thank you for choosing us,
The Wholesale Domestic Bathrooms Team
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