FixMyCar Reviews 

11,390
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers had a great experience with this company. Customers frequently mention that browsing the online platform to find competitive quotes and reliable local garages is remarkably quick, straightforward, and entirely effortless. Consumer reviews frequently highlight the friendly staff and exceptionally knowledgeable mechanics who communicate clearly and complete vehicle repairs efficiently. However, some reviewers were not happy with the online booking system, noting that appointments frequently lacked specific time slots and local garages often had no record of their scheduled visits. A few individuals also mentioned encountering frustrating communication barriers, conflicting email confirmations, or unexpected problems regarding scheduled appointments.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many praising the platform for offering quick quotes,... See more

Price

Clients share ambiguous opinions on price, with many praising the platform for offering very competitive... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the online platform quick... See more

Staff

Consumers find staff to be positive, helpful, and very approachable. Reviewers frequently highlight that... See more

Website

Users describe ambiguous interactions with website, finding it very easy to navigate and quick to post jobs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 4 out of 5 stars

Good mechanic shame he tried to charge me vat but not vat registered and didn't like me taking the vat off the bill. The good side is that he did fix my vehicle. If it hadn't been for the vat problem... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,390)

601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just a little heads up folks if you are…

Just a little heads up folks if you are thinking about using this 'service' I thought using this company would give me confidence in choosing a car repairer that they would have been vetted and testimonials checked but I was mistaken The company in question and this is my understanding offer advertising and nothing much else no expertise in anything other than turning a blind eye when things go wrong and this is the worring thing could put you in the hands of unscrupulous traders. So in summary do your own vetting and don't always believe the reviews could save yourselves a lot money not to mention the angst

7 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Paul,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Gladstone Garage and Tyres in York

Gladstone Garage and Tyres in York were first class to deal with and provided a thorough and fair inspection of my car

1 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Michael,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, got a good deal as well. Glad I used their service

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mjay,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I booked an air con regas online

I booked an air con regas online, received confirmation it was booked etc, gave me the date and time, I took time off work and travelled from Nottingham to Derby, just to be told they don't even have a working air con regas machine, that it should be fixed next week, they said they are not registered with fixmycar anymore, but they're still on their system, wasted journey, wasnt happy, I should be compensated really !!!

29 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Chris,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Clickmechanic was no good with my…

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4.

Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he's gone far and beyond to help out and will be my mechanic here on. Thanks FixMyCar

31 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Jason,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

FixMyCar had car Registration number…

FixMyCar had car Registration number and knew type of new battery purchased through Tanya Batteries which directed my details to FixMyCar ,based on which Formula one Centres quoted £20 to fit battery , they did not book car for 3days then rang to bring car to their workshop ,did not bother to say battery fiiting cost was £70.00 only after i travelled 4 miles to their workshop they hiked the price to £70even though they knew all the time what type of battery was going to be fitted.Response from fix my car is misleading as the garage DID NOT inspect the car in person, they called me up for fitting the battery, I travelled 8 miles return, they didn't look at the car and hiked the quote by 350 percent without looking at the vehicle.

30 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Singh,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I would have given ZERO STARS if I…

I would have given ZERO STARS if I could.
DO NOT book any service or MOT through these people as they DO NOT have access to the Diary of where you're booking!
I booked an MOT for 01Jun26 & received all the details for a garage but when I called to garage for a time slot they had nothing & were unable to take my car in until after the Expiry date of the MOT!

30 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Gilbert,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Very Rude .

Very Rude while talking on phone,for asking questions to clear the doubt .

29 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good service and good price thanks

Good service and good price thanks

26 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mohamed,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Showed up at the garage to be turned…

Garage didn’t know about my “confirmed” booking. Now had to book it somewhere else for almost £300 more. What a joke

28 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mariusz,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bad experience

Bad experience a week ago
Spent 45 min and waiting
Owner called me to be early but nothing

22 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great website makes it easy to get your…

Great website makes it easy to get your car snorted

3 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Christopher,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to use they find the best prices…

Easy to use they find the best prices prompt and a very useful app have used them before and had the break pads done for 1/2 the price the garage quoted👍🏼

27 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon George,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

FixmyCar was helpful

FixmyCar was. Helpful in finding a garage that would do a regas on my Hyundai at a reasonable price.

26 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Foxon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

The MOT/service booked through FixMyCar…

The MOT/service booked through FixMyCar claimed to be confirmed but the garage had no record of it. Fortunately the same garage accepted my booking direct and matched the price quoted by FixMyCar. Disappointed with the initial booking experience.

25 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Fraser,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Easy process

Easy process, no probs

17 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Rob,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Dave Fixed my aircon very nice guy…

Dave Fixed my aircon very nice guy highly reccommmend

24 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Dave,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Excellent

Excellent, quick and easy service

22 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Rebecca,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Tyre Shed was very helpful and polite I…

Tyre Shed was very helpful and polite I do recommend this garage to sort your car many thanks

28 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mandy,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

very easy to use

21 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon David,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

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