FixMyCar Reviews 

11,388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers had a great experience with this company. Customers frequently mention that browsing the online platform to find competitive quotes and reliable local garages is remarkably quick, straightforward, and entirely effortless. Consumer reviews frequently highlight the friendly staff and exceptionally knowledgeable mechanics who communicate clearly and complete vehicle repairs efficiently. However, some reviewers were not happy with the online booking system, noting that appointments frequently lacked specific time slots and local garages often had no record of their scheduled visits. A few individuals also mentioned encountering frustrating communication barriers, conflicting email confirmations, or unexpected problems regarding scheduled appointments.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many praising the platform for offering quick quotes,... See more

Price

Clients share ambiguous opinions on price, with many praising the platform for offering very competitive... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the online platform quick... See more

Staff

Consumers find staff to be positive, helpful, and very approachable. Reviewers frequently highlight that... See more

Website

Users describe ambiguous interactions with website, finding it very easy to navigate and quick to post jobs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 4 out of 5 stars

Good mechanic shame he tried to charge me vat but not vat registered and didn't like me taking the vat off the bill. The good side is that he did fix my vehicle. If it hadn't been for the vat problem... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(11,388)

599 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A2Z workshop leave oil bolt undone

A2Z workshop leave oil bolt undone, maf connector disconnected, turbo charger vacuum pipes disconnected

4 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Mechanic ( 3C automotive Pluckley )…

Mechanic ( 3C automotive Pluckley ) that was referred charged me for work that was not done .
I’m now having to go through small claims court.
Fix my car could not help

18 March 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hi Raymond, thanks for taking the time to share your experience. We’re sorry to hear how disappointed you feel.

We reviewed this booking and liaised with both you and the garage, and we shared our outcome with you directly. As a comparison and booking platform, our role is to help facilitate communication between both parties.

Where a resolution cannot be reached, the best next step if you wish to escalate further is to contact an independent body such as Citizens Advice, Trading Standards or The Motor Ombudsman.

Thank you again for your feedback.

Kind regards,
The FixMyCar team

Rated 1 out of 5 stars

I’m very disappointed I used fix my…

I’m very disappointed I used fix my Car app. Everything was going well until I got handed over to the garage I Left them an email asking for information not even a reply to say they are too busy. It is an old rule never go with the cheapest they are very unreliable, I would like to leave the name of the garage that let me down but I imagine they might try to take me to court or something whoever owns this app they need to look into reliability of the tradesmen you are trying to promote again very disappointed.

11 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Leon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Not a satisfactory conclusion

After my previous review on May 20th I have received Emails from 'Fix My Car' concluding with the last one stating that after the initial online quote the mechanics are at liberty to increase it if they see fit!
In my reply I stated that it was strange because in the last 5/6 years of dealing with this garage they have always honoured the original quote and if further work was required they always contacted me for my permission to go ahead which as far as I know is the mirrors most reputable garages. All I can say now is I would recommend checking with the garage that they will stick with the quote you are given as although mine was increased by £20 (not directly from In n Out) and is not an earth shattering amount there is a principle involved!

9 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Smith,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Really easy and convenient

Really easy and convenient. Way to get accurate quotes for car repairs would not hesitate to use again.

11 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Georgi,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very helpful service

Very helpful service. It helped me to find the perfect garage for what I needed.

28 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Roy,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great service

Great service, couldn't do enough for me.

Will now use him as my go to guy

6 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Glenn,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Cambelt and water pump price change

Booked a cambelt and water pump replacement on my car. Was told on day after leaving car at garage that "who can fix my car" had only sent out the cambelt and water pump without a full kit (so no tensioners etc) and so job had to be repriced from £400 to £640. Annoying as I had taken time off work and dropped car off at garage and was only told about the price change 3 hours later.

10 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Sound guy

Sound guy, a little extra work was added , but no extra charge. Van left clean and tidy when finished.

27 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

As a garage on the whocanfixmycar…

As a garage on the whocanfixmycar platform, not only do we have to pay £150 per year to use the platform they have now put the comission fees we pay up astronomically. Nearly £80 we have to pay per clutch booked in. Garages are now actually losing money on any jobs booked in through whocanfixmycar. The only way we can now stay on the platform is to hike our prices up, which means its costing customers even more for repairs just to cover the costs that whocanfix are now charging. Its dissappointing as we have been on the platform for a good few years now.

10 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Emmy,

Thank you for sharing your feedback on the recent changes to our pricing and membership structure.

We understand these change have felt significant, particularly for long-standing members our network. The changes were have introduced are part of a wider improvement plan for our platform, which we are developing every day aligned with feedback from our garages and we will be bring new benefits to the network very soon.

As an established garage on the platform, your existing profile history, reviews, and activity will continue to be an asset as these new changes are introduced.

We value the support of garages who have worked with us over the years, and we sincerely thank you for your feedback as it has helped us improve.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I got a mobile mechanic from KPL…

I got a mobile mechanic from KPL mechanics. he was asked the change brake disjs and pads stripped an bolt and he put an exhaust bolt in my brake instead of getting brake caliper bolt the exhaust bolt was normal steel abd not designed for thejob, it was too long and he put 4 washers to pad it out, what he did was dangerous. He also put wrong exhaust on my car from 2 different makers that did not fit together properly and made a loud raspberry blowing noise, and suprise, suprise I got stopped. I ended up going to an garage to have it fixed, this is when I found out about the bolt. The exhaust was bodged and was leaking dangerous gasses leaking into the car. He is a nice enough fellow but does not seem to know what he is doing, do not let him near your car.

27 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Heather,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Initial enquiry for prices

Made an enquiry for a cam belt and water pump replacement. Received quotes quickly.
I took up one offer and had the work completed today for the quoted amount. All straight forward.

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon David,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

It's so quick and easy to book on line…

It's so quick and easy to book on line and I like it when the service engineer comes to your home to sevice and repair your car

8 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Christopher,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Priced agreed no change repair done and…

Priced agreed no change repair done and happy

25 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 3 out of 5 stars

Needs work

The service is a good idea and the quotes are always reasonable but the garages are always 15 to 20 miles away, never were I live, I want a local garage, I don't want to do a 30 or 40 mile round trip.

5 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Gary,

We’re sorry to hear about the lack of quotes for the job you posted.

We are actively working to increase the number of garages quoting through our website.

You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."

Kind regards,
The FixMyCar team

Rated 1 out of 5 stars

Awful. Talks about high standards but…

Talks about high standards but recommended a garage that was really poor. Dont complain normally but definitely tread carefully here.

5 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ian,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Fixmy car was/is an excellent service

Fix my car was/is an excellent service. Easy to use and very helpful. Better than having to call multiple garages and going over problems over and over again. Also they found a perfect garage for my needs.

1 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Alan,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Car service at TSF Autos

Good webpage fast find and prices. I selcted TSF Autos and this was a very good car service and customer service all round excellent.

3 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Alexander,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Replacement clutch took 8 days to replace

Competitive quote for replacement clutch and two Linx which unfortunately took 8 days without me having a car. They did not inform me that they very busy at the time and that it would take that long to do the work. The garage staff I dealt with on the phone were polite. I went with the garage as they had a five star rating. Car is running okay. If you’re prepared to wait then all good.

3 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Stacey,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Just a little heads up folks if you are…

Just a little heads up folks if you are thinking about using this 'service' I thought using this company would give me confidence in choosing a car repairer that they would have been vetted and testimonials checked but I was mistaken The company in question and this is my understanding offer advertising and nothing much else no expertise in anything other than turning a blind eye when things go wrong and this is the worring thing could put you in the hands of unscrupulous traders. So in summary do your own vetting and don't always believe the reviews could save yourselves a lot money not to mention the angst

7 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Paul,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

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