FixMyCar Reviews 

11,390
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers had a great experience with this company. Customers frequently mention that browsing the online platform to find competitive quotes and reliable local garages is remarkably quick, straightforward, and entirely effortless. Consumer reviews frequently highlight the friendly staff and exceptionally knowledgeable mechanics who communicate clearly and complete vehicle repairs efficiently. However, some reviewers were not happy with the online booking system, noting that appointments frequently lacked specific time slots and local garages often had no record of their scheduled visits. A few individuals also mentioned encountering frustrating communication barriers, conflicting email confirmations, or unexpected problems regarding scheduled appointments.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many praising the platform for offering quick quotes,... See more

Price

Clients share ambiguous opinions on price, with many praising the platform for offering very competitive... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the online platform quick... See more

Staff

Consumers find staff to be positive, helpful, and very approachable. Reviewers frequently highlight that... See more

Website

Users describe ambiguous interactions with website, finding it very easy to navigate and quick to post jobs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 4 out of 5 stars

Good mechanic shame he tried to charge me vat but not vat registered and didn't like me taking the vat off the bill. The good side is that he did fix my vehicle. If it hadn't been for the vat problem... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,390)

601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking and timely reminders…

Easy booking and timely reminders getting the best price is also important

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon William,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Found a good new garage with better…

Found a good new garage with better prices.servoce was very efficient and worked well.happy experience!

20 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Jennifer,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

If I could I would put 0 stars

If I could I would put 0 stars, I put a job up on fixmycar, got a quote through, contacted the mechanic CMS SMART ltd to explain the issue better, he arranged to come out that same day, waited in for him, he didn't show, very little communication. I text him and he said he wasn't able to make it and arranged to come the next day, so I moved all my plans, again didn't show at the time agreed, I text to ask if he was still coming or if he would like to rearrange another date and time to which I had no response at all. I have emailed fixmycar as the mechanic is advertising through their platform and am waiting a response, I for one won't be using them again and as for the mechanic, if he didn't want the work then he should have not responded. I thought this would be a good way of getting the job out to multiple mechanics with out wasting a day calling round individually. Instead I've wasted 2 days sitting in for someone that had no intention in turning up. This was for a mobile mechanic.

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Lisa,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The reply was a couple of minutes and…

The reply was a couple of minutes and set me up with a garage for the right price

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Andy,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Be very careful what they quote for is what you receive

I knew that my VW Golf SV needed its cam belt replacing. I also knew that although the Cam belt did not drive the water pump it was a wise move to replace the water pump and the belt that drives it at the same time. I asked my local garage to quote for this work which they did.
I felt their quote was a bit on the high side so I explored other options and hence came to fixmycar.

Every message from FixMyCar Clearly quoted for both the Cam belt and water pump being replaced and had this been the case in reality I would have saved just under £160.

I have no complaint about the garage that changed the Cam belt but when I came to collect the car only the Cam belt had been changed. In discussing this with the mechanic and principal of the garage who changed the Cam belt he explained that he simply ordered the cam belt and if it comes with a water pump he will change that too. He further confirmed that fixmycar use the same system to quote for parts and therefore they knew perfectly well that in reality only the cam belt was going to be changed - Hence my review title.

27 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Angus,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to use service

Easy to use, quotes came back quickly. Chose a company, arranged an appointment. No problems at all. Would definitely use again

2 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Karen,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

They are the best

They are the best, I drove down there from Willesden and I never regret going there. I will always return there to get my car fixed.

4 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Ibukunoluwa,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very friwndly reliable approachable

Very friwndly reliable approachable
Underranding
Did everything they could for u as a customer

16 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Joanne,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Sam informed me of price time and work…

Sam informed me of price time and work included.
He arrived on time and was friendly and helpful. He carried out the work needed and also a couple of bits not included but I was happy to go ahead. he did a fantastic job at a really good price.
I would certainly recommend him and would use him again.
George Trotter

5 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello George,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I request a quote for my brakes all…

I request a quote for my brakes all different prices went with the garage that suited me they called and had it booked in for the price quoted great service

16 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Would use again

I received a quote back almost immediately. The price was better than one from Kwikfit. Booking was simple. Messages were concise and accurate. The work was carried out exactly as described for the right price. Overall it was relatively simple and a great service.

5 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Adam,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. The platform feels completely unhelpful when problems arise between customers and mechanics. Poor communication, misleading expectations, and almost no real support when you actually need assistance. Time was wasted, money was lost, and instead of helping resolve issues, they just send generic replies and avoid responsibility. Very disappointing service and definitely not a platform I would trust again for serious work. I would strongly recommend looking elsewhere if you value professionalism and proper customer support.

14 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Yovcho,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Major car engine problem soon sorted

Needing some reliable advice and some quotes to assess, Fixmy car proved to be invaluable. I headed for West Yorkshire Motors and the major problem I had with the car was quickly sorted and I felt greatly reassured by the whole experience. I have no reservation at all in recommending them.

30 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello John,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Such a great guy Pervaiz solved my car…

Such a great guy Pervaiz solved my car problem with in hour at good rate.

15 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Abdul,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, quotes received through fixmycar and work done quickly and with minimum disruption by excellent garage.

30 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Lynda,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

No-show and Zero Communication from Morley's Motors

​I booked Morley's Motors via FixMyCar for a starter motor replacement. A price was agreed and a date was set. The mechanic confirmed he would source the part himself. However, on the day of the appointment, they failed to show up. I have tried reaching out multiple times via both phone and email with no response whatsoever. Disappointing service and a complete lack of professionalism.

12 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Michala,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bogus company’s using this site and…

Bogus company’s using this site and nothing can be done about it . Totally got ripped off . Took my car broke and brought it back broke - fix my car have said they cannot do anything about it . Would never use again -

27 September 2025
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Gayle,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Five star service

So glad I looked at the Fix My Car website and even more happy that I took up the quote from MXK Automotive Ltd. Cannot praise them enough. Matt and his colleague did a first rate job on replacing the clutch and track rod ends.Arrived on time,stuck to the quote and left one very happy client.

12 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Brenda,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I found the service easy to use I…

I found the service easy to use I accept that sometimes the response time back from garages was slow but once I got a response from a garage the system worked very well,

Would recommend this service

29 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ian,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great service

29 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Colin,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

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