Not good appliance with repeat drum issues guess they never learn. Not good field engineers Whirlpool/Indesit and domestic & general in the mix over the phone with their too many telephone numbers. En... See more
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See what reviewers are saying
Bought an Indesit washer via Argos. It broke after 2 months. Seven weeks later, 2 engineer visits and multiple ‘part is out of stock’ messages and still no solution. I’ve asked for a replacement or a... See more
Fridge was 9 years old, provided all the details when booking the repair so they knew exactly what fridge it was. Told them it was likely the thermostat. Turns out they would never has been able to re... See more
Chris did a fantastic job of diagnosis and repair of our Leisure Cookmaster. Once the problem had been explained to him he thoroughly investigated the cause and rectified the problem. He checked the... See more
Company details
Information provided by various external sources
We are here for you whenever you need us! We are here all year round, whether that's for product advice, or to help you maintain your home appliances and keep them working like new
Contact info
United Kingdom
- 03448 224 224
- www.whirlpoolservice.co.uk
2.1
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Service delivery was excellent
Service delivery was excellent, workman was very professional easy to talk with clear with his response and was very helpful.
18 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Sandi,
Thank you for your review! It is great to read that the engineer was professional and knowledgeable with the repair! I will feed this back to the relevant department to be reviewed internally. 😊
Kind regards, Elena
Generally happy with the service
Generally happy with the service, engineer was on time and helpful. The appliance insurance is definitely worth having
16 May 2022
Unprompted review
Reply from Whirlpool Service
Hello,
I am very pleased that you are happy with the service which was provided and that our engineer was on time and helpful! I will feed this back to the relevant department to be looked into internally. Thank you for your review 😊
Kind regards, Elena
Second to none service
My washing machine is well over 5yrs old and used at least three times a week, this is the first time it has gone wrong. The service I received was excellent from start to finish. An engineer was with me within three days. I do have the extended warrenty and would recomend this to everyone.
13 May 2022
Unprompted review
Reply from Whirlpool Service
Hello,
I am very pleased to hear that you have received excellent service from start to finish, with the engineer attending and repairing the appliance within three days.
Thank you for recommending us :)
Many thanks,
Toby
Cracking engineers who have great…
Cracking engineers who have great knowledge of the products. Call centre staff a little blaze and some not so sure about cover and warranty but they got there in the end
12 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Mike,
I am pleased that the engineer were knowledgeable with the repair. I will feed your comments back in regards to the call center staff to the relevant team to be reviewed internally. Thank you for your review 😊
Kind regards, Elena
Great service
Great service. With very smart professional engineer. Very approachable and explained what he was going to do to make the repair.
Very impressed.
11 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Debby,
I am delighted to hear you have received a great service to us. We will feed this back to the relevant team. Thank you for your comments:)
Kind regards,
Toby
Very quick to arrange an appointment
Very quick to arrange an appointment
Kept my place tidy while doing the repair
11 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Amanda,
I am pleased to read that the booking process was easy and quick and the engineer was tidy whilst doing the repair. Thank you for your review 😊
Kind regards, Elena
Just good service alround.
10 May 2022
Unprompted review
Had my cooker fixed today and the…
Had my cooker fixed today and the service yet again was brilliant. Job was done on the day. All working fine again and the man who did the job was very helpful and polite.
I had my washing machine done last week and I was happy then to. Thankyou.
10 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Victoria,
Thank you for your review! I am pleased to hear your cooker has been repaired while receiving a good service throughout.
We will feed this back to the relevant team.
Kind regards,
Toby
Efficient and responsive
10 May 2022
Unprompted review
Excellent service
Excellent service, Booked quickly over the phone, engineer called after a few days sorted everything out. Recommend this
9 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Gerald,
I am happy to hear that the service has been excellent and the appliance' fault is now sorted.
Thank you for recommending us :)
Kind regards,
Toby
Very helpful and polite
Very helpful and polite, quick and efficient, would recommend them every day of the week
9 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Liam,
Thanks for your review!
I am glad to hear you found our engineer and service efficient.
Many thanks, Nabeela
Faber cooker hood
This appliance conked out just over a year after purchase. I arranged the repair. The engineer arrived promptly a week later. The part needed had to be ordered - got a message 7 months later that the part had arrived & to book in the repair. I couldn't sign in to book it. The engineer turned up a week later without a booking being made which was inconvenient but he was kind enough to reschedule the booking for the following week on a day that was convenient for me. Repair carried out quickly & efficiently. Great service by the engineer.
8 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Crystal,
I am pleased to read that overall the engineer provided a great service. in regards to the part taking so long to arrive, I do apologize for the inconvenience caused. I am not sure as to why it took so long for the part to come however I will feed this back to the relevant team to review internally. Thank you for your review 😊
Kind regards, Elena
Excellent service.
Very polite engineer. The ease of booking the service was excellent and easy. The contact centre staff were polite and patient and informed.
4 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Bilquis,
I am pleased to hear you found our service efficient.
Many thanks, Nabeela
Thus engineer was very good polite and…
Thus engineer was very good polite and very helpful
3 May 2022
Unprompted review
Reply from Whirlpool Service
Hello Anaib,
Thanks for your kind words.
Many thanks, Nabeela
Totally satisfied
2 May 2022
Unprompted review
My repair
My beko oven needed repairing. It was so easy to ring & arrange an appointment wasn't difficult from start to finish.
Very pleased with everything brilliant.
30 April 2022
Unprompted review
Reply from Whirlpool Service
Hello,
We are very happy to hear your appliance has been repaired and is now in working order, as well as the ease you had getting in contact.
Thank you for your comments :)
Kind regards,
Toby
Fantastic service from start to finish
Fantastic service from the initial call to the engineer visit two hours later.
Amazing
29 April 2022
Unprompted review
Great he found the problem and fixed…
Great he found the problem and fixed within 30 mins took machine front off and tightened the bolts which were the problem
28 April 2022
Unprompted review
Reply from Whirlpool Service
Hello Jacqui,
I am pleased to hear the engineer attended and both fixed and identified the problem swiftly.
Thank you for your comments :)
Many thanks,
Toby
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