Whirlpool India Reviews 

Worst service experience. Extremely unprofessional service. Took advance payment, failed to fix the issue, and instead damaged my refrigerator further. Left the job incomplete and stopped responding. Complaint was closed without resolution. Completely unacceptable experience.

Very very bad service west of many

Very Bad service

I can give only 0 star.whirlpool washing machine which doesn't worked even for properly for 2 year it had all the complaint aftermarket them warranty period was over.we paid for service charges for half the cost of washing machine,
Lastly fed up of the services we gave the washing machine for exchange .

Whirlpool is not trustable. Don't trust. I purchased washing machine on 27 December 2024 and I have requested for a service for my washing machine. The technician came on 5th January 2026 and forced me to purchase AMC while my washing machine was still under active warranty. I told them to cancel my AMC and refund my money but they are not responding. At the time of this visit, my Whirlpool washing machine was still under an active manufacturer warranty for one more year and therefore, I did not require or intend to purchase any AMC. However, due to continuous pressure, force and misguiding from the technician, I was forced to purchase the AMC against my will. On the same night (05-01-2026), I sent an email clearly requesting the cancellation of the AMC and a refund. Despite this timely request, an invoice was generated on 07-01-2026, which is two days after my cancellation request.
I have not received any refund until now. Don't trust WHIRLPOOL. Waste

Buying whirlpool fridge was the biggest mistake. 467 L of fridge within one year parts are getting changed. Cooling is not working. Cooling complaint is always. There. Charges are very high for a small part. It can cost up to 3000 2 ₹4000. We bought the fridge for 50,000. I’ve almost invested 12,000 in repairing the fridge within one year.

Very bad service ,1st customer care call paid able and 2nd not response immediately long time waiting, 1st stage call wait , 2nd stage refrigerator wait ,and my 10 rupees payable call recharge empty. And not reached 3rd stage tecnical dipartment.now recharge again and call him and repeat all . India , delhi, Whirlpool refrigerator model no 72568 S.no. 7256801251014517

It's been a week now I brought Washing Machine and non of the installation guy came to my house for installation. Patectic service. Installation people are rude and uneducated and lairs don't attend the calls and megs. Always give an false commitments. I am very upset with Whirpool and never going to purchase any product in future.

Very bad experience with Whirlpool...never purchase any items of Whirlpool....total waste of time n money

We purchased a Whirlpool double door refrigerator (3-star model). After just one year, the paint inside the refrigerator started peeling off. When we reported this issue to the company, they said they could provide a replacement only if we pay an extra amount. They also told us that the 3-star model we bought is not available now and they can only provide a 2-star model, and for that also they are asking us to pay additional money. We are very disappointed with this response from the company👎

I am extremely disappointed with the product quality and customer support of Whirlpool Corporation. I have purchased refrigerator UIP-F-SIRT3523 and has been defective since the very first day of purchase, and despite 10–12 technician visits over the past 7–8 months, the issue remains unresolved. Recently, on 11 February 2026, components were replaced by a technician, yet the leakage problem continues and the refrigerator section still does not cool properly, leading to repeated food spoilage and financial loss. This has caused continuous inconvenience and wastage of money, apart from the ₹30,000+ spent on purchasing this defective appliance. It is extremely frustrating that instead of providing a permanent solution or replacement, only temporary fixes are being attempted. The after-sales service has been highly unresponsive and ineffective. Such poor product reliability and customer care is unacceptable.
I strongly urge potential buyers to think twice before purchasing Whirlpool products.

No service. Came and took about 8k for repair, and 2 days no service. Every hour they say that someone will come, but no one appears. Don't buy ever!!! And the fridge is just over a year old, and it's conked off!

My new whirlpool fridge get gas leak with in 2 month of new fridge delivery
467 ltr fridge give complaint on toll free number no replacement done yet
2 working days already completed.

Never buy anything of whirpool

Whorfool sarvice is very bad time pe delevary nhi hua hai aur installation bhi time pe nhi horaa staf very bad not rispnsbalty time West whorfool company

This should be negative, very bad and unresponsive service.

One of the worst service system I have ever seen these people took my 2000 rupees for parts exchange now they are not responding to my call don't buy any whirlpool product they are worst then any cheap products

Whirlpool refrigerator is very worst product every time cooling problem service charges are very high and vegetables getting fungus in this refrigerator my suggestion don't buy this company products

I raised a complaint for low cooling of my 2 door whirlpool refrigerator which was just 3 years old. Complaint was not resolved even after writing to service head and several follow ups.
Instead of going to details I would mention the issues which I had faced.
1. Misguiding by technician and changing good parts without thorough checking.
2. Charging almost double the MRP price of the component.

You should absolutely not buy a Whirlpool refrigerator, please please please. Only then will they learn a lesson. Because --------
after working fine for a few days, it started having problems and is no longer working well. Now it is useless. After calling customer care 3 times to complain, they still haven't sent a technician.
06 days gone but I still haven't received the service.

I had a very disappointing experience with Whirlpool’s fridge warranty service. My refrigerator stopped cooling properly within the warranty period, but the service process was extremely slow and frustrating. It took multiple calls just to get a technician assigned, and even after visiting, the issue was not properly fixed.

The technician seemed unprepared and did not clearly explain the problem. After the so-called repair, the fridge started having the same issue again within a few days. When I contacted customer support again, they kept delaying and gave no proper solution. The technician said the part needed to be replaced and can be replaced in warranty and its been more than 7 days still haven't got the part and no definitive time to change and now the phone is switched off.

For a brand like Whirlpool, I expected professional and reliable warranty support, but the service was careless and inefficient. The warranty feels useless if the problem is not actually resolved. Very disappointed with the after-sales service.