Bought ceiling panels, wall panels and floor tiles for bathroom project. Good quality and price. Delivered when promised. Kept me informed of delivery time from Reading store to Plymouth. 10% discoun... See more
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Review summary
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Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... See more
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Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happ... See more
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Bought bathroom panels and trims from this company in their new branch in leeds and later went back for slat panels for a media wall. Excellent service from Julie and the Scottish guy in the warehouse... See more
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Company details
About Wet Walls & Ceilings
Written by the company
Contact info
20 Barrie Road, G52 4PX, Glasgow, United Kingdom
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4.3
Excellent
323 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Wet Walls & Ceilings
Hi Peter, thank you for your review. It's great to hear and glad you like our products.
Very good service
6 October 2024
Reply from Wet Walls & Ceilings
Thank you for your review Barry. It's great to hear and glad you are pleased with the quality of our service.
Hand delivered flooring - five stars
Ordered some flooring but when the handyman came we realised a box was missing so we didn’t have enough! I called customer service and the manager drove down and delivered the extra flooring so it could be fitted the same day. Couldn’t ask for better customer service and really grateful - it looks fab! Thank you so much
1 October 2024
Unprompted review
Reply from Wet Walls & Ceilings
Hi India, thank you for your review. It's great to hear and much appreciated.
Brilliant customer service from Jordan
Brilliant customer service from Jordan. The wet wall that we ordered was quite different to the sample we had and as it was not what we were looking for we decided to return it. Jordan arranged for the order to be picked up and it was refunded very quickly. There were no hassles whatsoever.
We have since purchased a few other things from them because of the great service that we received.
I tend to judge companies on how they deal with complaints/problems and they came out on top. I would not hesitate to buy from them again.
5 September 2024
Unprompted review
Reply from Wet Walls & Ceilings
Thank you for your review Susan. It's great to hear you experienced great customer service from Jordan and your returned order was dealt with quickly.
great service
They contacted me very quickly after I made the order online and arranged a delivery date to suit me. Very well organised and helpful.
5 September 2024
Reply from Wet Walls & Ceilings
Thank you for your review Anne. It's great to hear and much appreciated.
Ceiling panels
I ordered my ceiling panels and surrounds online then half an hour later I was picking them up.
8 September 2024
Reply from Wet Walls & Ceilings
Thank you for your review Peter. It's great to hear and glad you experienced a quick collection of your ceiling panels.
Great service very happy
Great service very happy with the Desert Stone wall panels supplied. Unfortunately they dont use couriers for delivery so we had to arrange our own to uplift the items we needed for north of Scotland so, one star deducted for that.
20 August 2024
Reply from Wet Walls & Ceilings
Thank you for your review Neil. It's great to hear and much appreciated. I will feedback your comments on the delivery.
Helpful and accommodating from first…
Helpful and accommodating from first enquiry to final collection. Highly recommend
6 August 2024
Reply from Wet Walls & Ceilings
Thank you for your review Ruairdh. It's great to hear and much appreciated. Thanks for recommending Wet Walls & Ceilings.
Super fast delivery and excellent panel quality.
The quality of the wall panels are superb. The delivery was also super fast. It was like next day delivery and just took less than 12 hrs from the order, to receiving the items in home. Perhaps the items in stock, but even then I have never experienced any delivery faster than this. Great job!!.
I have ordered more panels for second bathroom.
12 July 2024
Reply from Wet Walls & Ceilings
Thank you for your review. It's great to hear and glad you are pleased with the quality of our wall panels.
Amazing service all round.
1 August 2024
Reply from Wet Walls & Ceilings
Thank you for your review Lucy. It's great to hear and much appreciated.
Disappointing!!
Hugely disappointed that my wet wall panels resemble absolutely nothing of the sample I received and what I had based my order on.
Unfortunately, my wet wall
was collected and fitted by my contractor and I did not see the bathroom until finished.
It's now nothing I expected or wanted - very disappointed!!
23 July 2024
Unprompted review
Reply from Wet Walls & Ceilings
Hello
Sorry about your sample not arriving
We send using Post Office Franking so we are not aware of parcels not arriving at destinations.
I will resend today and also refund you for the inconvenience
Gary
Great service
Great service, advised on what type of panel to go for and delighted with the matt white panelling for kitchen ceiling. Also had to rearrange collection pick up a few times and guys were great about it. Thank you.
3 July 2024
Paid for samples and never turned up
Paid for samples and never turned up
Wouldn't use these again.
17 June 2024
Reply from Wet Walls & Ceilings
Hello .
Sorry your samples did not arrive . We send them via Post Office Franking machine so we have no way of tracking or knowing which have arrived . It does happen that some go missing however if you had let us know after a couple of days we would have resent them . I will arrange your samples to be resent and your cost refunded today . Sorry for the inconvenience .
Gary
Wet walls purchase and delivery
They answered all my questions, delivered items when they said they would and carried them upstairs. Very helpful and professional.
12 June 2024
Sample Request
I only ordered a sample but it arrived the next day. Excellent service. I am pleased with sample and will be in to visit Hillington Store when I am ready for panels.
31 May 2024
Delivery very quick.
Delivery very quick.
Not opened items to check all ok yet but disappointed with the website offering 5% off, AFTER payment was made.
All in all, would use again.
3 June 2024
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