World Education Services Reviews 

3,979
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 3,046 reviews, reviewers had a great experience with this company. Many consumers share that the evaluation process is straightforward and well-organized, allowing people to complete their requirements smoothly. Reviewers frequently highlight the commendable speed and helpful reminder messages for document uploads, making applications convenient. However, some customers also noted frustrating delays and mentioned that support responses were unhelpful or completely irrelevant. A few people experienced difficulties reaching representatives by phone and reported waiting months without receiving file updates. Consumers expressed disappointment regarding these communication barriers, pointing out that follow-up tickets often failed to resolve issues.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, showing a significant division in user experiences. Many... See more

Response time

Customers consistently note ambiguous experiences with response time. While some reviewers praise the prompt... See more

Customer service

Consumers find customer service to be ambiguous, reporting significant frustration with slow responses and... See more

User experience

Users describe positive interactions with user experience, highlighting that the evaluation process is fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Application was easy, however it was sometimes hard to understand what kind of documents were needed and how to proceed. The were update emails but I could not really see what had been updated lately.... See more

Rated 4 out of 5 stars

The process started and ended smoothly. Response to request was prompt and your ability to save documents sent during the previous evaluation and recover it for use at present evaluation is a good one... See more

Rated 4 out of 5 stars

I like that it is quite simple. I however wish that the process was lined out on what is needed to be done and also the WES will be the one to contact the institution for the verification after full p... See more

Rated 4 out of 5 stars

It's was good experience and I got quick response from WES,but it took little extra time that it, thanks for your service


Company details

Written by the company

WES is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students in the U.S. and Canada. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has expanded its mission to pursue and scale social impact.


Contact info

  • PO BOX 2008 STN MAIN, L3Y 0G5, NEWMARKET ON, Canada

  • www.wes.org

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,979)

3,309 reviews in the last 12 months

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Rated 5 out of 5 stars

WES played an important role in my journey towards having my nursing credentials assessed for Canada. Although the document verification process took time, I was able to follow the progress of my appl

My experience with World Education Services (WES) was good overall. The credential evaluation process required patience and careful submission of the required documents, but I was able to track the progress of my application through my online account. Once my documents were received and reviewed, my evaluation was completed successfully. I appreciate the service provided and the role WES played in helping me move forward with my nursing credential assessment for Canada.

28 August 2026
Rated 1 out of 5 stars

I WOULDNT USE- DO ANY OF THE OTHER 4 COMPANIES

I WOULDNT USE! DONT WASTE YOUR MONEY
They were almost impossible to get hold of. They only allow you to use one of your qualifications, ( if your like me i have 3, i was a trade who got into site management all my education is useful) They DID NOT contact my uni. i had to do this on their behalf because of the time difference they refused to do it and said they couldn't contact them ( it was for CANADA PR my uni was in ENGLAND) so i paid to do all the work myself- It took a long time for them to complete the report depsite the fact i did the work for them and they down graded my uni degree to a one year college diploma in Canada. LOL. When you eventually get hold of somebody ( i think they are based in France so you cant call, nobody will ever answer the phone, it takes days to get a responce) You then speak to somebody different everytime, they don't keep notes so you have to start again each time. When you do get them are RUDE. waste of time , waste of money. Got to any of the other 4 that are available for your education assessment. This is just a money scam.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst Service

I have paid for the fast process and uploaded all my documents a few days ago now. All I get as an answer is a stupid AI system or a basic AI email. Are we for real ? That system is so bad, it is so unprofessional to pay such a price for such a service. I just can not believe it. So hard to get in touch with them but so easy for them to make you pay. At this point I just hope someone will answer and tell me whats going on !

4 September 2026
Unprompted review
Rated 1 out of 5 stars

i can't go to school thanks to WES

I had a terrible experience with WES. Don't trust them.
I started my evaluation process several months before the school deadline. I sent them the documents, but they told me they hadn't received them. Then, magically, they found the documents. Great.
After that, without telling me anything, they decided to change my evaluation from CXC to DXD. I tried to reach out to them, but they ignored me, answering other emails but never telling me why they had made that decision.
But they were going to evaluate my documents, so better than nothing...
Two days later, after telling me that they were in the process of evaluating my documents, again without telling me anything, they completely cancelled my order.
Now I can't apply to schools for the next year because I decided to trust them with my evaluation. Thanks a lot, WES.
Please avoid them. If applying to a school in the US is important to you, please don't trust them.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Efficient service

Efficient service. Would recommend WES for educational evaluations. Their website is a bit tricky to navigate but the service is good.

28 August 2026
Rated 5 out of 5 stars

WES made the credential-evaluation…

WES made the credential-evaluation process clear and easy to follow. I appreciated the helpful status updates and the secure process for submitting my academic documents. The instructions were straightforward, and I could easily track the progress of my application.

21 August 2026

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