Great service, but the app lets it down for me! Can't change personal details without creating a new account. No gripes about the delivery service tho as the meds always arrive when asked for. 👍🏻
Company replied
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Review summary
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Reviews shaping this summary
Initial on line set up was not so easy. I seemed to be going round in circles and eventually gave up. However some kind of communication got through, I don't know how and every thing has fallen into p... See more
Company replied
Lovely counter staff Often a short wait Shop is silent, needs a bit of atmosphere A low radio station perhaps playing Melow Magic or similar soothing songs
Company replied
Very happy with the service and delivery, but my repeat paperwork wasn't in the package which I need for proof. Apart from that very good.
Company replied
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
37K reviews
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Way too slow
Way to slow, After receiving the prescription from my GP it takes 3-4 days before they eventually dispatch then another 2-3 days for the delivery to arrive. I recently was out of the country for 2 weeks put a prescription in and as usual it was slow and didn’t arrive in time leaving me short of meds for the second week. I will be removing myself from their service before my next order is due.
18 September 2026
Unprompted review
My meds were very quick and tje driver…
My meds were very quick and tje driver is friendly
10 September 2026
Well makes repeat orders easier than I…
Well makes repeat orders easier than I thought possible.
11 September 2026
Made a complete mess of my prescription…
Made a complete mess of my prescription order. Failed to deliver 3 medications then lost the order. Will not use again.
9 September 2026
Deliver Service
9 September 2026
Excellent pharmacy service
Excellent pharmacy service! The customer service was friendly and helpful, booking appointments was easy, and my order was delivered on time. Very happy with the service and would definitely recommend this pharmacy.
8 September 2026
Used to be a great prescription…
Used to be a great prescription delivery service, but the last 6 months has started to go down hill with items not being sent out after them having a prescription from my doctor for about 6 days before even posting it out.
Have now cancelled them and will use a local chemist
16 September 2026
Unprompted review
Medication delivered
Medication delivered, which made things a lot easier for me. Well Pharmacy also confirmed that the GP had accepted the prescription. Brilliant for chronic medication as Well advises when your next script is due. Thank you to the team
8 September 2026
There was a delay in dispatch to me…
There was a delay in dispatch to me after Well received my Gp’s authority
11 September 2026
Great thank you...
Great thank you.... Always arrives within three working days of being ordered.. Thank you
7 September 2026
Too long to receive the order.
Too long to receive the order.
No one answered phone or online chat!
11 September 2026
Diliverd in safe place
11 September 2026
Amazon package delivered as expected.
11 September 2026
Perfect !
Perfect for the first time i actually got what I ordered!! In the post within a week. My local pharmacy cant even manage to get my meds everytime i order!! 5 ⭐️s keep it up!
8 September 2026
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