Great service, but the app lets it down for me! Can't change personal details without creating a new account. No gripes about the delivery service tho as the meds always arrive when asked for. 👍🏻
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
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I had to wait over a week for my medication not good at all
You are told not order early then it takes a week to get your order together.
You don't get a txt until every item is ready instead of each item you need
Now the delivery system is overwhelmed and after waiting for the above time I get a message to say my meds are being posted and will be another 4 days.!!
As a terminally ill person under pallitive care this is more than disgusting.
Excellent! Consultation was great, ordering simple and meds arrived in super quick time.
Great online pharmacy, no chasing after prescriptions. Perfect when you can’t leave the house ☺️
This service. Is absolutely rubbish after eleven days still no delivery and I did not ask for this service I give no stars
Very reliable pharmacy. When you rely on tablets etc it is comforting to know they care too.
good price and good service will order again.
I ordered the item. Paid extra for 24 hour delivery. Then received an email informing me the the order would be dispatched in two days. I rang to cancel the order as this was unacceptable. They promised do cancel it and refund me. That didn’t happen. 4 days later the item was delivered… I’ve had to return the item and am still awaiting my refund. They mean well but this is just shabby.
When I made my order online it said I would receive an email confirmation. I never received it. I ended up contacting customer services to make sure they had got it. They were very helpful but I should have received an email confirmation and updates for when it would be delivered.
Excellent service
The only problem was the parcel was delivered to the wrong address
What can I say about Well Pharmacy? Fine to begin with and then the demons set in. It became very chaotic.
I placed my order and got a confirmation email of that order. I was told 2 items were sent out and received only one. Then I received 2 items, one of which was a duplicate of the first one. Then I received a box with almost all of the medication. I then received an email saying they had not heard from my GP and had sent them a reminder. I had already received my medication by then, albeit one item still outstanding.
This is not the first time I have had to chase them and I have come to the conclusion that it will be my last, in future I will be trying another way to get my medication.
I sent them emails, received a generic response saying someone from the team will be in touch. I have never received a response from them and I am thoroughly fed up keep sending emails and chasing them up. Needless to say, I will be going elsewhere from now on.
I am sorry Well Pharmacy, but I do not see how I can recommend your services. if you cannot get one person's medication correct, it makes me wonder how many others you are not servicing properly.
Whilst writing this review, I had to check my emails for a code and I have received a further email from Well saying that 4 items are expected and should be received in 2 to 4 days, and it doesn't contain the one item I am waiting for.
I did start with 3 stars, but have since reduced it to one star, it just goes from bad to worse.
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