Great high performance. It does not need a lot of computer resources. Virus protection reviews are mixed. Billing is an absolute nightmare if you are a VAT-registered entity in the EU. They... See more
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See what reviewers are saying
I have malware putting up a freeze screen on startup. Webroot has not detected it or removed it. Finding a means of contacting them is difficult. Ultimately I did find a way to submit a ticket. Ho... See more
Company replied
I took out a 2 year subscription with Webroot and they charged my credit card with another 3 years without any request or approval from me. I tried contacting support for a refund but it was a waste o... See more
Company replied
This company is worse than CROOKS! I requested a refund under their refund policy via the porported website info. I copied and pasted the invoice number and the site says it's invalid!! How does that... See more
Company details
Information provided by various external sources
Antivirus and antispyware security software for your home or business. Remove spyware, viruses, and malware with internet security software for home and business services from Webroot.
Contact info
United States
- www.webroot.com
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Good service and makes me aware of…
Good service and makes me aware of questionable sites
May use AI-assist with repliesRead more
I don’t want this subscription anymore
No more subscriptions Without authorization

Reply from Webroot
Billing
On Feb 24th, 2022, I was billed $73.84 and on 3/4/2022, I was billed again $84.39! That is $158.23 in less than a month's time! I'm not happy with this kind of billing practice!

Reply from Webroot
have not had any problems with Webroot
have not had any problems with Webroot. Works great
Webroot security
I have been very satisfied with the service I've received. I don't have time to do the community option, but I hope everyone is as satisfied as I am with the service.
Since using webroot years ago.
Since using webroot years ago, we have had no true issues with our computer. Webroot quietly monitors everything and does it in the background. We have used other systems in the past, and have found most are very obnoxious, and get in the way. Webroot is a wonderful system and we highly recommend it.
connection problems
It does not always connect like it should and it disconnects on it's own. I have to sign out, sign back in hit the agree button somedays serval times a day this has been going on for a number of weeks. At this point in time it has been fine for the last two days. this is my Wi-Fi security.

Reply from Webroot
Great Product
Have used Webroot Secure Anywhere for many years for my computers and cell phone. Very effective and easy to use and a great product. Highly recommend!
Gene
Satisfied
Webroot is the very best protection I have had for my laptop PC......period. I will be renewing again this year.
I can't get into my account
I can't get into my account I've changed the password and still can't get in. I probably have 3 different installations in my name. I keep getting emails that my computer isn't protected something needs to be done or I'm going to change if I keep having trouble.

Reply from Webroot
Wish your company would give the same…
Wish your company would give the same discount to the next year as your new customer.
Never had any problems with them
Never had any problems with them. Great company
I don´t have problems
I don´t have problems. I have some situacions with scams. However I could solve by myself making up a restart my computer. Thank any way. The program is ok. Let me to have my computer clean of threats in internet system.
Year one
Year one, the VPN wouldn't connect most of the time; Year two I had it, it connected well the first few months, and worked well. Then it started not connecting some of the time, and when it did connect it didn't stay connected well all of the time. Finally, it wouldn't connect at all. It just felt like a waste of my money for all but 4 months of 24 months I had it.

Reply from Webroot
Hardly know it's there
I can't say I've had any trouble with this. I like that it vets websites for me but otherwise the main thing is that it has never annoyed me.
Help me please
I actually need to be able to reset my account password so I can actually use my webroot security. I’m getting these emails to Aquacat107@ Gmail.com. but when I use that email to reset my password. I GET NOTHING TO RESET AND IS A HUGE ISSUE THAT NEEDS TO BE RESOLVED. Please help!

Reply from Webroot
It checks my devices and gives me…
It checks my devices and gives me feedback. I feel it is protecting me from the myriads of viruses out there. What more could I ask for
Webroot is the best because it works!!
Webroot is the best because it works!!! The program is great because it does everything in the background and does not bother you all the time like other security programs. I have used Webroot for over 10 years and it was best decision I made.
it been great i have no problem i been…
it been great i have no problem i been very happy with the system
Keeps me secure
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