Warren Reed - Designer Reviews 

105
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful variety of available designs and highlight the exceptional picture clarity on their purchased items. Buyers note that orders are well protected in secure packaging and arrive promptly within a few days, making their kitchens look amazing. However, some people mentioned encountering frustrating delivery delays, while a few items unfortunately arrived damaged during transit. Reviewers also noted challenges with customer support responsiveness and difficulties when trying to secure prompt refunds for missing or delayed goods. A small group of consumers experienced prolonged waiting times without receiving proper updates regarding their troubled orders.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the amazing quality,... See more

Delivery service

People report positive experiences with delivery_service, noting quick arrival times and items arriving... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the stunning designs and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful interactions and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 prints and I was so pleased with them that I ordered a further one. The print had been sent placed into a rectangular box. The box arrived damaged and as a result of crushing the print... See more

Company replied

Rated 4 out of 5 stars

Easy to order, goods are just what I wanted. The reason I gave them four and not five stars is issues with the delivery company.

Company replied

Rated 3 out of 5 stars

The material from the cushions I ordered had changed from my previous cushions. They do not match and we're made from inferior material. Disappointed but Warren Reed did explain the reason for the ma... See more

Company replied

Rated 3 out of 5 stars

We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... See more


Company details

  1. Artist

Written by the company

Online shop for recreations of Warren Reeds designs across various homeware products.


Contact info

4.0

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(105)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Colour is amazing

Arrived very quickly. I ordered a glass splashback for a kitchen. I didn't open it straightaway because I broke my leg. Opened this week and a wee involuntary noise escaped my mouth when I saw the beautiful colour. So excited to get my kitchen done now.

20 January 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Rated 4 out of 5 stars

Frame and border are not as shown

The frame and border are not as good as expected, paticularly the border isn't as in the images. It's a beautiful print and we will be keeping it.

27 January 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer


Thank you for your thoughtful feedback.

I've sent you an email to better understand the issue with the frame and border.

I look forward to your response.

Rated 5 out of 5 stars

The glass splashback is fantastic

The glass splashback is fantastic . More than I had in mind . Ver colourful and full of character .
I ordered it on Sunday and had it on Tuesday . Very well packed.
Thank you

20 January 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thanks for your kind review Valerie!
Your feedback is much appreciated—thank you!

Rated 5 out of 5 stars

Christmas/New year holidays/decoration…

Christmas/New year holidays/decoration time.
Needed to freshen up paint in daughters room and hall, leads to its time for new artwork, found Warren Reed- Designer website through another site and happy I did. With holiday deliveries hit and miss I still placed order for new year delivery. One parcel arrived out of two parcels before New Year’s Day, second one unknown after 2days?, so decided to drop Warrens an email to see if they could chase it up for me on 2nd Jan 2025 mid day…hit send…yip you got it doorbell rang it landed. Sent Warrens a stand down message straight away, and got a meesage straight back saying they had just finished a call with Carrier, so customer service spot on after my first order. I’ve recommended them to friends and family and will be ordering again, next holidays I get off to decorate wee hee the joys of time off/marriage. Maybe I don’t tell wife I’m off next time 🤔 anyway both canvas arrived packaged well and art itself good quality, customer services quick and down to earth to email back and forth. No brainier for me next time I need artwork

27 December 2024
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Reply from Warren Reed - Designer

Thank you for your wonderful review, Ryan! I hope you enjoy your new wall art.

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered on time.

16 December 2024
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Reply from Warren Reed - Designer

Thanks for your kind review! We truly value your feedback and support.

Rated 5 out of 5 stars

Excellent service throughout.

Excellent service. Lots of choice on the website. Wanted a kitchen splashback and found the perfect Highland cow. Ordered my required size and delivery was quick. Thank you so much. Delighted.

9 December 2024
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for taking the time to leave a review!
We genuinely appreciate your feedback and support.

Rated 3 out of 5 stars

Not a great experience but it was rectified

I’m I paid £25 for a piece of utter rubbish. A tea towel featuring a cockapoo image. If I’d seen it in a shop, even £3 would have been too much. Purchased via Debenhams. I contacted Warren Reed directly and they explained it was a production issue and refunded my money instantly. So they did try to put this right. I can only assume they will make sure it won’t happen again. So I’ve edited my review and given more stars

12 December 2024
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

To provide some context, we received an email from Julia regarding an issue with her order. We promptly requested images of the faulty item to investigate further.

Within 15 minutes of receiving the photos from Julia, we responded to explain that the issue was due to a production error and confirmed that a full refund had been processed immediately.

Unfortunately, the negative review was posted before Julia had contacted us to discuss the problem. It’s disappointing when some customers choose to leave a very negative review without first giving small, local businesses the chance to resolve the issue.

We later reached out to Julia after going above and beyond to exceed her expectations, kindly asking her to update the review to reflect her full experience with our customer service. Thank you for the amended review.

Rated 5 out of 5 stars

Great service

Great service, products arrived very quickly

4 November 2024
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Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Customer service was very helpful and…

Customer service was very helpful and did everything they could to help sorted out my problem within days definitely would order again of them

29 October 2024
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Quality products great service

Very helpful, quick response to messages and lovely quality items.

14 October 2024
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift, looks great!
High quality glass feel and high resolution.
Very happy!

20 September 2024
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Rated 5 out of 5 stars

Beautiful kitchen splashback, thank you

2nd purchase, a lovely new glass kitchen splashback. It arrived much sooner than I expected ( 2 days after ordering on Amazon ) and it’s really fab.
My old one was so scratched and dull and it’s really made my kitchen happy again!

18 September 2024
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Rated 5 out of 5 stars

Electric Cat Whiskers...

Had been searching a while for a new cooker splashback and came across Warren Reed. Found exactly what I was looking for. It arrived quickly and perfectly packed. It's up now and looks fantastic! Love it! Thank you.

16 September 2024
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!
So pleased you love your new splashback!

Rated 5 out of 5 stars

Fantastic products

Fantastic products, just as described, great quality, value for money and great service.

20 September 2024
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!

Rated 5 out of 5 stars

What a great find!

Excellent service and fantastic product. The Vizsla tote bag is brilliant

30 July 2024
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!

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