Warren Reed - Designer Reviews 

104
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful variety of available designs and highlight the exceptional picture clarity on their purchased items. Buyers note that orders are well protected in secure packaging and arrive promptly within a few days, making their kitchens look amazing. However, some people mentioned encountering frustrating delivery delays, while a few items unfortunately arrived damaged during transit. Reviewers also noted challenges with customer support responsiveness and difficulties when trying to secure prompt refunds for missing or delayed goods. A small group of consumers experienced prolonged waiting times without receiving proper updates regarding their troubled orders.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the amazing quality,... See more

Delivery service

People report positive experiences with delivery_service, noting quick arrival times and items arriving... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the stunning designs and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful interactions and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 prints and I was so pleased with them that I ordered a further one. The print had been sent placed into a rectangular box. The box arrived damaged and as a result of crushing the print... See more

Company replied

Rated 4 out of 5 stars

Easy to order, goods are just what I wanted. The reason I gave them four and not five stars is issues with the delivery company.

Company replied

Rated 3 out of 5 stars

The material from the cushions I ordered had changed from my previous cushions. They do not match and we're made from inferior material. Disappointed but Warren Reed did explain the reason for the ma... See more

Company replied

Rated 3 out of 5 stars

We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... See more


Company details

  1. Artist

Written by the company

Online shop for recreations of Warren Reeds designs across various homeware products.


Contact info

4.0

Great

TrustScore 4 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(104)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bespoke Highland cow splash back

Bespoke kitchen splash back with excellent turn around time. Item was well packaged and delivery was well communicated.
Absolutely over the moon with the quality and attention to detail. It looks amazing.

25 October 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 4 out of 5 stars

Packaging not suitable for prints

I ordered 3 prints and I was so pleased with them that I ordered a further one.
The print had been sent placed into a rectangular box. The box arrived damaged and as a result of crushing the print inside was creased.
I contacted Warren Reed and the sent a replacement. This had been packaged in a more appropriate container as it was rolled and not folded.
The issue was quickly resolved but could have been avoided by taking more care when posting items

18 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Good website easy to order and…

Good website easy to order and delivered within a couple of days. Very pleased with quality. Very happy.

17 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Rabbits hob splashback

The hob splashback came promptly. It's really lovely. The colours are very nice and the picture is clear.
I will be ordering a worktop saver shortly.
I felt the splashback was very reasonably priced for the size of it.

26 September 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Cushions are lovely and exactly as the…

Cushions are lovely and exactly as the picture shows them. Time and date of delivery was good and exactly as promised.

15 September 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Excellent service and product

I ordered a splashback and the recommended adhesive. Items were safely delivered within a couple of days of ordering and I was delighted with the product. Excellent service- thank you!

10 September 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

How to make your new kitchen into somewhere special

We have just fitted a Warren Reed designer splashback to our new Wren Kitchen, and it has transformed it from very smart to positively eye catching. Very pleased with service and quality, although it can be difficult to choose from the huge range of designs!
We are about to order a matching chopping board to complete the look.

6 September 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Collie kitchen splashback

Loads of choice.Easy to order, delivered the next day.....Love it!!

22 August 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

I loved the design, sturdy and easy to fit

I loved the design of these unique back splashes, infact it was hard to choose one but went with the hare. The item was delivered very quickly and it is a well made product, very sturdy. Would have liked some guidance on which glue to use but my local builders yard helped. I fitted it within 20 minutes and absolutely love it.

4 August 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Replaced splashback

thanks to Grant a damaged splashback was promptly replaced and we were frequently updated with progress on despatch and delivery.. The cooperation was a marked improvement on the response from DHL who took 4 days to reply to our complaint that the item had not been delivered .
delighted with the product and service received

12 August 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Brilliant

What an experience! Fabulous im so pleased with my purchase it's made our kitchen look so nice. Eay to order quick and polite delivery and easy to install.

5 August 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Crystal butterfly water kitchen splashback

I ordered the crystal butterfly water dance kitchen splashback, I am absolutely delighted with this product.The service from Warren Reed was exceptional.I would definitely recommend this company.

24 July 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. I am absolutely delighted with my splash back

28 July 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Beautiful products and super quick…

Beautiful products and super quick delivery.

28 July 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Good product

Easy to browse website
Very efficient delivery and product as per visual on website
Easy to install

22 July 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Absolutely fantastic service the…

Absolutely fantastic service the product is amazing .The only fault I had and its nothing to do with company ,the delivery service left it on the doorstep

21 July 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Glass kitchen splash back.

Beautiful glass splash back by Ava Sterling. Superb quality and aesthetically pleasing. Speedy delivery and updates on that delivery. Great firm to deal with.

18 June 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Love it!

I ordered a sink splashback which unfortunately was lost by the courier.(I live in the Highlands!) I emailed Greg who was brilliant & replied straightaway. He sent another one which arrived on time & well packaged. We absolutely love it! The colours are amazing & was so easy to put up with the adhesive, a matter of minutes.it is the perfect finishing touch to our bathroom & already has received so many positive compliments.

22 June 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

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