Warren Reed - Designer Reviews 

104
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, describing items like splashbacks as beautiful, stunning, and well-made with clear pictures and vibrant colors. The service received is frequently highlighted as exceptional, with many appreciating the prompt and polite delivery, often noting items arrived quickly and were well-packaged. People also value the wide selection of designs available. However, some people mentioned significant issues with order fulfillment, experiencing considerable delays or non-delivery of their purchases. A few other people also felt that items arrived damaged, sometimes due to carrier handling or insufficient packaging, requiring replacements.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many describing items like... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising quick delivery times and... See more

Quality

Users describe positive interactions with quality, with many customers expressing delight over items like... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yes my experience with this company has been great. There was a very good selection in the backsplash range. When my chosen one came the colours are beautiful and the picture of wild rabbits is ve... See more

Company replied

Rated 5 out of 5 stars

My glass cat splashback ordered from Warren Reed looks fabulous in my new kitchen. Great quality and a lovely clear picture. Perfect finishing touch. Special thanks to Greg for helping me with my deli... See more

Company replied

Rated 5 out of 5 stars

thanks to Grant a damaged splashback was promptly replaced and we were frequently updated with progress on despatch and delivery.. The cooperation was a marked improvement on the response from DHL w... See more

Company replied

Rated 5 out of 5 stars

We have just fitted a Warren Reed designer splashback to our new Wren Kitchen, and it has transformed it from very smart to positively eye catching. Very pleased with service and quality, although it... See more

Company replied


Company details

  1. Artist

Written by the company

Online shop for recreations of Warren Reeds designs across various homeware products.


Contact info

4.0

Great

TrustScore 4 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(104)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to order

Easy to order, goods are just what I wanted. The reason I gave them four and not five stars is issues with the delivery company.

2 February 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

First one got delayed but was soon…

First one got delayed but was soon rectified
Absolutely love it

22 January 2026
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Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 2 out of 5 stars

Placed order 25/01/26

Placed order 25/01/26. First splashback got damaged by DHL. Then had to arrange a replacement DHL did not deliver on day specified and had to wait a further 2 days before delivered. When eventually arrived half of order was missing. Several emails later and promises of the rest of order being delivered today it still hasn't arrived on 07/02.
Splash back is very nice but it's not worth all the hassle trying to get my order.
I suggest that you change your courier provider as it has defiantly put me off ordering any other products.

7 February 2026
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for your feedback, and we’re very sorry to hear that your order was damaged in transit and that you experienced delays with the replacement delivery.

Unfortunately, while we package our splashbacks carefully, damage can occasionally occur during transit with couriers. In these situations we always arrange a replacement as quickly as possible once the issue has been reported.

We’re also sorry to hear that part of the replacement order appears to have been delayed. If you could please share your order number or contact us directly, we would be more than happy to investigate the shipment with DHL and ensure the remaining item reaches you as soon as possible.

We do appreciate your comments regarding the courier service and will certainly take this feedback into account. We're glad to hear that you were pleased with the splashback itself, and we would like the opportunity to resolve the delivery issue for you.

Kind regards,
Warren Reed – Designer

Rated 5 out of 5 stars

Absolutely love my highland cow…

Absolutely love my highland cow splashback. Great service and quick delivery.

30 January 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. There was a lot of choice and different sizes. I love my splash back it adds colour to my kitchen.

29 December 2025
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Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great quality

Great quality

12 January 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

A great addition to any kitchen

A great addition to any kitchen. Different and eye catching.
Quick delivery too.

22 December 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer service. Used them more times than I can count

5 February 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Cat glass splashback

My glass cat splashback ordered from Warren Reed looks fabulous in my new kitchen. Great quality and a lovely clear picture. Perfect finishing touch. Special thanks to Greg for helping me with my delivery.

4 December 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 3 out of 5 stars

The material from the cushions I…

The material from the cushions I ordered had changed from my previous cushions. They do not match and we're made from inferior material. Disappointed but Warren Reed did explain the reason for the material change and offer me a full refund.

24 November 2025
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Reply from Warren Reed - Designer

Thank you for your review.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautifully packaged and presented. I can't wait to see my daughter's reaction when she receives this.

31 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

My experience with this company …

Yes my experience with this company has been great.
There was a very good selection in the backsplash range. When my chosen one came the colours are beautiful and the picture of wild rabbits is very clear.
I liked it so much I have chosen a worktop saver glass chopping board
This has arrived,it is of wild deer and the picture is clear and the colours are lovely. Thank you Warren Reed.

28 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

molly

this is beautiful i have brought this for friend but i wll keep it my self and order a 2nd one .

21 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great product, and customer service

Great product. First supposed delivery went missing, replacement sent very quickly so great customer service also

7 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

Love the design of my kitchen Spashback…

Love the design of my kitchen Spashback after a slight blip rectified very easily,good communication from this Company would highly recommend.

3 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

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