While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered 3 lip products and not one of them matches the colours advertised on the website.
One lip gloss is a nice shade and they are glossy but they do smudge and I’ve got glitter all over my face….not a good look for a 62 year old.
The lipstick which is supposed to be mauve is a rusty brown colour….awful….
It took ages for them to arrive .
Bitterly disappointed. Guess I should know better than to buy stuff off Facebook adverts.
Brilliant customer service - thank you! The first package was declared ‘lost’ by E**I and a replacement was quickly dispatched without any quibble. The products are better than I expected from an unknown manufacturer. The colours are true to the website. I knocked off one star because the lipstick doesn’t last long and needs reapplying frequently. I would definitely buy again and recommend.
I’ve purchased 4 lipsticks and they are stunning! Exactly like the pictures shown. I plan on ordering more!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
