Waltons Reviews 

Delivery of the summer house was on time, wrong felt for roof but resolved very quickly but customer support team. My only issue would be the quality of the product. Nails sticking out of timber as driven in to far or in wrong position, crack timber and a number of joints with wide gaps.

There were no instructions with the swing but I rang customer service who kindly emailed email me a copy and it was pretty straight forward to build

Bought a HUUM sauna and the control panel’s failed three times now. First one cracked within a month, then the replacements kept packing up. Turns out the heating elements are actually from Finnmark Sauna, a third party — nobody told me that when I bought it. When I asked for another screen, they just said “contact Finnmark yourself.” I refused, and they went completely silent for weeks. I was without my sauna for over two months, still paying the monthly installments the whole time. Their replies were slow and pretty abrupt when they did come. They wouldn’t refund me or even cover the electrician call-outs. In the end they sent a replacement as a goodwill gesture, but I never got the original one they said they’d dispatched. Honestly, it’s been a really frustrating experience. Wish I had gone with another company.

Delivery driver is the only reason they get 2 stars .

2 rolls of the felt had melted ( kept out of the sun my end )
Floor doesn't meet up properly.
3 of the 6 pains of plastic for the window looks like they have been melted .

Not a good summer shouse at all and described as the 9ft x 9ft premium although not a bad price in the whole , I recon you could get better else where for the money.

Delivery good service
Not happy that padlock you sold me does not fit clasp so was a waste of money

The customer service team I can not fault.I managed to get through to a colleague every time I rang. I did however not receive my climbing frame on the date I had chosen (my sons birthday) so that was very disappointing. The delivery driver had called in sick.
However I received it then next day.
The building of the climbing frame is not for a none carpenter..like myself.
It took well over a week.. the instructions needed extreme concentration.
But once built it's a beautiful climbing frame indeed!!

I bought a summer house based on reviews on their website, it was delivered, parts where broken, damaged & very dirty! I rejected it, second one was delivered, it was even worse than the first one, didn't even make it of the truck, will not be using Waltons again! Very poor quality control.

I love my wee summerhouse. We opted for self build and self paint. My hubby and son are very good at DIY so he managed to put it together quite easily. But there were a few issues with Instructions not being clear enough. The bolts to hold one door closed were no use and we had to buy long throw slip bolts to keep closed securely. Maybe Waltons could have a look at this part and see if they could make better instructions or an online video. So if not very good at diy you might want the company to build it or get help from someone a bit more fit savvy than yourself. However as I said I love my wee summerhouse. And I would buy from Waltons again.

Paul was great, A+ service.

Great service from ordering to delivery, highly recommend.

Smooth as silk even though there were problems parking and getting access. All delivered safely and securely 💥

I ordered a 7X5 pent shed.Unfortunately it looks like a 7X5 Tea bag.Once erected nearly all the wood knots have fallen out.
The flooring material is very weak too.
Other than the fact that it’s full of holes and the floor could collapse it’s not a bad shed.

Have only been able to assemble half of the total swing/climbing/tower set due to a large quantity of the tower set missing.

No urgency to replace, working to a lead time, cant guarantee a delivery. Customer service were fine but have no control to be able to make anything happen.

All looks good quality, you need some patience to unpack and construct it, but so far the structure is good! Shame is ruins a birthday a bit and expect more when you pay £4 figures for something.

Having had the playground for a few months now I feel I can genuinely review it.
Overall we are really happy with the product and the fitting service.
I would just make a couple of points:

The edges of the wood were very ragged and I had to sand them all down to smooth them off otherwise they would have snagged the children’s skin and clothes.

The green portholes are very crudely cut with jagged edges. I feel that they should have been pre-cut by machine for a better quality finish.

Overall though my granddaughter loves it

The order process was simple and delivery went smoothly.
An experienced contractor assembled the corner shed and summerhouse in a timely manner. Some comment they made about the instructions, which were primarily designed for the summerhouse, that said if you have the shed as part of the combined structure then do not carry out the last few instructions- so they had to undo some part of the assembly.

The finished article though looks amazing and is fit for purpose. Great product and at a reasonable price.

Would definitely shop at Waltons again.

The summerhouse it self is great and looks fab in my garden, only thing I’d say, and I know you’re trying to save on paper! But only having the instructions on the phone was ignoring in the bright sunlight and so small, a paper copy would have been better, that being said, my Brother has built plenty of sheds in the past and we built it together without the instructions in the end! If people have never built stuff like this before I would recommend paying to have it installed.

Delivery was late but lad was stuck on a closed road for 4 hrs due to a crash, but going to hold that against him. He even apologised, bless but wasn’t his fault his lorry was too big to turn around so he had to just wait. But it was nice to have an explanation of why he was late.

Once purchased they were very unhelpful

The quality of the wood is terrible splits in the wood and made out they couldn't take a refund shocking really

Brilliant delivery guy all arrived as it should would be better if more pieces were marked so you know which piece it is though

Good communication on the pergola I purchased, good updates on delivery times and the delivery driver was great and very helpful on day of delivery.
Plus my Pergola is amazing 🤩