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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the snacks taste bland, stale, or completely different from before, noting steep price increases alongside deeply disappointing quality control problems. People also find the redesigned salt packaging extremely frustrating to use, explaining that it makes locating the inner sachet very difficult and messy. Some reviewers were happy with certain classic flavours and alternative snack varieties, praising the overall presentation and finding those specific products thoroughly enjoyable. Customers also mentioned having great experiences with specific roasted or cheesy items, noting that those particular selections met expectations nicely.

What people talk about most

Product

Customers consistently note negative experiences with product quality, describing them as tasteless, stale,... See more

Quality

Customers had negative experiences with quality, expressing strong disappointment over bland tastes, stale... See more

Price

Clients share negative opinions on price, describing products as extremely overpriced and a waste of money.... See more

Value for money

Users consistently describe deep disappointment with the value for money, noting that bags are mostly filled... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Over priced rubbish, it's like a factory in Rotherham has been contracted to make these crisps for Walkers, they usually make cheap salty ready meals, but now they make Walkers Crisps too! Walkers we... See more

Rated 1 out of 5 stars

I’ve been enjoying Walkers for decades, recently the quality has plummeted, almost every packet over the last few years I’ve opened have at lest three crisps with bad black bits on them. Do they need... See more

Rated 1 out of 5 stars

Wasted nearly £4 on a packet of Spanish Wavy, Queso crisps last night. Wanted a snack to munch on my train journey home. Eughhh.. Opened the packet, crisps smelt like old sweaty socks. Gingerly tried... See more

Rated 1 out of 5 stars

Absolutely ridiculous, walkers salt and shake have changed the colour of the salt packet from blue to white making it almost impossible to find I'd eaten half the bag before I located it then when ma... See more


Company details

  1. Food Manufacturer
  2. Food Producer

Information provided by various external sources

Welcome to the home of the nation's favourite crisps, Walkers. Discover the delicious full range and extended family, including Deep Ridged, Pops and Baked.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

562 reviews

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No history of asking for reviews

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1.3

All reviews

(562)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

rip off crisps

i got big bag of crisps today there now £1,35 and there was only a quarter bag of crisps in it and before you say the big bag is to protect the crisp i know that is a lie because the small bags seem to be ok well anyway me and my family will never again buy ur crisps ill move onto another brand total rip off

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Feedback Friday you're American…

Feedback Friday you're American flavoured crisps are a 1 out of 10 bring back tudor crisps or at the very least the flavours I know leys try to dominant tactics to feed the world with what American people like but if you're going to push out our native brands or buy and collapse them at least give us a walkers alternative you have failed the British people but we will never let you forget about it we're done with this crap 💩 it's time to cancel walkers in the uk

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Walkers Crisps Multi-Bags. CHECK THIS OUT. Leave a comment.

Next time you open a multi-bag of your favourite crisps from Walkers and find a damaged individual bag, check this. Lay each packet out on the worktop and look at the small numbers on the back of the packs. Near to the best before date.

Sequential numbers usually or numbers quite close to each other ..... yes? Now check these against the damaged pack. What do you notice ??

I don't believe in coincidences. I have found numbers way different on the damaged pack. Three separate occasions now.

I know what this suggests to me. What do you think? Has the same happened to you?

Walkers are owned by PepsiCo., so I'm left wondering what sort of pressure is being applied to turn more and more profit.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

New walkers chicken flavour

New roast chicken flavour is rubbish compared to the original which was my favourite! They taste way too herby and more like a beef flavour very disappointing and no note on the packaging to say the recipe has changed either! Bring the old flavour back!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Walkers (roast chicken)

The new recipe is disgusting — sweet, fake-tasting, and nothing like the original roast chicken. And no notice on the pack? Customers deserve to be told when recipes change. Bring back the real flavour or be honest about what you’ve done.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Crinkles

I bought a pack of 6 cheese and onion crinkles
I noticed the Grams per packet have reduced and they were tasteless compared to what they used to be
Very disappointing as I’ve bought walkers for years

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Stale crisps

I bought a multipack of Walkers crisps and one of the packets was not sealed. It looked like it had been missed completely by the sealing machine. They were obviously stale.

I tried to contact Walkers via emai and social media to raise the issue. I got no response.

Well Walkers, if you happy to sell inedible crisps and loose a customer who consumes innumerous packets of crisps, over decades, well congratulations, you have achieved your goal.

There is clearly no quality control and no customer service. Just another money grabbing company.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Wlakers Crisps......AWFUL

Tried Walkers crisps for the first time in about 6 years. My god they were awful. 2 of the 6 pack tasted stale and were thrown away. And the other 4 were tasteless...absolutely no cheese and onion flavour and no salt. Never again !!!

10 July 2025
Unprompted review
Rated 2 out of 5 stars

Expensive crisps that vary in quality too much

Crisps vary in quality too much week to week. Sometimes they are perfect other times greasy or very strong flavourings. I know it all depends on the potato supply but surely after all the decades they would know which varieties to avoid.

Plus the price is now crazy hence I have moved to Aldi crisp

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Hello everyone

Hello everyone, has anyone noticed the change in walkers crisps? They are Not as good as they used to be, now the crisps are like A CHEAP replica, trying to save money but as a higher price, just like everything else us British people see on the shelves and ripping us off as always 😩🇬🇧

27 June 2025
Unprompted review
Rated 1 out of 5 stars

They should supply a napkin inside the…

They should supply a napkin inside the Doritos.
Bought a packet of cool Original Doritos but it is full of this other stuff they put on them, that you will need a napkin to keep cleaning your fingers.
the best one that they used to do with Lime was a lot better, but they stopped that one.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

What the hell have Walker's done

What the hell have Walker's done. I loved their cheese and onion crisps for years. Now they taste disgusting along with most of their other flavours. Cutting costs i suspect. This will cost them dearly in lost sales. Over to store manufacturered crisps from now on

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Subject Ripping your customers off

Subject: Concern Regarding Product Changes

Dear Sir/Madam,

I am writing to express my deep concerns about the recent changes to your Walkers crisps packaging and pricing. It is disappointing to see that the product weight has been reduced from 45g to 25g while the price has increased, yet the packaging remains deceptively similar.

This practice feels misleading to loyal customers, and I believe it is unfair for a brand of your reputation to engage in such pricing tactics. I urge you to reconsider this approach and take responsibility for ensuring transparency and fairness in your business decisions.

I look forward to hearing your response regarding this matter.

Yours sincerely, Jean-Bernard

7 June 2025
Unprompted review
Rated 2 out of 5 stars

Every packet out of the 12 pack i have…

Every packet out of the last two12 pack I bought have bad crisps, crisps in them, from potatoes that are poor quality, rotten bits. Not just one or two crisps per packet but several. I'm having to pick out the few decent crisps and disgarding the rest. I bought Walkers because they used to
be top quality, every crisp was perfect, no bad bits in them. Now they are below standard. I used to work in a crisp factory, I know the standard expected for food
consumption, the quality control the potatoes are subjected to before being passed for consumption. And what I've found in every recent packet shows poor quality potatoes. I won't be paying
premium prices for inferior crisps anymore. Very disappointed, Walkers. You used to be the best.

24 May 2025
Unprompted review

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