Voyage Prive Reviews 

We recently returned from a holiday in Italy, booked through Voyage Privé. Our trip included flights, transfers, ferries, boat and coach trips, all of which were incredibly well organized and provided excellent value for money. We had great communication throughout the entire process, both in the UK and Italy. We spoke to other travelers who have used Voyage Privé multiple times in the past, and they all had nothing but positive experiences.

I can’t imagine booking with anyone else in the future.

The recommended hotel was fantastic, and communication with Voyage Privé was excellent—always attentive without being intrusive. A wonderful experience. We will definitely book again!

This company is a scam. If you purchase a package with flights from them, they wait 3 days before booking the flights then claim the price of your chosen flights has increased considerably, in our case by over £3600, because they say it is based off live availability. However upon checking their website they are still selling the original holiday and flights at the original cost and refuse to explain why they are misselling holidays at prices they are never going to honour. Avoid!

Sent me all the information I had needed in time prior to travel and sending an emergency contact number just before travel was a nice touch. Everything went smoothly and the hotel was great with clean room, helpful staff and nice breakfast. I can confidently recommend VP to anyone.

Extremely disappointing experience with Voyage Privé.

I have been a loyal Voyage Privé customer for years, which makes this experience even more frustrating.
I contacted Voyage Privé regarding my Jordan trip because of the security situation in the Middle East and the uncertainty surrounding travel to the region. I was proactive and raised my concerns long before departure.

I spoke with their customer service on 16 April, 4 May, 5 May, and 1 June. I also sent emails on 5 May, 27 May, 29 May, and 1 June. Throughout this process, I followed all instructions provided by Voyage Privé and supplied the requested evidence, including screenshots of cancelled Brussels Airlines and TUI flights connected to my trip.

During one of the recorded phone calls, a Voyage Privé agent told me that, because I was a long-term and loyal customer, he would try to accelerate the cancellation process for my booking. I was also given the clear impression that cancellations to Jordan were being handled due to security concerns and that my case was awaiting management approval.
Based on these discussions, I waited for Voyage Privé to process my request instead of making alternative arrangements. Weeks went by without any final decision.

Now, only a few days before departure, the situation has completely changed.
Furthermore, the security situation has continued to deteriorate. On 10–11 June 2026, Iranian missiles directed toward targets in Jordan were intercepted by Jordanian air defence systems, with debris from intercepted missiles reported to have fallen on Jordanian territory. These incidents were confirmed by the Jordanian military and reported by major international media outlets. While they occurred shortly before my scheduled departure, they further demonstrate that the concerns I had been raising with Voyage Privé for weeks regarding regional security and travel uncertainty were neither hypothetical nor exaggerated.

Instead of receiving a timely cancellation decision, I was effectively expected to buy new flights at last-minute prices and travel to a destination located in a region affected by ongoing geopolitical tensions and security concerns.

What I find unacceptable is that I raised this issue more than a month before departure, provided all requested documents, participated in multiple phone calls, sent numerous emails, and acted in good faith throughout the process. Despite this, I was left waiting while receiving inconsistent information and no clear resolution.

A travel company should provide clear, consistent, and responsible communication, especially when customers are concerned about travelling to a destination affected by regional instability. Instead, I feel that I was misled into believing that my case was being actively processed and that a cancellation solution was forthcoming, only to find myself days before departure without a satisfactory outcome.
After years of using Voyage Privé, this experience has seriously damaged my trust in the company. I cannot recommend a service that handles customer concerns in such a manner.

Booking reference: 100141029VPBE

I’ve travelled 4 times now with Voyage Privé and always very happy with my experience. The accommodation has been consistently of a very good, or excellent standard. The choice of trips and the cost has always been exceptional

Always like value for money , and you always deliver

We have used Voyage Privé before and have always had a good experience. Our recent experience was a little stressful when we got to the airport and our luggage which was included in the price had not been communicated to the airline so we had to pay both ways. This was quickly reimbursed by Voyage Privé once I had emailed them.

Company was top notch. We had a great stress free holiday. All the relevant information was given to us at the right time.

great location and hotel as always

Voyage Prive is our go to travel agent when we book any holidays or short trips so we have just returned from a sailing trip in Montenegro. Everything was exceptionally well organised prior to departure and we had the most fantastic relaxing holiday. Would thoroughly recommend this company.

Great hotel, perfect location and flights at sensible times, good value deal.

Value for your money

Goeie uitleg over Hotel Mama Shelter in Rome ! Vlotte administratie !

Found the booking process straightforward and questions answered quickly

Really wanted to write a great review but just feel let down and frustrated,
Holiday in Nice. First, get a text day before saying hand luggage had to go in the hold , frustrating as on this holiday, we could only have hand luggage, Flight from LBA at 6:30 am to Amsterdam, connecting flight 2:50 pm so with time difference a 6 hour wait between flights!!! There was one out of LBA at 10:00 am so not sure why we had to be on such an early flight. Whilst sat in Amsterdam checked transfer, not included and only way to the resort, an Uber (which took as long as the flight )at €140 one way and €350 back so €490 holiday.( just edited as didn’t know till today the price of the transport back to the airport) Got to the hotel, no way is this a 4 star, I’d be pushed to give it 3. Food is below par and cold , same food day in and day out, plastic tables and chairs on very uneven , trip hazard tiles. Paint peeling in the tiny bathroom, mould, it’s very disappointing, The balcony is covered by a huge tree. Blocks all daylight and attracts mosquitoes. Won’t be rushing to book through them again (Booking reference ZW3FUQ)

Super Hotel

Very good trip

Booked with Voyage Prive previously and always found them to offer great holidays at equally good prices.
Booked for Palma and received the documentation almost immediately but realised the names on the booking were incorrectly written. It was costly to rectify and was told that’s how I had submitted the information therefore had little choice other than to pay the increase as it would be costly also to cancel the booking. This did put a bit of a dampener on the holiday.
Hotel was close to the airport however we thought we had booked transfers as that’s what we always do , only to find at 1am we had not transfer and couldn’t get hold of anyone even though we had a 24hr contact on our booking .
Once arrived , hotel was great and directly opposite a fantastic beach so perfect location.
Staff in the hotel couldn’t have been more helpful, really pleasant , efficient and friendly.
The downside was the food. Food in the restaurant was cold in the evening, little choice and lacked certain elements. Complained and waited for the Hotel to contact Voyage Prive to approve removal of the Half Board to enable us to dine out .
After 2/3,days of waiting we gave up and continued to eat in the hotel which continued to be lukewarm at best but choice did improve if only slightly .
Would def recommend the hotel but would not book the Half Board and would even go out for breakfast too.