Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
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Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more
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Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
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France
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A great experience except for the transfers both ways which mean I have rated the holiday a 4 not 5

Reply from Voyage Prive
Sent a email a short while ago about something missing from our Malta trip but as expected no response,

Reply from Voyage Prive
Truly horrible experience. I initially booked a hotel and paid the advertised price. A week later customer service contacted me and told me the hotel does not have the rooms I selected so they downgraded me but refused to issue the refund for the price difference. As it was getting close to me travel dates I accepted the downgraded offer, unfortunately. Four days before my trip, another email from customer service.
The hotel I selected cancelled my booking completely so they offered me an alternative. Quick look at the official website of the new hotel they offered showed that the price for the same rooms is significantly lower vs what I paid already. Voyage Price did not offer a refund for price difference detween what I originally paid and the lower quality hotel they tried to put me in. I asked to cancel the reservation and was told I’ll get my money back in 15 days. My trip is in 4 days now and I have no hotel and it will take 15 days to get my money back, provided they do pay it back. Don’t make the same mistake I made, don’t use this website. They are truly horrible scammers

Reply from Voyage Prive
I’ve booked several holidays through voyage prive and they have all been exactly as booked, met expectations and been great value for money. I recommend VP to everyone!

Reply from Voyage Prive
The hotel was as described, however whilst overall good the rooms blocks were built in the 70’s, whilst they have been updated to an extent, they are quite small.

Reply from Voyage Prive
I have booked a trip to Valencia in February in 5 * hotel. It was a very good deal

Reply from Voyage Prive
Have booked with them on numerous occasions. Good choice of holidays. Reliable. Booking process is easy. You can pay by instalments. Competitive prices. One thing I would say is that the flight times offered within a package are not great. To be able to obtain better flight times comes at an additional cost.

Reply from Voyage Prive
I lovely company to deal with and the offers they have are great. Usually not hotels or trips you would normally look at, but they take away the hard work. Certainly recommending them.

Reply from Voyage Prive
Great location, good food quality and very friendly staff. This was our second bookings through Voyage prive and once again it proven a high standard holiday. From the moment we booked, all through the end of journey , the customer service was only a call away. Ill certainly recommend them as their choice of hotels and resort are exceptional.

Reply from Voyage Prive
On my second booking with voyage prive in a stunning 5star hotel which would normally be above my budget, but thanks to voyage prive my 5star holiday dreams come true

Reply from Voyage Prive
Easy booking, very helpful people and everything on the holiday was exactly as promised.

Reply from Voyage Prive
Great and speedy conclusion sorting out my insurance claim for medical costs whilst abroad

Reply from Voyage Prive

Reply from Voyage Prive
A well organised trip with excellent communication daily on start times and what the day involved. Excellent guides, knowledgeable, friendly and professional. Great hotels in good locations. A fantastic holiday with a great itinerary.

Reply from Voyage Prive
We always use Voyage Prive. The lady on the phone really helped us to choose the holiday and how we could divide the payment. French lady.

Reply from Voyage Prive
I was grateful for the smooth experience and my expectations of an all inclusive were fully met from beginning to end.
Voyage Prive' took care of everything from beginning to end.
Truly 4* experience!

Reply from Voyage Prive
We recently returned from a holiday in Italy, booked through Voyage Privé. Our trip included flights, transfers, ferries, boat and coach trips, all of which were incredibly well organized and provided excellent value for money. We had great communication throughout the entire process, both in the UK and Italy. We spoke to other travelers who have used Voyage Privé multiple times in the past, and they all had nothing but positive experiences.
I can’t imagine booking with anyone else in the future.

Reply from Voyage Prive
The recommended hotel was fantastic, and communication with Voyage Privé was excellent—always attentive without being intrusive. A wonderful experience. We will definitely book again!

Reply from Voyage Prive
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