Voyage Prive Reviews 

81,867
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more

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Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

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Rated 5 out of 5 stars

I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more

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Rated 4 out of 5 stars

Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.4

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(81,867)

13,971 reviews in the last 12 months

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Rated 4 out of 5 stars

Sort out the transfers and be perfect

A great experience except for the transfers both ways which mean I have rated the holiday a 4 not 5

20 June 2026
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Reply from Voyage Prive

Hello Chris,

Thank you for your review. We're delighted to hear you had a great holiday overall. We're sorry that the transfers didn't meet your expectations, and we appreciate you taking the time to share your feedback. Your comments are valuable and will be passed on to help us improve the experience for our customers. We hope to welcome you on another holiday soon.

Best regards,
Carl and the Voyage Privé Team

Rated 3 out of 5 stars

Generally good fell short this time

Sent a email a short while ago about something missing from our Malta trip but as expected no response,

20 June 2026
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Reply from Voyage Prive

Hello Andrew,

Thank you for taking the time to share your feedback and for travelling with us. We're sorry to hear that your recent experience didn't meet your expectations. We'd really like the chance to put things right and look into what happened. Please give our Customer Service team a call on +44 20 36 95 67 11, and they'll be happy to assist you and investigate this further.


Best regards,
Carl and the Voyage Privé Team

Rated 1 out of 5 stars

Truly horrible experience

Truly horrible experience. I initially booked a hotel and paid the advertised price. A week later customer service contacted me and told me the hotel does not have the rooms I selected so they downgraded me but refused to issue the refund for the price difference. As it was getting close to me travel dates I accepted the downgraded offer, unfortunately. Four days before my trip, another email from customer service.
The hotel I selected cancelled my booking completely so they offered me an alternative. Quick look at the official website of the new hotel they offered showed that the price for the same rooms is significantly lower vs what I paid already. Voyage Price did not offer a refund for price difference detween what I originally paid and the lower quality hotel they tried to put me in. I asked to cancel the reservation and was told I’ll get my money back in 15 days. My trip is in 4 days now and I have no hotel and it will take 15 days to get my money back, provided they do pay it back. Don’t make the same mistake I made, don’t use this website. They are truly horrible scammers

22 June 2026
Unprompted review
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Reply from Voyage Prive

Hello Yana,

Thank you for your message. We understand your disappointment and regret the inconvenience caused by these unforeseen changes from the supplier. When this happens, we do our best to offer suitable alternatives, and as this option was not accepted, the booking was cancelled accordingly. In line with our policy, any eligible refund is processed within 15 days of confirmation, and you will receive the amount due within this timeframe.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Another fantastic holiday

I’ve booked several holidays through voyage prive and they have all been exactly as booked, met expectations and been great value for money. I recommend VP to everyone!

18 June 2026
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Reply from Voyage Prive

Hello Donna,

Thank you for your continued trust and kind recommendation. We’re delighted to know your trips have consistently met your expectations and offered good value. We look forward to helping you plan many more great holidays ahead!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

The hotel was as described

The hotel was as described, however whilst overall good the rooms blocks were built in the 70’s, whilst they have been updated to an extent, they are quite small.

17 June 2026
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Reply from Voyage Prive

Hello Terry,

Thank you for your feedback. We’re pleased the stay met your expectations overall, and we appreciate you taking the time to share your thoughts on the accommodation. We hope to assist you again with your future travel plans!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

a trip to Valencia

I have booked a trip to Valencia in February in 5 * hotel. It was a very good deal

17 February 2026
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Reply from Voyage Prive

Hello Anna,

Thank you for sharing your experience. We’re glad you enjoyed the value of your trip and hope you had a great stay in Valencia. We look forward to helping you with your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy fluid trip.

Easy fluid trip.

10 June 2026
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Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re really pleased to hear everything went smoothly, and we look forward to helping you plan your next trip!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great holidays at good prices

Have booked with them on numerous occasions. Good choice of holidays. Reliable. Booking process is easy. You can pay by instalments. Competitive prices. One thing I would say is that the flight times offered within a package are not great. To be able to obtain better flight times comes at an additional cost.

16 June 2026
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Reply from Voyage Prive

Hello Lorraine,

Thank you for taking the time to share your experience. We’re pleased to count you among our returning customers and appreciate your continued trust. We also value your feedback and will keep it in mind going forward. Looking forward to helping you plan your next trip!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

A great experience

I lovely company to deal with and the offers they have are great. Usually not hotels or trips you would normally look at, but they take away the hard work. Certainly recommending them.

16 June 2026
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Reply from Voyage Prive

Hello Nikki,

Thank you for your feedback. We’re glad you enjoyed the experience and found the offers worthwhile and easy to explore. We appreciate the recommendation and hope to help you plan another trip soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Beautiful, private and calm beach holiday.

Great location, good food quality and very friendly staff. This was our second bookings through Voyage prive and once again it proven a high standard holiday. From the moment we booked, all through the end of journey , the customer service was only a call away. Ill certainly recommend them as their choice of hotels and resort are exceptional.

22 June 2025
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Reply from Voyage Prive

Hello,

Thank you for sharing your experience. We’re delighted to hear you enjoyed such a relaxing stay and that everything lived up to expectations. It’s especially nice to know you felt well supported throughout your journey. We truly appreciate your recommendation and look forward to planning your next trip with us!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

On my second booking with voyage prive…

On my second booking with voyage prive in a stunning 5star hotel which would normally be above my budget, but thanks to voyage prive my 5star holiday dreams come true

12 June 2026
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Reply from Voyage Prive

Hello Jorga,

Thank you for sharing this. It’s great to hear you enjoyed a high-end stay and that everything came together so well for your trip. We’re glad we could be part of making it happen and hope to see you again soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great holiday

Easy booking, very helpful people and everything on the holiday was exactly as promised.

7 June 2026
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Reply from Voyage Prive

Hello Colin,

Thank you for your feedback. We’re pleased to hear everything met your expectations and that the booking process went smoothly for you. We look forward to helping you plan your next trip!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great and speedy conclusion sorting out…

Great and speedy conclusion sorting out my insurance claim for medical costs whilst abroad

14 June 2026
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Reply from Voyage Prive

Hello Debbie,

We appreciate your feedback. It’s good to know the situation was handled efficiently during your time abroad, and we’re always here to assist if you need anything further.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Good service and follow up in case of…

Good service and follow up in case of problems 👌

13 June 2026
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Reply from Voyage Prive

Hello Steve,

Thank you for your feedback! We’re glad to hear you felt supported, and we’ll continue to make sure help is always close at hand when needed.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

A well organised trip with excellent…

A well organised trip with excellent communication daily on start times and what the day involved. Excellent guides, knowledgeable, friendly and professional. Great hotels in good locations. A fantastic holiday with a great itinerary.

18 May 2026
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Reply from Voyage Prive

Hello Sharon,

Thank you for sharing your feedback. We’re really pleased you had such a positive experience and that everything came together so well for your trip. We look forward to welcoming you back soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

super experience

12 June 2026
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Reply from Voyage Prive

Hello,

We’re delighted to hear you had such a great experience. We look forward to helping you plan your next trip soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

We always use Voyage Prive

We always use Voyage Prive. The lady on the phone really helped us to choose the holiday and how we could divide the payment. French lady.

26 October 2025
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Reply from Voyage Prive

Hello Magan,

We’re glad to hear you felt well supported while planning your trip. It’s always a pleasure to assist in finding the right option and making the booking process as simple as possible. We look forward to helping you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

I was grateful for the smooth…

I was grateful for the smooth experience and my expectations of an all inclusive were fully met from beginning to end.
Voyage Prive' took care of everything from beginning to end.
Truly 4* experience!

11 June 2026
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Reply from Voyage Prive

Hello Gisela,

We’re really pleased to know everything felt seamless and up to the standard you were hoping for. It’s great to hear you could simply relax and enjoy your stay while everything was taken care of. We’d be happy to help you plan your next getaway!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Brilliant from start to finish.

We recently returned from a holiday in Italy, booked through Voyage Privé. Our trip included flights, transfers, ferries, boat and coach trips, all of which were incredibly well organized and provided excellent value for money. We had great communication throughout the entire process, both in the UK and Italy. We spoke to other travelers who have used Voyage Privé multiple times in the past, and they all had nothing but positive experiences.

I can’t imagine booking with anyone else in the future.

5 June 2026
Unprompted review
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Reply from Voyage Prive

Hello Paul,

We’re delighted to hear your trip ran so smoothly and that you felt well supported throughout your journey. It means a lot to know you would consider travelling with us again, and we look forward to helping you plan your next experience.

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

The recommended hotel was fantastic

The recommended hotel was fantastic, and communication with Voyage Privé was excellent—always attentive without being intrusive. A wonderful experience. We will definitely book again!

3 June 2026
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Reply from Voyage Prive

Hello Carmina,

Thank you for taking the time to share your feedback. We’re really pleased to know your experience was a positive one and that everything met your expectations. We look forward to assisting you again on your next trip.

Best regards,
Carl and the Voyage Privé Team

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