Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
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Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more
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My “go to” travel store. I have been a Voyage Prive customer since 2018 and have found it difficult to book with other travel agencies since. I love the 5 star experiences with all of thei... See more
Company replied
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
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Booked with Voyage Prive previously and always found them to offer great holidays at equally good prices.
Booked for Palma and received the documentation almost immediately but realised the names on the booking were incorrectly written. It was costly to rectify and was told that’s how I had submitted the information therefore had little choice other than to pay the increase as it would be costly also to cancel the booking. This did put a bit of a dampener on the holiday.
Hotel was close to the airport however we thought we had booked transfers as that’s what we always do , only to find at 1am we had not transfer and couldn’t get hold of anyone even though we had a 24hr contact on our booking .
Once arrived , hotel was great and directly opposite a fantastic beach so perfect location.
Staff in the hotel couldn’t have been more helpful, really pleasant , efficient and friendly.
The downside was the food. Food in the restaurant was cold in the evening, little choice and lacked certain elements. Complained and waited for the Hotel to contact Voyage Prive to approve removal of the Half Board to enable us to dine out .
After 2/3,days of waiting we gave up and continued to eat in the hotel which continued to be lukewarm at best but choice did improve if only slightly .
Would def recommend the hotel but would not book the Half Board and would even go out for breakfast too.

Reply from Voyage Prive
Had a great hotel it was a fantastic hotel and location it was a hotel in a good location

Reply from Voyage Prive
Do not book with this company - THEY FALSELY ADVERTISE. I signed up for a weekend. There was a data breach in which they gave my details to a third party who tried to scam me for money. They did not even apologise for this.
Secondly, it was advertised as a city break in Barcelona. The hotel is 3 hour away from Barcelona and they will not do anything about this - false advertising as they were recommending dinner options and walking tours in Barcelona.

Reply from Voyage Prive
Great customer service from start to finish !
Booking process on telephone amazingly helpful
Twin centre holiday booked , seamless and efficient , transfers included all good . Fab holiday !

Reply from Voyage Prive
Booking was straight-forward. Advance information was quite comprehensive but as each new piece of information was added it was within information already sent rather than as a separate document, which would have been much clearer.
The holiday was billed as 2 nights in Syracuse area and 3 nights in Palermo area but the first 2 nights were in a hotel 86km away from Syracuse!!!!
The hotels were large but of good quality.

Reply from Voyage Prive

Reply from Voyage Prive
Good comunication, all the requests were solved in such a short time, good value for the money. I recommend them.

Reply from Voyage Prive
Chateau Rihanfa, Anglesey -
Room we were given (Kate's) was very hot as we were in the middle of the heat wave. We had stayed in this room previously but it was in September so the heat was not a problem. WE asked to be moved the following morning to a cooler room, which was much more pleasant to sleep in. Parts of the Chateau is now needing some refurbishment, but I believe they have just been taken over so perhaps this will happen. All in all a pleasant stay with very helpful staff.

Reply from Voyage Prive
I found the site easy to use and to book. My only downside was the rep explained that most of the trips were in either French or Spanish also so were her texts. Any contact with the main office was in English and no problem. I would certainly recommend Voyager Prive and have booked with them for our next holiday.

Reply from Voyage Prive
My 3rd time booking with Voyage Prive and each time they have exceeded my expectations. Great customer service and communication pre travel. Amazing logistics and organisation whilst away and good value for money with the holidays booked. Highly recommended

Reply from Voyage Prive

Reply from Voyage Prive
Easy to use, great experiences at our locations so far.
Been really impressed.

Reply from Voyage Prive
Booking , information and contact with voyage prive was all easy and clear. When we did have to contact them, they answered promptly and made us feel at ease with all of the details of our booking.

Reply from Voyage Prive
Good value for money. Seamless process and booking, good communication and paperwork.

Reply from Voyage Prive
Nice and straightforward. Buy accom with or without flughts. Simple documentation. Emergency numbers. The accommodation has always come up to or even exceeded expectations at a great price. Go for it!
Only slight reservation is that there are often a few unexpected extras before the final payment.

Reply from Voyage Prive
It is a wonderful location with a very serviceoriented staff. We disliked that last transportation from Venice was moved from 22.30 to 9.00 and we felt that tha Hotel wasn’t ready to receive guest. As an example the lobby

Reply from Voyage Prive
Fabulous hotel in the best location, as advertised, at a very competitive rate. We particular loved the views of the Bay of Kotor, the spacious room, wonderful breakfast, impeccable and friendly service, exceptional spa and glorious pool and sun loungers. Would happily go back tomorrow.

Reply from Voyage Prive
Well organised and hustle free trips and transfers. Nicely located hotel but not of Voyage Prive’s usual high standard: dated rooms, average food and additional charges for coffees and water.
Gulf of Naples stunning and trips nicely covered most of them. Capri was a particular gem and the Narodni spa a pleasant surprise, although too short for a truly relaxing experience. A nice mixture of activities and relaxing time.

Reply from Voyage Prive
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