Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
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If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.
My “go to” travel store. I have been a Voyage Prive customer since 2018 and have found it difficult to book with other travel agencies since. I love the 5 star experiences with all of thei... See more
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Company details
Information provided by various external sources
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
Written by the company
Contact info
France
- www.voyage-prive.com
4.4
Excellent
82K reviews
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Everything was well organised and…
Everything was well organised and detailed plan was given in timely manner.
11 July 2026
Reply from Voyage Prive
Hello Seema,
Thank you for your kind feedback. We're pleased to know everything went smoothly and that our service helped make your experience enjoyable. We hope to welcome you again soon!
Best regards,
Carl and the Voyage Privé Team
First time booking with Voyage Privé…
First time booking with Voyage Privé and it won’t be the last. I admit I was a bit nervous as I’d seen mixed reviews. From booking our holiday to departure everything went as planned. The documents and communication with me was excellent, everything offered was fulfilled. The hotel itself was outstanding the slight downside was the location but the only time this mattered was in the evening for meals as we weren’t a fan of the hotels dinner selection. Amazing holiday.
4 July 2026
Reply from Voyage Prive
Hello,
Thank you for sharing your experience with us! We're delighted to hear you had such a wonderful stay and that our team could support you throughout your journey. We look forward to helping you create more amazing memories in the future.
Best regards,
Carl and the Voyage Privé Team
I've followed Voyage Prive for years…
I've followed Voyage Prive for a few years but never been in a position to take an offer, until recently. I found the comms helpful, friendly, and very efficient when I had questions about the offer and when purchasing. We enjoyed a great night in London at a very expensive hotel at a fraction of the price, so thank you Voyage Prive... hopefully I'll be able to take advantage of another deal soon!
17 June 2026
Reply from Voyage Prive
Hello Sarah,
Thank you for choosing us for your first booking! We're delighted everything went smoothly, and we hope it's the first of many memorable trips with us.
Best regards,
Carl and the Voyage Privé Team
The company are very easy to deal with…
The company are very easy to deal with and always respond quickly to queries.
Hotel we stayed in was excellent.
10 July 2026
Reply from Voyage Prive
Hello Anne,
Thank you for your lovely feedback. We're so pleased we could help and really appreciate you taking the time to share your experience. We hope to welcome you again soon!
Best regards,
Carl and the Voyage Privé Team
Appalling customer care
Booked a trip with my daughter to Uzbekistan. Paid in full. Packed our bags, ready to go. Checked in with the airline on line. 14 hours prior to the flight taking off I got an email saying VP had cancelled the holiday due to their Uzbekistan partner letting them down. Offered 100% refund or 110% compensation. No alternative holiday offered, no apology, no explanation, no compensation, just a pushy email requiring me to accept the refund, which would be credited to my account within 14 days! Multiple unhelpful and rude phone conversations with their “customer care” department yielded nothing. Not their fault they maintained as their partner let them down. I confirmed my contract was with them and not their partner, my daughter had lost her only holiday of the year and given the escalation in travel costs due to the Iran war, we now could not afford an equivalent holiday at such short notice. I told VP that I was raising a complaint with ABTA. At this point they acknowledged that they did owe us compensation of a mere £100 each, on a holiday which cost £2400. Shocking customer care, no apology. Avoid booking with this company. It will mess you around and doesn’t give a damn. You never get to speak to the same person in customer care, you get a generic email address, there is no way to escalate the issue or speak to a manager. Spend your money elsewhere.
1 June 2026
Unprompted review
Reply from Voyage Prive
Hello Jane,
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by the cancellation of your Uzbekistan trip, especially so close to departure. We understand how upsetting this must have been after preparing for your holiday with your daughter.
The cancellation was due to circumstances beyond our control, and while we understand how disappointing this was, unpredictable supplier behaviour can, on rare occasions, occur. Our teams followed the applicable process and worked to provide the refund and compensation available in line with the terms of the booking, and we sincerely regret that this experience fell short of expectations. We have also taken note of your comments regarding communication and will continue to review how we support customers during future disruptions of this nature.
Best regards,
Carl and the Voyage Privé Team
Great accommodation offer & support
Great accommodation offer & great information/organisation/ support from VP. Have used them before & will do so again.
7 July 2026
Reply from Voyage Prive
Hello Chris,
Thank you for choosing us again! It means a lot to have your continued support, and we look forward to helping you plan many more memorable escapes.
Best regards,
Carl and the Voyage Privé Team ✈️
Great holiday company to travel with trusted
Been o. Quite a few trips with Voyage and not been disappointed tbh
I love the little extras they give you with free 30 min massage in hotel, was bit disappointed when we found they only did the one person per couple it would have been really nice if we both shared that experience
Overall will keep booking with voyage Privé
3 July 2026
Reply from Voyage Prive
Hello Ann,
Thank you for your continued support! We really appreciate your feedback about the spa experience and will be sure to share it with the team. We can't wait to welcome you on your next getaway!
Best regards,
Carl and the Voyage Privé Team
Booking with Voyage Prive was stress…
Booking with Voyage Prive was stress free.
The hotel staff were excellent, they even arranged transfer from the airport
3 July 2026
Reply from Voyage Prive
Hello Kieran,
Thank you for your lovely feedback! We’re delighted to hear that everything went smoothly and that you felt well looked after throughout your stay. We hope to assist you with another memorable getaway in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Reply from Voyage Prive
Hello,
Thank you for your kind feedback! We’re delighted to hear you had such an enjoyable stay and that the experience lived up to your expectations. We hope to have the pleasure of helping you plan another wonderful escape soon.
Best regards,
Carl and the Voyage Privé Team ✈️
Great service easy booking.
10 July 2026
Reply from Voyage Prive
Hello Sonia,
Thank you for your lovely feedback! We’re delighted to hear that your experience was smooth from the start. We look forward to helping you plan your next getaway.
Best regards,
Carl and the Voyage Privé Team ✈️
Tiny Rooms
I have booked with Voyage Privee numerous times & found the holidays great.
However, this time we booked Athena Pallace Village , in Halkidiki.
I am already aware that 5star in Greece - is not 5star ( it’s 4) - so I expected the hotel to be nice - but not luxurious.
The hotel is all good - but the BIG problem with this hotel - is that it sells its rooms as Junior Suites. However, we were put into a small standard room - with tiny bathroom ( my legs nudged the shower whilst on the loo ) . It also promises garden views - our view was of the service entrance - the tree apparently classes it as a garden.
This hotel is miss selling purposely, if you are looking for a nice room - with a pretty view - do not book this hotel .
The plus side is- the staff are delightful. The buffet is delicious.
Sadly - the restaurant view looks out onto a car park - so again - don’t book this hotel for its views.
I no longer trust Voyage Privee & will not book again with them.
8 July 2026
Unprompted review
Reply from Voyage Prive
Hello Rachel,
Thank you for taking the time to share your feedback. We’re sorry to hear that the accommodation did not meet your expectations on this occasion. We understand how important it is for the room type and views to match what was anticipated, and we appreciate you bringing these concerns to our attention. We will continue to review feedback with our partners to help ensure our customers have the best possible experience.
We’re pleased to hear that you enjoyed the welcome from the team and the dining experience, and we hope to have the opportunity to restore your confidence in us in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
We have just returned from a 12 night…
We have just returned from a 12 night holiday to Japan. The service provided by Voyage Privé was exceptional from start to finish. I would highly recommend their services and I will continue to book through them in the future. Thank you Voyage Privé for a wonderful holiday!!!
8 July 2026
Unprompted review
Reply from Voyage Prive
Hello Lisa,
Thank you for your kind words! We’re thrilled to hear that your time in Japan was such a special experience. It’s a pleasure to know we could be part of your journey, and we look forward to helping you discover more incredible destinations in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Reply from Voyage Prive
Hello Dave,
Thank you for your lovely feedback! We’re delighted to hear you enjoyed your stay and that everything went smoothly with your booking. We hope to have the pleasure of helping you plan another wonderful holiday soon.
Best regards,
Carl and the Voyage Privé Team ✈️
Handling the journey with…
Handling the journey with professionnalism and efficiency.
Communication & documents are user friendly.
Help desk is helpful & proficient.
27 June 2026
Reply from Voyage Prive
Hello Michael,
Thank you for your positive feedback! We’re delighted to hear that you found the process clear and efficient, and that our team was able to support you throughout your journey. We look forward to assisting you with your future travels.
Best regards,
Carl and the Voyage Privé Team ✈️
Last minute booking
Last minute booking. So easy to book. Great details of accommodation and flights. The whole experience from booking, paying and travelling was perfect.
29 June 2026
Reply from Voyage Prive
Hello Pat,
Thank you for your kind feedback! We’re delighted to hear that your booking journey was smooth and straightforward. It’s great to know that everything came together so well, and we hope to help you plan another fantastic getaway soon.
Best regards,
Carl and the Voyage Privé Team ✈️
Venice Lido Trip
From start to finish, everything went perfectly!
Voyage Prive are my go to Holiday Brochure and offer very good deal in great hotels .
5 July 2026
Reply from Voyage Prive
Hello Karen,
Thank you for your lovely feedback! We’re delighted to hear that your Venice Lido getaway was such a success. It’s wonderful to know you continue to choose us for your travels, and we look forward to helping you discover more memorable destinations in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Easy booking but NO support once we had…
Easy booking but NO support once we had arrived and had the worst holiday experience. Even escalated to the founder and got a standard customer response and provided no refund even though we had to check out of our 7 day all inclusive suite on the 2nd day.
14 June 2026
Unprompted review
Reply from Voyage Prive
Hello Ian,
Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations.
Our Customer Service team responded promptly during your trip and made every effort to assist and resolve the concerns raised. We understand your decision to leave the property early; however, we were not provided with any supporting evidence during the stay to help us investigate the issues reported.
We remain committed to supporting our customers and ensuring concerns are handled as effectively as possible.
Best regards,
Carl and the Voyage Privé Team ✈️
Impeccable service
Impeccable service. Stunning hotel, transfers top class and another fantastic holiday via Voyage Prive.
1 July 2026
Reply from Voyage Prive
Hello Paul,
Thank you for your kind words! We're so pleased everything came together to make your holiday so enjoyable. We look forward to helping you create more unforgettable escapes in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Everything about our trip to Malta was…
Everything about our trip to Malta was first class.
27 June 2026
Reply from Voyage Prive
Hello Doreen,
Thank you for your wonderful feedback. We're delighted to hear you had such a fantastic time in Malta. We hope to help you plan another memorable getaway soon!
Best regards,
Carl and the Voyage Privé Team ✈️
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