Voyage Prive Reviews 

81,881
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more

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Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

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Rated 5 out of 5 stars

I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more

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Rated 4 out of 5 stars

Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.4

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(81,881)

14,011 reviews in the last 12 months

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Rated 1 out of 5 stars

Easy booking but NO support once we had…

Easy booking but NO support once we had arrived and had the worst holiday experience. Even escalated to the founder and got a standard customer response and provided no refund even though we had to check out of our 7 day all inclusive suite on the 2nd day.

14 June 2026
Unprompted review
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Reply from Voyage Prive

Hello Ian,

Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations.

Our Customer Service team responded promptly during your trip and made every effort to assist and resolve the concerns raised. We understand your decision to leave the property early; however, we were not provided with any supporting evidence during the stay to help us investigate the issues reported.

We remain committed to supporting our customers and ensuring concerns are handled as effectively as possible.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Impeccable service

Impeccable service. Stunning hotel, transfers top class and another fantastic holiday via Voyage Prive.

1 July 2026
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Reply from Voyage Prive

Hello Paul,

Thank you for your kind words! We're so pleased everything came together to make your holiday so enjoyable. We look forward to helping you create more unforgettable escapes in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Everything about our trip to Malta was…

Everything about our trip to Malta was first class.

27 June 2026
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Reply from Voyage Prive

Hello Doreen,

Thank you for your wonderful feedback. We're delighted to hear you had such a fantastic time in Malta. We hope to help you plan another memorable getaway soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

This was my first booking with Voyage…

This was my first booking with Voyage Prive. I was very pleased with the whole process. Easy to book. Great prices.
Kep informed via email at each stage if the booking. Had all the information we needed. Easy to understand.
Met the transfer rep easily. The transfer did take 3 hours because if traffic but exhausting at the end of our long day travelling and not made easier by the fact we weren't allowed any food or drink on the bus.
The hotel was lovely with excellent food choices. One of the best I've experienced.
Really enjoyed the aqua aerobics and lots of other activities on offer.
The evening entertainment was good too although mainly geared towards the Spanish.
The location was good for shops and the beach.

22 June 2026
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Reply from Voyage Prive

Hello Julie,

Thank you for sharing such detailed feedback! We’re delighted to hear that your first experience with us was a positive one and that you enjoyed your holiday. We hope to have the pleasure of helping you plan another great getaway in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great holiday deals very easy to book…

Great holiday deals very easy to book and easy payment options and if booking with flights usually they give you personal transfers

4 July 2026
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Reply from Voyage Prive

Hello Susan,

Thank you for your lovely feedback. We’re delighted to hear that your experience with us has been smooth and enjoyable. We look forward to helping you plan your next getaway and making your travel experience just as memorable!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

I have been using your site for many…

I have been using your site for many years and mostly been fully satisfied without having any major problem.

27 June 2026
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Reply from Voyage Prive

Hello Ali,

Thank you for your continued trust and kind feedback. We’re delighted to have been part of your travel experiences over the years and truly appreciate your loyalty. We look forward to helping you plan many more memorable getaways in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

We had the most fabulous trip

Everything from booking the trip to returning home was excellent. Flights with Etihad and Peach were also excellent. We had the most amazing time in Japan and South Korea/Republic of Korea. Any excursions that were included as part of our trip were well thought out and great. All our hotels were very good too and well located. The pre-trip info was so informative and really helped make going through customs/immigration really easy in both Japan and when we arrived in Seoul. Info relating to the transport apps to download and use on the metro in both countries was also very useful.
We were so impressed with Voyage Privé that we have booked our next trip with them already.

30 June 2026
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Reply from Voyage Prive

Hello,

Thank you for sharing such a wonderful review. We’re thrilled to hear that your journey through Japan and South Korea was such a memorable one and that every part of your experience helped you make the most of your adventure. We’re delighted to welcome you back for your next getaway and can’t wait to help you create more unforgettable memories!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Voyage Prive give a wide choice of good…

Voyage Prive give a wide choice of good to excellent quality hotels and villas at good prices and with great service.

4 July 2026
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Reply from Voyage Prive

Hello Paul,

Thank you for your wonderful feedback. We’re delighted to hear that you’ve enjoyed the variety of stays available through us. We look forward to helping you find your next memorable getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy booking with Voyage Prive

Easy booking.
Great hotel in great location with friendly staff and good facilties.

2 July 2026
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Reply from Voyage Prive

Hello Wendy,

Thank you for your kind feedback. We’re delighted to hear that your stay was enjoyable and that you had a great experience with your chosen hotel. We hope to help you plan another wonderful getaway soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great service

Great service as always and a very quick response to our question

3 July 2026
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Reply from Voyage Prive

Hello Dave,

Thank you for your lovely feedback. We’re delighted to hear that our team was able to assist you promptly and provide the support you needed. We look forward to helping you with your future travels!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Well organised trip

Well organised trip. Good quality hotel.

26 June 2026
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Reply from Voyage Prive

Hello Melvyn,

Thank you for your kind feedback. We’re delighted to hear that your trip was a great experience and that you enjoyed your stay. We hope to welcome you again soon for another memorable getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

an hotel in Venice

Booked an hotel in Venice. Was very centrally located and a very good price. Would definitely book future trips with Voyage Prive

4 June 2026
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Reply from Voyage Prive

Hello Simone,

Thank you for your lovely feedback. We’re delighted to hear that your stay in Venice was a success and that you enjoyed your experience with us. We look forward to helping you discover more beautiful destinations on your future travels!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great holiday experience e

Great holiday at a great hotel Voyage Prive were a great help when I needed some changes to the booking

24 June 2026
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Reply from Voyage Prive

Hello Lynne,

Thank you for sharing your feedback. We’re delighted to hear that you had a wonderful holiday and that our team was able to support you when needed. We hope to assist you again with your future travel plans!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy website to use and good post…

Easy website to use and good post booking communication

2 July 2026
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Reply from Voyage Prive

Hello,

Thank you for your kind feedback. We’re delighted to hear that your experience with us was smooth and enjoyable. We look forward to helping you plan your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Our stay exceeded the expectation

Our stay exceeded the expectation. Using Voyage Prive allowed us to enjoy our holiday without spending a fortune.

25 June 2026
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Reply from Voyage Prive

Hello Milina,

Thank you for your lovely feedback. We’re delighted to hear that your holiday was such a memorable experience and that we could help make it possible. We hope to welcome you again soon for another wonderful escape!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars
Voyage Prive logo

Reply from Voyage Prive

Hello John,

Thank you for your feedback! We’re pleased to hear that you had an enjoyable experience and hope to have the pleasure of helping you plan another great getaway soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

We strongly warn against this tour…

We strongly warn against this tour operator! We don't usually post negative reviews, but in this case, we're making an exception. We booked a hotel room through Voyage Privé. This hotel is a new opening. A week before our trip, I asked whether the hotel was open and whether all facilities were available. This was confirmed to me in writing. This was extremely important to us; otherwise, we would have changed our reservation. The spa and fitness area, in particular, was of paramount importance to us. When we arrived at the hotel, not only were these areas completely closed and not scheduled to open for another two months, but a large portion of the advertised restaurants were also unavailable. Furthermore, construction work was still underway all over the hotel. As a result, we had to endure enormous noise pollution every single day, both in our room and by the pool. We’re not getting any compensation! We’re now taking legal action. Other couples we met at the hotel are facing the same issues. So stay away from this untrustworthy provider!

27 June 2026
Unprompted review
Voyage Prive logo

Reply from Voyage Prive

Hello Stefan,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and regret that the proposed resolution was not considered satisfactory.

Following our review of your case, a refund was offered, although we understand that this did not fully address your concerns. If you remain dissatisfied with the outcome, you may have the option to refer your complaint to an independent dispute resolution service for further review. Our team remains available should you require any further assistance.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Best time in Mykonos

Everything went smooth and stress free from the reservation, updates, till our trip in May to Mykonos.
The hotel was exactly like in the pictutes, even exceeded our expectations.
Overall i highly recomend booking through Voyage Prive, they are simply the best.

30 June 2026
Voyage Prive logo

Reply from Voyage Prive

Hello Izabella,

Thank you for your wonderful feedback. We’re thrilled to hear that your stay in Mykonos was such a memorable experience. It’s fantastic to know that everything came together perfectly, and we hope to help you plan another unforgettable escape very soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent value and timely…

Excellent value and timely notifications.

29 June 2026
Voyage Prive logo

Reply from Voyage Prive

Hello Jayne,

Thank you for your kind feedback. We’re delighted to hear that your experience met your expectations. We hope to assist you again soon with your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

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