Voyage Prive Reviews 

From the beginning of the booking the process was seamless. The price and the quality of the hotel could not be faulted and everything in the right up was correct and didn’t disappoint. With highly recommend this company.

Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile, it's actually an expensive, private pool off-limit to voyage - privé Travellers. That should be illegal, am curious to see if it will be determined as such.

BIG PROBLEM AND WASTING TIME WHEN I HAD TO PIACH UP MY CAR ...WW WAITED AT LEAST 1 HOUR AND HALF IN ORDER TO GET THE CAR. ONLY ONE EMPLOYER FOR 7 PEOPLE WAITING. WE ALREADY BOOKED VIA "VENTES PRIVéES" THE CAR.

Superb hotel, great location and a lovely city.
Slow pace of life made it such an enjoyable break

Awful customer service, errors with booking throughout, everything done as cheaply as possible including an ‘included’ excursion for wine tasting booked a 2 hour drive away from accommodation so we could not possibly go, Rude responses when you do eventually speak to someone, would never ever use this company again.

From
Booking to stay the service was excellent. The customer service team were super helpful when booking- both online and on the phone. All documents were received in a timely manner and emergency contact details given for the duration of our stay.

I’ve travelled with Voyage Privé 4 times now and have had superb holidays every time. The hotels / holidays are always excellent, and Voyage Privé have always been a pleasure to deal with.
Straightforward booking process & the App is good too.

If I could give Voyage Prive 6 stars then I would without hesitation!
I have been on 6 holidays with them in the last 18 months - fabulous every time.
Definitely great value for money - they include little extras within their packages which add to the value without scrimping on their quality. I have travelled on various trips - city breaks (Prague & Berlin) cruises - Adriatic, small boat cruise and Danube river cruise and visited Djerba& Mauritius so far this year! All very different but definitely made that bit better due to booking with Voyage Prive!

Very easy to book answered my queries. Everything flowed well, from the flight , transfers and the hotel was lovely

I had an absolutely wonderful experience booking my Jewels of the Gulf of Naples tour through Voyage Privé. From the moment I booked until the end of the trip, everything was exceptionally well organised.
The assistance provided throughout the holiday was outstanding. The team was always friendly, professional, and ready to help whenever needed, making the whole experience completely stress-free. Every transfer, excursion, and arrangement ran smoothly, allowing us to relax and enjoy every moment.
The itinerary was fantastic, with the perfect balance of sightseeing and free time. Visiting the beautiful islands and the stunning Gulf of Naples was an unforgettable experience, and every detail was carefully planned.
I am extremely satisfied with the quality of the service and the excellent organisation. It exceeded my expectations in every way.
I would highly recommend Voyage Privé to anyone looking for a well-organised, high-quality holiday with excellent customer care. I will definitely book with Voyage Privé again in the future.
Thank you for making this such a memorable and enjoyable trip!

Beautiful hotel amazing place, fantastic transfers, everything is arranged and seamless

I have always found it very easy to book hotels and holiday packages through Voyage Privé. They offer excellent discounts on some of the very expensive hotels around the world which I would not normally be able to afford.

While the holidays are usually good, there is never any help if there's an issue

Booking was super easy
I have been on many holidays with
Voyage Privé and never had any issues or problems.

Easy to make booking
Good value hotel
Description accurate
Easy check in
Room as described

Hotel as described in package with a goodcentral location. Good central location. 10kg carry on luggage useful. Communication regarding transport to hotel from airport was prompt. I would recommend Voyage Prive.

The company were great. We missed our flight and had to book another. With changes of landing times they arranged transport to collect us and take us to a hotel we had to stay in on the first night as we would of landed too late to get the ferry boat. They arranged pickup the next day and the ferry tickets.
Hotel was lovely and food amazing
Staff wete very friendly & helpful
My 2 friends and I was very impressed with the holiday. Will certainly use the company again

The customer service link on wattsap was excellent. Sorting our travel disruption experience with professional ease.

​UPDATE FOLLOWING RESPONSE: Thank you for publicly admitting that you sold my family this holiday using "AI-generated images."
​Under UK Consumer Law, you cannot sell premium '5-star' packages using computer-generated fabrications of rooms that do not exist, and then claim 'promotional imagery doesn't form part of a contract' when the real hotel turns out to be a cheap, unfinished disappointment.
​This public admission that you used fake, AI imagery to secure my booking has been screenshotted and submitted directly to ABTA and my bank's investigation team as written proof of your severe misrepresentation.

Do not trust a single photo on Voyage Privé’s website. They are actively engaging in the most deceptive "bait-and-switch" marketing I have ever encountered.
​I booked what was advertised as a premium, luxury 5-star resort with an upgraded Sea View room. Because I am traveling with an infant, I booked it to ensure we had the safety, hygiene, and space a baby absolutely requires.
​It was a total lie.
​The hotel was not even open when they took my money. Now that it is open, verified reviews and photos from devastated guests have exposed the shocking truth:

​The pictures are fake: The room photos are heavily manipulated, AI-generated fabrications. The actual rooms look nothing like advertised, featuring cheap finishes and broken fixtures.

​The 5-star rating is a lie: Independent travel registries and guest reviews prove this is a 3-star hotel at best.

​It is an active construction zone: The resort was opened far too early. Facilities are closed, and guests are walking through an unfinished building site.
​Forcing a family with a baby into an unfinished, misrepresented star property is not just shocking—it is a genuine safety risk.

​When I confronted Voyage Privé with this undeniable proof, their customer service was utterly disgraceful. After days of trying to resolve this reasonably, they have issued a formal final refusal. They have flat-out refused to refund me, refused to relocate my family to an actual 5-star hotel, and essentially told us to cancel & pay the cancellation fees. They even tried to claim their promotional images "don't form part of the contract" to dodge consumer laws.
​Because they have given a final refusal, I have been forced to escalate this. I have now logged a formal dispute with ABTA and my bank has launched a chargeback fraud investigation to claw back my money.

​Voyage Privé are selling cheap, unfinished resorts under the guise of luxury packages, and their customer service shuts the door on you when they get caught. Save your money, protect your family, and book elsewhere. This company is a complete disgrace.

This is the second time I have had awful experience with them. I tried to give them another chance but its really not worth it as they have scammed me twice now.