Voyage Prive Reviews 

81,874
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more

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Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

Company replied

Rated 5 out of 5 stars

I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more

Company replied

Rated 4 out of 5 stars

Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.4

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(81,874)

13,971 reviews in the last 12 months

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Rated 5 out of 5 stars

My “go to” travel agency

My “go to” travel store.

I have been a Voyage Prive customer since 2018 and have found it difficult to book with other travel agencies since.

I love the 5 star experiences with all of their deals. The destination options are amazing too.

I love the customer support service offered by Voyage Prive.

I cannot bring myself to using any other travel agents since using Voyage Prive as I know that my travel plans is in safe hands.

8 November 2025
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Reply from Voyage Prive

Hello Melanie,

Thank you for your continued trust over the years. We are delighted to be your preferred travel partner and appreciate your confidence in our services. We look forward to assisting you with many more memorable journeys in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great communication to great Hotels

We have used Voyage Privé twice now.
Probably the best tour operator that we have used.
From great communication to great Hotels and tours.
We will be back for more.

30 July 2026
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Reply from Voyage Prive

Hello Andrew,

Thank you for choosing us again! We're so pleased you've enjoyed your experiences with us, and we can't wait to help you plan your next getaway.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Very smooth and pleasant booking

Very smooth and pleasant booking, all details provided in accurate, timely manner. Definitely would recommend and book again.

19 July 2026
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Reply from Voyage Prive

Hello,

Thank you for your kind recommendation! We're delighted that everything went seamlessly for you and that you felt well informed throughout. We truly appreciate your support and look forward to welcoming you again on your next trip.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Glad we used this company

Glad we used this company. We chose a tour of the Andalusian region of Spain. The hotels selected ticked all boxes. The tour suggestions were spot on. Will definitely be using again.

23 July 2026
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Reply from Voyage Prive

Hello Jane,

Thank you for sharing your experience . We’re delighted to hear that your journey through Andalusia was a memorable one. We truly appreciate your kind words and look forward to helping you discover your next destination!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Confidence in the company providing…

Confidence in the company providing memorable and very enjoyable holidays

25 July 2026
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Reply from Voyage Prive

Hello Peter,

Thank you for your kind feedback! We’re delighted to know you feel confident choosing us for your travels. We truly appreciate your support and look forward to helping create many more special memories in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 3 out of 5 stars

Lovely hotel

Lovely hotel, great price. Misleading offer. Implication (verified as misleading in a chat with one of your staff) was that transfers to hotel from airport were included. They were not. Do check fine details!

24 July 2026
Rated 5 out of 5 stars

From the initial booking process to the…

From the initial booking process to the customer care during the weekend break, Voyage Prive delivered very well.

17 July 2026
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Reply from Voyage Prive

Hello David,

Thank you for sharing your feedback! We’re delighted to hear that your experience was a positive one from start to finish. We truly appreciate your kind words and hope to be part of your future travels again soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Absolutely easy and best deals

Absolutely easy and best deals, so easy and so professional.

23 July 2026
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Reply from Voyage Prive

Hello,

Thank you for your lovely feedback! We’re thrilled to hear you had such a positive experience and appreciate you taking the time to share your thoughts. We look forward to helping you create more memorable getaways in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

July Maldives holiday

It’s all very simple , no hidden extras , you pay the price your quoted ….. just watch out for the airlines baggage costs … they change daily !!!

16 July 2026
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Reply from Voyage Prive

Hello,

Thank you for taking the time to share your feedback. We’re delighted to hear you had a positive experience and truly appreciate your kind words. We hope to welcome you on another memorable journey in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Price and quality

Price and quality

22 July 2026
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Reply from Voyage Prive

Hello,

Thank you for your feedback! We’re delighted to hear that you were pleased with your experience and appreciate you taking the time to share your thoughts. We look forward to helping you plan your next getaway.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 4 out of 5 stars

Very enjoyable holiday with Voyage…

Very enjoyable holiday with Voyage Privé and would use them again. Easy booking, which was a great offer with plenty of time to pay if needed. The flights and transfers were very good and all on time. The location was a long way from the airport (2.5hours going) and was a taxi ride from the nearest town but the hotel complex had everything. It was only to go gift shopping we needed to get a taxi but did had a couple of local restaurants within walking distance of the hotel.

10 July 2026
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Reply from Voyage Prive

Hello Andy,

Thank you for sharing your experience! We’re delighted to hear that you had such an enjoyable stay and that everything came together smoothly for your trip. We truly appreciate your kind words and look forward to helping you plan another wonderful getaway in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

I’ve booked with this company four…

I’ve booked with this company four times in the past, which makes this experience even more disappointing. Based on how this has been handled, I would strongly advise others not to book with them.

The level of customer service has been extremely poor. They were unhelpful, dismissive, and showed no willingness to resolve a straightforward issue. When I requested airport transfers, I was told: “As your departure is now only a few days away, we would unfortunately be unable to guarantee arranging airport transfers through our service within the remaining timeframe.”

However, when I checked their own system, I was still able to book deals that included transfers without any issue. This contradiction makes their response feel inaccurate and unreliable.

Overall, the lack of support, inconsistent information, and unwillingness to assist has completely undermined my trust in this company. After multiple bookings with them, this will be my last.

I would strongly recommend booking elsewhere — companies like Expedia are far more reliable and actually provide proper customer support.

24 July 2026
Unprompted review
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Reply from Voyage Prive

Hello Sarah,

Thank you for taking the time to share your feedback. We’re sorry to hear that this experience has left you feeling disappointed, especially after having travelled with us previously.

After reviewing your booking, we can confirm that the package selected included car hire rather than airport transfers. Given the short time before your departure, our team explored the available options and offered compensation for the car hire as a gesture of goodwill.

We’re sorry that this solution did not meet your expectations. We appreciate your previous trust and hope to have the opportunity to provide you with a smoother experience in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

False advertisement

False advertisement. Went to my hotel which the ad showed id get sea view and private pool. When we turned up, there was only a farm view. No pool. They offered a £80 refund knowing they could offer more but they took advantage. I paid over £1300 for this trip. Disappointing. Book elsewhere

24 July 2026
Unprompted review
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Reply from Voyage Prive

Hello Yusuf,

We’re sorry to hear that your experience did not match your expectations. We appreciate you bringing your comments to our attention and hope to have the opportunity to provide a more enjoyable experience in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent trip

Excellent trip. Lovely hotel great flights and the added excursions helped to create a fun packed adventure. Great base for exploring the city
Good service from the start to finish

20 July 2026
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Reply from Voyage Prive

Hello Christiane,

Thank you for sharing your experience! We’re delighted to hear that your getaway was so enjoyable from beginning to end. It’s wonderful to know you made the most of your time away, and we hope to welcome you on another memorable journey soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Properly curated experience

I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and perfectly executed. There was real in country experience and expertise.

19 July 2026
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Reply from Voyage Prive

Hello Christopher,

Thank you for your continued trust and for sharing your experience! We’re delighted to know your recent getaway was such a success and we look forward to being part of your future adventures.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Will definitely use Voyage Prive again.👍

Brilliant website, good choice of hotels. Organised and easy to navigate website, bookings and stay. Good comms throughout.

5 May 2026
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Reply from Voyage Prive

Hello Leigh,

Thank you for choosing us! We’re so pleased to have been part of your travel plans and truly appreciate your support. We can’t wait to help you create more wonderful memories in the future.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Found them to be very efficient and…

Found them to be very efficient and everything was just as they said it was, including on time transfers and a beautiful hotel.

12 July 2026
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Reply from Voyage Prive

Hello Christopher,

Thank you for your lovely feedback! We’re delighted that your trip went so smoothly and that you enjoyed every part of your experience. We hope to welcome you back on another memorable getaway soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Excellent choices and easy booking…

Excellent choices and easy booking process with immediate confirmation. Hotel details are always accurate and the locations for them perfect -very central . Used voyage prive for rome and both hotels very central and amazing places .

20 July 2026
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Reply from Voyage Prive

Hello Sabeena,

Thank you for your lovely feedback and continued trust in us. We’re delighted that you’ve enjoyed your experiences with our selection of stays, and we truly appreciate your support. We look forward to helping you discover more wonderful destinations in the future.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

The company handled arrangements well…

The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc.
There was one last minute snafu with my airline ticket but Voyage Prive sorted it out.

13 July 2026
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Reply from Voyage Prive

Hello John,

Thank you for sharing your experience with us. We’re pleased to hear that the arrangements made helped you enjoy your journey, and we’re glad our team was able to assist when needed. We appreciate your feedback and hope to have the pleasure of arranging another trip for you in the future.

Kind regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Great prices but you have to decide…

Great prices but you have to decide quickly as only a few rooms left or flights.good communication and support.will definitely use again.

20 July 2026
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Reply from Voyage Prive

Hello Stuart,

Thank you for your lovely feedback. We’re delighted to hear that you had a positive experience with our service and support. We appreciate your kind words and look forward to helping you plan another memorable trip in the future.

Kind regards,
Carl and the Voyage Privé Team

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