I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
559 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had no idea how to explain my issue…
I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!
23 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Kurtis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The team jack Kate and Leah was very…
The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work
23 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Pierre,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I came in to Vodafone Wolverhampton to…
I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff
22 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Marie,
Thanks for the lovely review and fantastic support for Leah and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited the Wolverhampton store and…
We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.
20 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie is an exceptional and amazing…
Katie is an exceptional and amazing staff that professionally attended to me with lots of patience, details and I was able to sign a contract. Happy and delighted to sign the deal. Vodafone network has been great. Thanks Katie
17 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Iyanu,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kye is a brilliant advisor in…
Kye is a brilliant advisor in Wolverhampton branch looked after me and my wife and found us the best deal
And was very clear though the whole interaction i recommend kye
15 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Visited Wolverhampton store on Saturday, was served by Katie who was most helpful with sorting out our Broadband and also an update for my phone quite quickly. Katie was very pleasant and friendly and very helpful.
11 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Mcnally,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kye was very helpful and got me the…
Kye was very helpful and got me the best deal
11 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Saffia,
Thanks for the lovely review and fantastic support for Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Tariq,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today Kye helped me get my SIM card…
Today Kye helped me get my SIM card back very good costumer service
11 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Matteo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have served today by Leah .she do a…
I have served today by Leah .she do a fantastic job I had to store just to get a phone but after talking to Leah I changed my mind n I grab the deal from her and definitely next I will be soon to Vodafone store and grab another deal .
7 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jasvinder,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Carly,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah and Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie provided brilliant customer…
Katie provided brilliant customer service and offered me a number of alternatives to my current plan. Highly recommend visiting the Vodafone wolverhampton store and asking for Katie, or Leah if she's in a good mood.
3 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah was great
I met with Leah... an amazing young lady. She took her time to explain the deals to me which informed my decision. Her pleasant and professionalism should be commended.
Her colleagues, Katie and Jack, all chipped in to make my experience comfortable, profitable and successful.
Thanks to all of you
30 March 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hi Enk,
Thank you so much for your wonderful review and the amazing support you’ve shown for Leah—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Happy with upgrade two new sims aysha…
Happy with upgrade two new sims aysha was extremely helpful explanation of the phone and change over in simple terms so I could understand so pleased with her help so grateful she knows her job really well definitely recommend this lady
29 March 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Leah Vodafone
Leah was amazing in sorting me out a new phone, even after we had a couple of issues with a credit check, great banter and amazing people skills, made the experience a breeze and entertaining.
28 March 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Hristo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kye helped me with my review and I…
Kye helped me with my review and I found him very helpful.
24 March 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Choman,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Joe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.