I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
557 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jas was amazing helped me setting up my…
Jas was amazing helped me setting up my sim
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Janice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cristina n and jas gave me fab service
Cristina n and jas gave me fab service
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kye and Sharon was really amazing…
Kye and Sharon was really amazing helped me from start to finish definitely recommend I’m really happy customer has disabilities. Really happy with the service!
15 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Toni,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I purchased my phone from Katie last…
I purchased my phone from Katie last year and due to professionalism and kind nature I went back and she sorted my roaming package out for me and even transferred me from sky to Vodafone for the Internet. She was fantastic really helpful and knowledgeable. She made me feel comfortable and wasn't judgemental. Fantastic sales . I will be going back and look forward to my faster Internet. The girl deserves promotion. Well done Katie.
14 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Kye
Both Kye and Jas was incredibly helpful throughout the whole process. They were both friendly, professional, and took the time to explain everything clearly. The service was quick, smooth, and stress-free, and we really appreciated the support and patience shown to us. Vodafone has excellent customer service and we felt valued as customers from start to finish. Highly recommend!
14 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Aland,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
kye and jas
kye and jas. great customer service, excellent communication skills, provided the services really well with the cheapest deals. Thanks
14 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Adam,
Thanks for the lovely review and fantastic support for Kye and Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jas has done amazing job and best…
Jas has done amazing job and best customer service in town.
14 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Chebrolu,
Thanks for the lovely review and fantastic support for Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, easy to communicate, Katie was really friendly and helpful
12 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Chirill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack ,was a nice guy,very…
Jack ,was a nice guy,very professional,he solve my problem fast!
10 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Marian,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience with Vida…
It was a great experience with Vida phone I like the workers and they were very helpful with customers.
9 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey PeterChikweo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aysha was amazing 😁
Aysha was amazing 😁
Friendly excellent communication
Helped me get my new phone new upgrade
Really great at her job
Lovely girl
9 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Neena,
Thanks for the lovely review and fantastic support for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jack helped me today thwre was really…
Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite
6 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Sharl,
Thanks for the lovely review and fantastic support for Jack
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l
Thanks again,
Vodafone Social Media Team
They are very gentle and professional
Jack,They are very gentle and professional
2 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic experience…
Absolutely fantastic experience throughout the whole process. Leah was helpful from beginning to the end of the interaction and managed to sort out all the issues that occurred. 10/10 would recommend.
25 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Alex,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an excellent experience with…
I had an excellent experience with Cristina. She was quite helpful and very pleasant.
27 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Adedamola,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina
27 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jason,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Your best customer service advisor in wolvo
We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more
25 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie and Hark were really helpful
Katie and Harj were really helpful, trying to retrieve some photos for me.
24 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Scott,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had no idea how to explain my issue…
I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!
23 April 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Kurtis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.