Vodafone UK - Wolverhampton Reviews 

559
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied

Rated 5 out of 5 stars

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more

Company replied


Company details


Contact info

  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

559 reviews

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5.0

All reviews

(559)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

The best and very friendly

The best and very friendly

21 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexandra

Katie and Cristina were very helpful with us , communication is well rated , I am very grateful with their support.

16 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Alexa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic the service Aaron was…

Fantastic the service Aaron was brilliant explained everything made sure we understood everything all I can say brilliant service

14 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Audrey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was very professional with…

Aaron was very professional with upgrading my contract. Super friendly and helpful. Thank you

13 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lynzi,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sat with kye for a new device he was…

Sat with kye for a new device he was hands down one of the best customer service ive dealt with in my life spoke me through everything properly

11 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Grant,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Leah today at Wolverhampton city…

Met Leah today at Wolverhampton city centre shop. Excellent knowledge of service and perfect demeanor and excellent customer service provided. Answered all the questions and then some. I see a bright future ahead of you Leah. Wish you all the best.

11 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The two amazing staff members ( Narj…

The two amazing staff members ( Narj and Ayshe) were very professional and helpful.

1 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Tobias,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received from Aysha in Vodafone. Thank you

8 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey RanjnacDevi,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was pleasant to talk to

Aysha was pleasant to talk to. She ensured to understand my situation and guided me through the process of resolving them.

7 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chinedu,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a very friendly and…

I was served by a very friendly and pleasant young lady called Katie. I went into the shop with a rough idea of what I wanted but she explained things and wasn’t pushy at all.
I ended up buying a new phone with an iPad included. First class service from Katie.

6 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Richard,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and professional adviser

Leah the adviser was so helpful . I went into the store to upgrade my phone she advised me of what phone to get showed me all the different colours to purchase and ordered the one I wanted. I picked my phone up and she set it all up for I couldn't have thanked her enough she was so friendly professional and not at all patronising. Thank you Leah

25 February 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Nicola,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very good and helped me get a…

Jack was very good and helped me get a new phone. Big smart guy Kye also helped and Katie the manager was also good.

2 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Amandeep,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very great

Jack was very great. We had a good experience in Shop. Jack is very kind

1 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpfull and nice ( Leah )

Very helpfull and nice ( Leah )
She give us all info and the best chices for us
Thank you Leahq

1 March 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Zevedei
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing all the way through!

Jack was absolutely amazing. Ensured I was comfortable through the whole process. He hooked me up with a S26 Ultra preorder, a watch, an IPhone 17 ProMax for my partner and saved me an absolute chunk on my home broadband. Highly recommend the guys in this branch!

28 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Callum,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service from Jack, Leah and Katie. They could not have been more helpful in what was a fairly complex transaction. Highly recommended! Thank you all!

25 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in the store and we got served by…

Came in the store and we got served by Jack. Thankyou for sorting us out, and making our experience easier and better

23 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Tylor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience got everything we…

Amazing experience got everything we wanted sorted with no pressure sales tactics. Jack was a pleasure to talk to and I would make a beeline for him to help again in the future if we need to.

22 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack has been very helpful and more…

Jack has been very helpful and more importantly not to pushy he has also answered all ok my questions very professional and helpfully

21 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was excellent today at helping me…

Katie was excellent today at helping me sort both my phones. Very professional manner. Super happy with the service!!

19 February 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Ciprian,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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