Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Mo , he is a great and very helpful person.. absolutely brilliant

Reply from Vodafone UK - Walsall
Ibraheem Ali, at the Walsall town centre branch was great to speak to. He has great knowledge and was very helpful.

Reply from Vodafone UK - Walsall
Ibrahim Ali was very respectful, confident and shows that he knows what he is doing. I recommend him to anyone who will use your service

Reply from Vodafone UK - Walsall
Ibraheem provided excellent service, supporting me with taking out a new contract.
He ensured I was fully aware of the ins and out of the contract and ensured I was satisfied.

Reply from Vodafone UK - Walsall
Excellent service from Raihan. Came out with new phone and swopped to broadband. Cheaper aswell. All in all glad I went to Vodafone Walsall

Reply from Vodafone UK - Walsall
Ibraheem Ali was very kind and overall really good experience.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Unbelievable service raihan who sortedy new fone was very informative and helpful

Reply from Vodafone UK - Walsall
Grate experience at the Walsall branch Nimra is a credit to the company very polite and professional came in to branch to collect new phone was seen to promptly and felt welcome by all the staff 10/10 experience

Reply from Vodafone UK - Walsall
Jay helped me with a new upgrade and transfered everything on the phone for me was a great help and would definitely recommend brilliant service from Jay and his colleague raihan

Reply from Vodafone UK - Walsall
The staff were very polite and knowledgeable about the goods on offer. Everything went without a hitch, very pleased!

Reply from Vodafone UK - Walsall
Ibraheem Ali was very helpful and very kind. Brilliant customer service

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
The experience was super super good with Ibraheem. He's a very good man

Reply from Vodafone UK - Walsall
The colleague IBRAHEEM who treated me was superb 👌, he knows he's stuff, help you with everything

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
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