Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
Location
Switch location37-39 Park Street, WS1 1LY Walsall, GB
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See what reviewers are saying
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Walsall
Written by the company
Contact info
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
4.9
Excellent
531 reviews
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Today I had a great time with Raihan…
Today I had a great time with Raihan he’s very helpful. honestly, he’s very very good customer service. I had a really nice experiences today. Me and my brother we went to Vodafone store and you even my brother he was saying he’s really nice guy I 100% recommended if anyone’s looking for help with anything, he will explain to you very well and understandable .
Thank you Raihan.
7 February 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nimra was a great help
Nimra was a great help. Shout out for helping me choose which device plan
4 February 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hi Christopher ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nimra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I was instore with Nimra
I was instore with Nimra, Zeyneb and Amrik. I was very pleased with the service, thank you.
28 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Julie,
Thanks for the lovely review and fantastic support for Nimra, Zeyneb and Amrik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He understood my needs and helped me…
He understood my needs and helped me get what I wanted sorted
22 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Leah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Looked further got a cheaper deal
20 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shout out to nim for helping me out for…
Shout out to nim for helping me out for my broadband and SIM and zee for service
17 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I am happy with the customer service
I am happy with the customer service
16 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My boss an myself popped into Walsall…
My boss an myself popped into Walsall Vodafone to get a sim swap service was great 5* thank you amrik
16 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Wints,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey Ranjit,
Thanks for the lovely review and fantastic support for Nim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nimra helped me alot with everything i…
Nimra helped me alot with everything i needed
15 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nimra and jay helped with swim swap
15 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Saadia,
Thanks for the lovely review and fantastic support for Nimra and Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
I went in to the store today with a technical issue on my phone, i was told i could upgrade and trade in my current phone, Jay and Nimra helped me choose which phone and contract, best service I received today in the Walsall Vodafone store. Jay explained everything in detail and all the offers, Nimra was excellent, really nice and chatty, good customer service. Excellent members of staff! Thank you..
Sarah Jenkins
15 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nines helped me a lot with my billing…
Nines helped me a lot with my billing and had the best customer service
15 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Afolabi,
Thanks for the lovely review and fantastic support for Nines.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was great help in-store with Zeyneb
14 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Zeyneb who was really…
I was served by Zeyneb who was really helpful and went through a lot of options with me.
14 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Graham,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeyneb and Amrik were very patient anf…
Zeyneb and Amrik were very patient anf helpful, thank you for all your help
13 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Suzanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Zeyneb and Amrik for your…
Thanks Zeyneb and Amrik for your brilliant service!
13 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Zhiyar,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zeyneb and Amrik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amrik is super suportive and great in…
Amrik is super suportive and great in his job, everything is explained very clear and he managed to sort ex managers mistakes. Zeynab is full of knowledge and amazing and customer service! Thank you
13 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hi Akvile,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amrik —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jay at Walsall was great best customer…
Jay at Walsall was great best customer service
12 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Derek,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nimra and jay were very good.helped me…
Nimra and jay were very good.helped me find thr best phone
11 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Lee,
Thanks for the lovely review and fantastic support for Nimra and Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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