Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Written by the company
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Very helpful and good information
Pleasant approach
Very patient with senior citizens who are not good with technology.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
I had some issue with my network. A wonderful employee Mister Ibraheem Ali helped me. He was super nice and cooperative. God bless him : 10/10 customer services.
Thank you so much

Reply from Vodafone UK - Walsall
Ibraheem was very helpful and gave great customer service.

Reply from Vodafone UK - Walsall
The staff were extremely helpful and accommodating, they went above and beyond to ensure to had the best deal for the cheapest price that was possible. I would like to send a personal thanks to Raihan,Nimra, Helmiah for the devotion to their jobs.

Reply from Vodafone UK - Walsall
Ibraheem Ali has been very good, customer service is excellent and hes very knowledgeable and kind

Reply from Vodafone UK - Walsall
Ibraheem Ali very good service kind and helpfull.

Reply from Vodafone UK - Walsall
Raihan was very nice and helpful with what we needed.

Reply from Vodafone UK - Walsall
Raihan was very helpful, guided me through the contract and made everything very smooth and efficient great customer service

Reply from Vodafone UK - Walsall
Nimra was really good thanks for the help

Reply from Vodafone UK - Walsall
Raihan got us a cheaper deal on a better phone! Will definitely use again when needed.

Reply from Vodafone UK - Walsall
nimra helped alot today honestly she helped me go through each option and help me choose what is suitable for me

Reply from Vodafone UK - Walsall
Nimra was great help thanks for her service

Reply from Vodafone UK - Walsall
My experience was good, the staff explained and gave me a lot of options.

Reply from Vodafone UK - Walsall
Great help from nim helped me choose which phone is convenient for me and very nice service

Reply from Vodafone UK - Walsall
Mo is brilliant! Went in with a faulty phone and he went above and beyond! Left with a better phone than I started with very happy and couldn’t fault the service

Reply from Vodafone UK - Walsall
Very happy with what ibraheem ali is done for us and very proffesional and polite

Reply from Vodafone UK - Walsall
Mo , he is a great and very helpful person.. absolutely brilliant

Reply from Vodafone UK - Walsall
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