Vodafone UK - Walsall Reviews 

531
TrustScore 5 out of 5

4.9

37-39 Park Street, WS1 1LY Walsall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more

Company replied

Rated 5 out of 5 stars

We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money

Company replied

Rated 4 out of 5 stars

Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walsall

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37-39 Park Street, WS1 1LY, Walsall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

531 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(531)

39,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Azhara was great

Azhara was great, she sorted out my phone and switched me from EE to Vodafone on my broadband saving me over £30. I am very happy.

19 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely experience with Nimra

Lovely experience with Nimra, great help thank you

18 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was very helpful

Zara was very helpful

17 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

Thanks for the lovely review and fantastic support for Zara!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was great she gave me good deal on…

Zara was great she gave me good deal on my upgrade!

16 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Nathan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nines was wonderful help with my Hbb

Nines was wonderful help with my Hbb. Helped me to choose which is more suitable for me. Lovely experience!!

16 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Amy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed a contract and i’m with Vodafone

I needed a contract and i’m with Vodafone with a great deal, all special thanks to Nim for her help and support she gave and give the best advice for which contract is suitable. Highly recommended, for those that unsure for which mobile service to go for, best one is Vodafone, definitely ask for Nim she will help you out for the best budget that you need 😊

13 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was very helpful today

Zara was very helpful today, I asked her for an upgrade opportunity and she looked into it for me and explained everything very well in a very polite and professional manner.

2 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Sure,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raihan is very helpful and explains…

Raihan is very helpful and explains everything. He is very professional

1 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rapid customer service and very…

Rapid customer service and very friendly and resolved my issues!

1 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Kyle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azhara was absolutely brilliant

Azhara was absolutely brilliant, sorted out my broadband my sim package and got me a great tablet deal.

27 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Sandra,
Thanks for the lovely review and fantastic support for Azhara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay and nimra perfrct help thankyou so…

Jay and nimra perfrct help thankyou so much

23 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Caelan,

Thanks for the lovely review and fantastic support for Jay and Nimra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

22 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Shel,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shout out to nim best service

22 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra helped alot with the phone

22 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was great help

Nimra was great help

22 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Ray,

Thanks for the lovely review and fantastic support for Nimra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and understanding and…

Very patient and understanding and polite

18 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hi Precious 🙂 Thank you for leaving us a great review. We're happy to see you've had some very patient and understanding service from our team. If you ever need any help in the future, you know where we are. Liam

Rated 5 out of 5 stars

Very freindley and calm atmosphere…

Very freindley and calm atmosphere Rahain was brilliant and very nice 10 out of 10 thank you so much im very happy to be going with Vodafone .

13 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Ashton,

Thanks for the lovely review and fantastic support for Rahain.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visiting the Vodafone branch in Walsall…

Visiting the Vodafone branch in Walsall was an absolute delight, thanks to Jay and Raihan. Both were incredibly helpful, respectful, and approachable, creating a truly welcoming atmosphere. They went above and beyond to assist with all my needs even exceeding their standard duties to ensure I was taken care of. They are fantastic ambassadors for the brand, and I truly hope their exceptional service is recognised

11 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Lewii,

Thanks for the lovely review and fantastic support for Jay and Raihan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara gave me great options for…

Zara gave me great options for broadband !!

10 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Evelyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra had the best service thank you…

Nimra had the best service thank you for greeting me in nicely and helping me out

8 April 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Antonio,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look