Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Written by the company
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Azhara was great, she sorted out my phone and switched me from EE to Vodafone on my broadband saving me over £30. I am very happy.

Reply from Vodafone UK - Walsall
Lovely experience with Nimra, great help thank you

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Zara was great she gave me good deal on my upgrade!

Reply from Vodafone UK - Walsall
Nines was wonderful help with my Hbb. Helped me to choose which is more suitable for me. Lovely experience!!

Reply from Vodafone UK - Walsall
I needed a contract and i’m with Vodafone with a great deal, all special thanks to Nim for her help and support she gave and give the best advice for which contract is suitable. Highly recommended, for those that unsure for which mobile service to go for, best one is Vodafone, definitely ask for Nim she will help you out for the best budget that you need 😊

Reply from Vodafone UK - Walsall
Zara was very helpful today, I asked her for an upgrade opportunity and she looked into it for me and explained everything very well in a very polite and professional manner.

Reply from Vodafone UK - Walsall
Raihan is very helpful and explains everything. He is very professional

Reply from Vodafone UK - Walsall
Rapid customer service and very friendly and resolved my issues!

Reply from Vodafone UK - Walsall
Azhara was absolutely brilliant, sorted out my broadband my sim package and got me a great tablet deal.

Reply from Vodafone UK - Walsall
Jay and nimra perfrct help thankyou so much

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Very patient and understanding and polite

Reply from Vodafone UK - Walsall
Very freindley and calm atmosphere Rahain was brilliant and very nice 10 out of 10 thank you so much im very happy to be going with Vodafone .

Reply from Vodafone UK - Walsall
Visiting the Vodafone branch in Walsall was an absolute delight, thanks to Jay and Raihan. Both were incredibly helpful, respectful, and approachable, creating a truly welcoming atmosphere. They went above and beyond to assist with all my needs even exceeding their standard duties to ensure I was taken care of. They are fantastic ambassadors for the brand, and I truly hope their exceptional service is recognised

Reply from Vodafone UK - Walsall
Zara gave me great options for broadband !!

Reply from Vodafone UK - Walsall
Nimra had the best service thank you for greeting me in nicely and helping me out

Reply from Vodafone UK - Walsall
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.