Vodafone UK - Walsall Reviews 

533
TrustScore 5 out of 5

4.9

37-39 Park Street, WS1 1LY Walsall, GB


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Rated 5 out of 5 stars

Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more

Company replied

Rated 4 out of 5 stars

Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys

Company replied

Rated 5 out of 5 stars

We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walsall

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37-39 Park Street, WS1 1LY, Walsall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

533 reviews

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1-star

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4.9

All reviews

(533)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Came into the Vodafone store in Walsall…

Came into the Vodafone store in Walsall to enquire about a new phone Raihan went above an beyond to make sure I was satisfied and found the right package for me he is an asset to this store

10 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Philip,

Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azhara was great

9 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Trevor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nim was great help.

6 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Seham,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was great help shout out to…

Nimra was great help shout out to her!!!!

6 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Frazer,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nim has made my experience really good…

Nim has made my experience really good would recommend seeing her

6 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Carol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra has helped me with my billing

Nimra has helped me with my billing. Thank you a lot!

6 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Courtney,

Thanks for the lovely review and fantastic support for Nimra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was very kind and helped alot…


Nimra was very kind and helped alot with my upgrade

5 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hi Sue, thank you so much for your wonderful review and the amazing support you’ve shown for Nimra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thanks Nim for great help

Thanks Nim for great help. Made me feel really welcomed

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Mansata,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Nim for helping me out

Thanks to Nim for helping me out

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall


Hey Sylwia,

Thanks for the lovely review and fantastic support for Nim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nim for all the help I needed.

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Wesley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra made my experience really good

Nimra made my experience really good, helped me a lot. Will recommend

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with jays customer service at…

Happy with jays customer service at store he helped me to get new sim card for my phone very happy

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hi Lukacs, thank you so much for your wonderful review and the amazing support you’ve shown for jays, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Shout out to Nim for helping me for…

Shout out to Nim for helping me for what I needed. Fast help

4 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service

The customer service adviser was very friendly and sorted out the issue immediately and in an easy to understand manner.

2 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azhara was great

Azhara was great! Helped me with my new phone.

2 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Dennis,

Thanks for the lovely review and fantastic support for Azhara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was brilliant with…

My experience was brilliant with Azhara. She is a good business representative. I wish her more good time with your company.

2 June 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Clement,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Azhara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara had given me great options on a…

Zara had given me great options on a new phone deal and the service was amazing

23 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was very helpful

Zara was very helpful
Excellent service

23 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was great !!

Jay was great !!!
He gave me lots of options and great deal on my upgrade .

22 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was very helpful

Jay was very helpful

21 May 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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