Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Written by the company
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service was really good Jay helped us through the whole process

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Azhara was great helped me move from ee to vodafone madw it nice and simple.

Reply from Vodafone UK - Walsall
Raihan was very helpful and did an amazing job sorting out a good phone.

Reply from Vodafone UK - Walsall
We came here we have issues with our broadband and the customer service was amazing and very helpful. Raihn provided us with a good service and we’re happy with the customer service.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Raihan
Excellent service and very quick and friendly advice.Can't fault.
Thank you

Reply from Vodafone UK - Walsall
Raihan gave fantastic service and Nim was really lovely

Reply from Vodafone UK - Walsall
Zara has been very helpful and very nice !

Reply from Vodafone UK - Walsall
Zara helped us work through the different packages and gave the best deal possible. Happy with the end decision.

Reply from Vodafone UK - Walsall
Excellent service from Azhara and very pleasant and helpful highly recommend

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra helped me a lot today fantastic service!!!

Reply from Vodafone UK - Walsall
Great help and very thorough. Knows what she is talking about and is very confident (Zara)

Reply from Vodafone UK - Walsall
Nimra greeted me, very lovely lady. thankyou so much. definitely recommend to see her

Reply from Vodafone UK - Walsall
Great experience with Vodafone. Raihan was very helpful, professional, and friendly. He answered all my questions clearly and made the whole process smooth and easy. Excellent customer service thank you, Raihan.

Reply from Vodafone UK - Walsall
Came into the Vodafone store in Walsall to enquire about a new phone Raihan went above an beyond to make sure I was satisfied and found the right package for me he is an asset to this store

Reply from Vodafone UK - Walsall
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.