Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Azhara helped set up my new phone she was absolutely amazing. Thank you so much

Reply from Vodafone UK - Walsall
Spoke to Jay who was very helpful,knowledgeable and friendly. He was the deciding factor to move all three mobiles to Vodafone.

Reply from Vodafone UK - Walsall
Azhara and rafael were friendly and efficient.

Reply from Vodafone UK - Walsall
Top guys. Jay was really supportive and gave me all the help I need.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Azhara really helped me out when with my difficulties communicating. I was very impressed.

Reply from Vodafone UK - Walsall
Azhara was brilliant explained everything really well

Reply from Vodafone UK - Walsall
Ray in Walsall sorted me out quickly and efficiently

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra served me she was really good

Reply from Vodafone UK - Walsall
Jay was very professional and helpful with us today and resolved our queries

Reply from Vodafone UK - Walsall
Jays service was brilliant honestly gave us the best deals just sorted my whole account for me

Reply from Vodafone UK - Walsall
Spoke to Jay and was very satisfied and left the shop with a smile honestly a great deal and great customer service

Reply from Vodafone UK - Walsall
Halimah was really sweet and helped renew my SIM card

Reply from Vodafone UK - Walsall
I visited the store to collect S24 galaxy android and broadband router. Rafael was knowledgeable , friendly, and had great customer service. Any problems and questions I had, Rafael was able to assist. Brilliant!

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Great customer service, we we're served by Jay who was very helpful very friendly, very chatty and very polite😀

Reply from Vodafone UK - Walsall
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