Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
389 reviews
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Luke was very friendly helpful and…
Luke was very friendly helpful and polite with good knowledge and a friendly manner
1 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Kath,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very thorough with his…
Dan was very thorough with his explanation of the plan and the contract, he was very friendly and indeed very efficient, I was very happy with my experience!!
30 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Iraj,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Makenzie was very helpful and very…
Makenzie was very helpful and very pleasant to deal with very knowledgeable.
24 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Malcolm. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exemplary service from Luke.
19 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Hilary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Makenzie.
Excellent service by Makenzie.
Initial service and set of the phone was superb and also again when we were struggling with other features of the phone.
Excellent knowledge and people skills.
8 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Mike,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was great
4 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey June,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was excellent at his job very…
Luke was excellent at his job very satisfied with the service
4 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was a great help sorting out the…
Tom was a great help sorting out the issues with my phone today
30 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and friendly staff
Helpful and friendly staff. Luke and Dan answered all of my queries effortlessly
17 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Tracie,
Thanks for the lovely review and fantastic support for Luke and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Chris easy clear and…
Great service from Chris easy clear and happy with everything.
16 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke- Telford store
Luke was extremely helpful. Made everything easy. Told me all my options and helped me to choose what to go for,
Really happy with the service and whole experience.
13 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and proactive staff, happy customer!
Luke at the store was proactive in assessing and diagnosing a technical problem on my recently-purchased iPhone, and was clear in explaining the options I had. I felt dealt with as a valued customer, and that he had empathy for my situation; I came away very happy with the resolution arrived at, and I felt Luke and his colleague went the extra mile to tailor a solution to my situation. This gives me a strongly positive feeling about Telford Vodafone’s service towards its customers.
9 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey JH,
This is fantastic to hear! We really appreciate the feedback. Glad Luke could sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped us save money very helpful and…
Helped us save money very helpful and sorted out phones out !!!
9 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I was served by luke at the…
Today I was served by luke at the Telford town centre store he was extremely helpful and found exactly what I needed
3 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Karen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was more than helpful
2 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful and easy to talk…
Luke was very helpful and easy to talk to, very happy with the whole experience
28 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Remen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy process with Luke
26 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Joe,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Luke gave great service
Luke made us feel welcome and answered all questions that were asked
26 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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