Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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See what reviewers are saying
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent
Great. Luke helped us to solve our issues efficiently and friendly
9 October 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Soughtt advice and well looked after
Sought advice and well looked after. Thanks luke
8 October 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tom was great changing over my contracts
Tom was great changing over my contracts
13 September 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Luke did a great job and was very…
Luke did a great job and was very helpful
13 September 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service received…
Excellent customer service received from McKenzie.
Professional and very friendly dealt with both matters we went in to sort.
12 September 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Luke and Dan provided excellent…
Luke and Dan provided excellent service. Very knowledgable for a complex account with multiple phones, which made getting the things done that I needed very easy. Thanks very much.
4 September 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Luke was fantastic in serving us
Luke was fantastic in serving us, explained very clearly what was available. The warmth in the shop with the customer service is brilliant.
1 September 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Dani,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke did a great job
27 August 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it!
Thanks,
Vodafone Social Media Team
Happy with the service and help given…
Happy with the service and help given by Luke
26 August 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service at Vodafone Telford
We went into Vodafone Telford with two phones with issues from a different cellular provider. Dan, the manager helped us solve our problems. He got us a new SIM and monthly plan, solved several settings and technical issues.He was kind, polite and helpful. I would highly recommend Vodaphone Telford.
13 August 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom x2 and Luke are all brilliant
Tom x2 and Luke are all brilliant. Customer focused and friendly.
12 August 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Marian,
Thanks for the lovely review and fantastic support for Tom x2 and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer sevice
Thank you, Makenzie! Super helpful and everything fully explained. Excellent customer service.
11 August 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Brechtmann,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was fantastic
Dan was fantastic. Dealt with all my needs efficiently and had a great friendly manner.
Would recommend. Needs a pay rise in my opinion.
1 August 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Connor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christopher was fantastic really…
Christopher was fantastic really knowledgeable and friendly a really positive experience which meant I have stayed with Vodafone rather than leave to go to EE
28 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey David,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly
Great customer service from Felix today.
Helped me and my family massively with our Vodafone packages.
23 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
Thanks for the lovely review and fantastic support for Felix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful and efficient…
Luke was very helpful and efficient with setting up my new sim only
Plan. Highley recommend.
13 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Claire,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was great
Luke was great - very helpful and informative. All issues sorted and queries answered.
9 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Louise,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke looked after us and found the…
Luke looked after us and found the package to fit our needs 👍thanks
9 July 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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