An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Company replied
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
428 reviews
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Very helpful service
And was efficient, friendly informative and very helpful.
10 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan was amazing and has excellent…
Farhan was amazing and has excellent customer service skills
9 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Marius,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Muj and Laura were very helpful
Muj and Laura were very helpful. I came to Vodafone today with a WiFi issue and Laura spent up to 30minute helping me with kindness and a huge smile. Muj helped me with informing me about my upgrade for my sim plan and he was extremely patient and amazing with his advice
8 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Jacinta,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We just attended the store and what an…
We just attended the store and what an amazing service, very efficient and helpful. Thank you for a excellent service!
7 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Azarmindokht,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan was amazing will be back and…
Farhan was amazing will be back and will be looking to get more furture contract. He was very efficient and will be back again
7 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Nafisa gave excellent customer service…
Nafisa gave excellent customer service when she sold me a iPhone 17- I only came in to enquire about data charges abroad!
6 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Cathy,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Service by Amz and Vodafone…
Excellent Service by Amz and Vodafone St Albans. Thank you
6 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Imran,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I really got the good price and I am…
I really got the good price and I am very happy to choose the Vodafone network
Many thanks
5 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Ramakrishna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent 👍 very helpful service from…
Excellent 👍 very helpful service from Akila
5 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amz wass very helpful going though the…
Amz wass very helpful going though the different options for phones and airtime contracts.
Kept the shop open late so I could get it all sorted.
4 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Albans
Hey Tom,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great prices, great service
I was helped by Farhan & The Vodafone team was very helpful. Was offered a great sim deal with no problems.
Thank you so much!
3 March 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Ella,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brillian service and very thankful for…
Brillian service and very thankful for saving me money on my bills. Marian has been wonderful and will be back to upgrade to a new phone
27 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Mike,
Thanks for the lovely review and fantastic support for Marian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nafisa was an amazing help today to get…
Nafisa was an amazing help today to get me my new phone and contract. Love having face to face contact because its alot more helpful.
27 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Jordon,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan and Amz has been excellent and…
Farhan and Amz has been excellent and have helped me replace my SIM card and getting a new phone. I also got a new tablet as I wanted to watch football on it and am very glad they have sorted it. Amazing customer service skills and will be back again for future references
27 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Kevin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of phone plan
I have dealt with Amz twice this week. He has been extremely efficient, professional and has helped me to change my monthly phone plan. I would recommend him and will always ask for him in the future.
27 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Anne,
Thanks for the lovely review and fantastic support for Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Great service, went above and beyond to help me setting up internet and ESIM. Highly recommended if you’re moving from abroad to visit Vodafone in St Albans.
First of all super friendly and helpful staff.
25 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Dagur,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service !
Excellent customer service !by Nafisa thank you
25 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Cullen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
This is customer service defined
This is customer service defined - Amz & Nafisa spent the time to work through and find me the best phone and data plan for my requirements.
20 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone St Albans Farhan and Amz have…
Vodafone St Albans Farhan and Amz have been fanatastic - so patient with me in selling a new phone, and transferring the Data over. very patient and so professional both of them . I highly recommend them and this store. Last year i went to Vodafone Borehamwood they were very unhelpful and unknowledgeable but Vodafone St Albans were so fantastic and very knowledgeable. i highly recommend these guys.
19 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey PETER,
Thanks for the lovely review and fantastic support for St Albans Farhan and Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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