An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
428 reviews
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Very good experience
Akila from Vodafone St. Albans together with her colleagues, were extraordinaryily helpful. I'm extremely grateful to them for helping me out of a sticky self created problem. Many Thanks!
13 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Brilliant underdog our problems from Akila, Mujahid and Farhan and would certainly recommend anybody else to the St Albans shop.
Rick and Patsy “The older generation”
12 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Patricia,
Thanks for the lovely review and fantastic support for Akila, Mujahid and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was served by a lovely lady called…
I was served by a lovely lady called Mutzy - I was on Pay as you go and spending £40 to £50 a month - Mutzy halved the cost I was paying. She was very patient and very helpful - I highly recommend her and the gentleman that works with her Amz I think his name was. Very patient and honest team. Thank you again.
11 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in the St.Albans branch
I was in the St.Albans branch, looking to upgrade to a new iPhone and received polite and knowledgeable service from Muj. He found me a refurbished iPhone on a contract that suited me perfectly. He went above and beyond.He is a credit to the store
5 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and quick service from Farhan
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
"I am writing to express my sincere…
"I am writing to express my sincere gratitude for the exceptional service provided by Farhan and Amz and mutzy at Vodafone. From start to finish, they were remarkably helpful and brilliant in addressing my needs, demonstrating a level of technical expertise that made the entire process seamless. What stood out most, however, was their impeccable professionalism; they maintained a formal yet genuinely kind and patient demeanor throughout our interaction. It is rare to encounter such a dedicated team that balances efficiency with such a high standard of customer care. They are a true credit to Vodafone, and I couldn't be more impressed with the support I received
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Darshan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Farhan and Amz and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amz and Farhan were fantastic gave me…
Amz and Farhan were fantastic gave me and great deals on sim only - lovely trustworthy store. I recommend!
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Gine,
Thanks for the lovely review and fantastic support for Amz and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan handled our phone swap with…
Farhan handled our phone swap with expertise and professionalism. Highly recommend
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Kim,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan was exceptionally patient and…
Farhan was exceptionally patient and informative
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Joan,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Significant savings on our contract. Very knowledgeable and explained the changes clearly.
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Patsy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service and…
Absolutely brilliant service and knowledge
7 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Mike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone St Albans
Amz, Mutzy and Farhan were brilliant. I bought my phone from third party and was having battery problems and just wanted a new phone before my holiday. They were fantastic in their offerings of a new phone and set me up ready for my holiday. I can use my new phone for great pictures. Thank you Vodafone St Albans
6 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Edward,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amz, Mutzy and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was amazing and I was very…
Graham was amazing and I was very satisfied with his help. 100% will be coming back again to see him.
6 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Tomasz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Farhan is the amazing person he help me…
Farhan is the amazing person he help me to a lot and give me best deal … thank you
6 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Satej,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muj was very helpful and sorted out a…
Muj was very helpful and sorted out a SIM card very quickly, good price too.
5 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Tyler,
Thanks for the lovely review and fantastic support for Muj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Muj and Amz
Excellent service from Muj and Amz
Would definitely recommend
4 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Mary,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and will definitely…
Brilliant service and will definitely be back again and again...
Amazing Amz was tremendously helpful.
3 February 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abdolutely brilliant customer service
Abdolutely brilliant customer service. Very knowledgeable and helpful.
27 January 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Andy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laura was really helpful helping with…
Laura eas really helpful helping with buying a new phone
25 January 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful and efficient service from Muj
25 January 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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