An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
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Fantastic experience all went smoothly
Fantastic experience all went smoothly

Reply from Vodafone UK - St Albans
Perfect made today a very easy visit…
Perfect made today a very easy visit clear information with a smile I didn’t feel as if anything was to much trouble thank you .

Reply from Vodafone UK - St Albans
Mutzy was so helpful
Mutzy was so helpful. I’d been having trouble with my phone and she helped me with my contract and saved me money! She explained it all very well.
Thank you

Reply from Vodafone UK - St Albans
Nafisa was very helpful and attentive…
Nafisa was very helpful and attentive when I came to Vodafone. She helped me solve my issue in minutes and was very kind and thoughtful. I will recommend her to anyone.

Reply from Vodafone UK - St Albans
Very good friendly service from Mutzy…
Very good friendly service from Mutzy and Nafisa

Reply from Vodafone UK - St Albans
Nafisa
Nafisa
She was delightful, very helpful and informative. She really helped an old IT dinosaur like me. Thank you.

Reply from Vodafone UK - St Albans
Lauras service was amazing
Lauras service was amazing. Came in and my iphone was frozen and I couldn't do anything with it. After some time she managed to fix it for! She was very helpful

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
top banana.
Nafisa and Akilla were extremely helpful and made sure I got my replacement SIM, despite technical issues etc. Also were friendly and had a great attitude. Highly recommend this shop.\

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
Nafisa has been absolutely amazing and…
Nafisa and Muj has been absolutely amazing and so helpful. They has made me feel really comfortable throughout this entire process.

Reply from Vodafone UK - St Albans
Nafisa was really patient with me and…
Nafisa was really patient with me and extremely helpful and supportive.

Reply from Vodafone UK - St Albans
You have done me a good job
You have done me a good job. Thank you for the discount . Amz was fantastic. Highly Recommend.

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
Farnham has had excellent service and…
Farnham has had excellent service and very efficient and helped me save money on my bills

Reply from Vodafone UK - St Albans
Nafisa was very helpful with helping…
Nafisa was very helpful with helping upgrade to a new contract would recommend asking for her in store.

Reply from Vodafone UK - St Albans

Reply from Vodafone UK - St Albans
Mutzy
Mutzy, Akila, Amz and Muj were fantastic!! I was going through a tough time, receiving nuisance calls. My phone had multiple viruses, they helped me get a new phone and helped me change my number. Thank you St Albans

Reply from Vodafone UK - St Albans
Nafisa was wonderful
Nafisa was wonderful, very knowledgeable and helpful.
Many thanks

Reply from Vodafone UK - St Albans
I had a great experience with Amz in…
I had a great experience with Amz in the St Albans shop.
Very polite, helpful, explained everything very well and found me some money savers.
I could t be happier with the service 😀

Reply from Vodafone UK - St Albans
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