A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Company replied
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
174 reviews
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Staff amazing
7 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Darren,
It's great to hear that you think our staff our amazing, we do too!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service at Vodaphone Penzance
Great service at Vodaphone Penzance - Beth and Chris were really helpful and got us set up on a new phone. Highly recommend
4 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Kerry,
Thanks for taking the time to leave such lovely feedback for Beth and Chris! It's great to hear that you enjoyed your visit to the Penzance store and that they were able to help you out.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Broadband sale
I purchased my broadband from hollie who was fantastic! She was quick, friendly and a credit to Vodafone. The staff in the store have always been brilliant, nothing is too much trouble.
3 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful staff
2 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Amy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Quote me happy Hollie !!!
Called in to see about an upgrade and was greeted by Hollie who came up with an upgrade that completely suited me so that’s what I’m going to do as soon as they get the yellow one in !!!
1 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Lee,
Thanks for sharing that Hollie has helped to find the best deal for you.
Enjoy your new phone when you get it.
All the best,
Vodafone Social Media team
Great experience today in store as I…
Great experience today in store as I was able to solve a problem facing my business. A solution was suggested and actioned successfully. Really appreciated the friendly vibe and knowledgeable staff.
1 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Adam,
This is a lovely review. Thanks for taking your time to let us know how knowledgeable our colleagues in store were.
All the best,
Vodafone Social Media team
Holly was amazing and spent a lot of…
Holly & Beth were both amazing and spent a lot of time and provided excellent customer service. Highly recommended.
1 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi,
Thank you for your feedback for Holly and Beth. If you were visiting a store when you had this experience, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Hollie was very helpful in getting me…
Hollie was very helpful in getting me setup. I would give 6 stars if I could.
This was the Penzance store.
1 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Steve
Thank you for your feedback for Hollie. If you had this experience is store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
The Vodafone Social Media Team
Great service, friendly store
Very welcoming store to walk in to, thanks to Holly & Beth for the excellent service and great deal on my new phone! 14 The Terrace, Market Jew Street.
1 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Alisdair,
Thank you for your review. Which store did you recently visit so we're able to feed this back to Holly and Beth directly?
Thanks again,
Vodafone Social Media Team
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