A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Company replied
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
173 reviews
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Hollie and matt were both brilliant
Hollie and matt were both brilliant. Very helpful
16 September 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Paul,
Thanks for taking the time to review. It's great to hear your feedback and how both Hollie and Matt provided such great service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
V friendly and knowledgeable staff
Holly was very helpful sorting out new contracts with roaming and spend limits etc. Really appreciated it!
31 August 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Ingrid,
Thanks for taking the time to review! It's great to hear Holly has been able to help you.
Should you ever have any questions feel free to pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Collected new I phone 14’s yesterday
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customers which they gave the same standard of of service. Please look after these girls because there is not many people that amazing out there at the moment.
20 July 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth 1 & Beth 2 Penzance a credit to Vodaphone
The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.
20 July 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
✅️Phone upgrade samsung s23 ultra ✅️
I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie
3 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Rob,
This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Penzance
Hi Nigel,
Thanks for sharing your kind words and feedback for our Penzance store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Staff very friendly and helpful
Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you
20 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team
Beth and Beth2
Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order
27 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Debbie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very friendly and helpful staff
Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.
26 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Dylan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff couldn't do enough to help
20 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Barry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The friendly staff went above and…
The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!
23 May 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Robert,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My experience at vodaphone was very good
My experience at vodaphone was very good with Beth 2
20 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Lola,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Beth M
Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store
20 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Eleanor,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth sorted out my emails that I have…
Beth sorted out my emails that I have been struggling with for ages
19 June 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Sandra,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A friendly face
Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie
29 May 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Beth was very welcoming & such a lovely…
Beth was very welcoming & such a lovely member of staff. Very helpful
9 May 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Michael,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Your member of staff was excellent
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey
22 March 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Debbie,
This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.
It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Penzance
Hey Dean,
Thanks for the support and the great review for Holly!
Thanks again,
Vodafone Social Media Team
Brilliant friendly staff
Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day
12 April 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Sophie,
It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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