The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... See more
Company replied
Location
Switch location224-226 High Street, BR6 0LS Orpington, GB
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See what reviewers are saying
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
Company replied
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... See more
Company replied
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Orpington
Written by the company
Contact info
224-226 High Street, BR6 0LS, Orpington, United Kingdom
5.0
Excellent
302 reviews
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Edward
Very helpful and friendly, really went out of his way to help and get the best deal for me
4 September 2025
Unprompted review
Reply from Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Edward
Edward was great. Came in as I couldn't use my mobile data. He found the issue and sorted it for me and gave me information regarding upgrade dates
4 September 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that the issue with your mobile data was resolved. We appreciate you taking the time to share your experience and are glad the information provided was helpful.
Thanks,
Vodafone Social Media Team
Edward
Ed was very very helpful, sympathetic and knowledgeable. He did more than I could have asked for in setting up my new phone. Thoroughly recommend this gentleman.
31 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and not pushy at all, providing the necessary information enabling us to make a decision without feeling pressured. I would regard him as an asset to your business. A super professional employee.
28 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Adam,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Edward!
Edward made our phone upgrades simple, clear and very easy. He was extremely friendly and informative and we are grateful he hosted our appointment today. Thanks Edward!
28 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was very welcoming and a great…
Ethan was very welcoming and a great help, explained everything regarding the plan before making the updgrade - had a patient of a saint when it came to my 3 year old son also 😊
Thanks again!
23 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.
Thanks,
Vodafone Social Media Team
Edward
Edward was amazing! Told me of all the offers available, very patient with me and I came away on a contract and very happy! Thank you!!
23 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Demi-leigh
Demi-leigh has been extremely helpful to support me in organising a new device. She is knowledgeable and patient and clear in her explanations. I have no hesitation in recommending her. Her colleague Ed was a good support to completing the tasks. A good team!
19 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My visit to Orpington Vodafone branch
Went into the Orpington branch of Vodafone today and was attended to by Edward. He was extremely helpful, polite and courteous.....also saved me some money....always useful!
Very happy with the service today.
18 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi,
We're happy to hear that you had a positive experience in store! We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and knows exactly what to do. I was confused and he answered my questions
18 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi Karen,
Thanks for your feedback! It's great to hear that your query was resolved and you got the help needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great and very helpful sorting me out a new phone. Very friendly and explained everything.
18 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Demi was such an amazing 👏🏿 she was…
Demi was such an amazing 👏🏿 she was helpful and very patient I would highly recommend her
Will visit again
Kindly Atlanta
17 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very nice young man and very…
Ethan very nice young man and very helpful saving me money on my contract
16 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and saved you money on your contract.
Thanks,
Vodafone Social Media Team
Orpington store
Edward was so helpful in sorting out our problem logging into the Vodafone app. He went through everything very clearly with us and sorted everything out with us. Nothing was too much trouble.
A relief that there is help in store. We thoroughly recommend Vodafone and their support in their stores.
16 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Thank you for the positive feedback and recommendation, we really appreciate it!
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very patient and helpful with setting menup with a new device. Would recommend to see her if you need help
16 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate your positive feedback! We're happy to hear that you had a great experience and found our team member to be patient and helpful with your new device setup.
Vodafone Social Media Team
Ethan was so helpful finding me a new…
Ethan was so helpful finding me a new phone that suited my needs, was so much easier to talk to a real person and all the staff in Vodafone Orpington are so knowledgeable and inquisitive to find you the best package personalised to the customer.
15 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate you taking the time to share your experience. This is great to hear!
Thanks, Vodafone Social Media Team
Edward
Came in with some bill queries. Edward cleared everything up and let me know how long was left on what I have out and how much I am paying. Thank you
12 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Kellie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very helpful will always return to be seen by Demi, Orpington is a very welcoming and friendly store
8 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Alan,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Very happy with the service in store today, Edward was extremely helpful and got me the deal I wanted! If only all customer services could be this easy!
4 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Oliver,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assisted by Demi today
Assisted by Demi today. As before she was helpful and thorough. Will always recommend Vodafone and their staff.
Bill Seymour
4 August 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Bill,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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