Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
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Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
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Katie was lovely and polite, she also got me a great deal, will definitely be a returning customer

Reply from Vodafone UK - Middlesbrough
sidra and katie help me to find a cheap contract because i every month have problem with my top up card. happy cheap price

Reply from Vodafone UK - Middlesbrough
I was served by Chloe today and she took care of me excellently. Service with a smile, got me a new phone & cheapened my plans! Very happy, thank you Chloe!

Reply from Vodafone UK - Middlesbrough
Sidra helped me find a cheap package and loved the service she provided! Happy 5 star ⭐️⭐️⭐️⭐️⭐️

Reply from Vodafone UK - Middlesbrough
Great services and brilliant team. Thanks to sidra specially, she Dealt me very well. Helped me to get a better and cheaper contracts. Thanks sidra and vodafone.

Reply from Vodafone UK - Middlesbrough
Really happy with the service really helpful was able to find me a good contact kind pleasant ! Really happy with the service

Reply from Vodafone UK - Middlesbrough
katie has been really helpful and friendly

Reply from Vodafone UK - Middlesbrough
The service and experience I received in Middlesbrough branch by Jenna was exceptional, my requirements for three upgrades and new contract were complex, Jenna walked us through she was extremely knowledgeable and delivered good all round experience…. Asset to this branch.

Reply from Vodafone UK - Middlesbrough
Thank you for help my autistic son with ipad sidra

Reply from Vodafone UK - Middlesbrough
Ste was very patient and very helpful to me.

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Sidra I wanted to cancel my contract and you knew exactly how to keep me haha! Very good funny girl

Reply from Vodafone UK - Middlesbrough
Sweet lovely staff help me with my phone price

Reply from Vodafone UK - Middlesbrough
Sidra i so happy with all so much very good

Reply from Vodafone UK - Middlesbrough
I came into the store to reset my account pin and regain online access. Sidra was amazing. Although new, she was personable, explained everything clearly and was able to suggest some better prices for my needs too. Whenever she was unsure of something due to being new or because my issue turned out to be quite complex, she found out quickly and clearly had great rapport with her colleagues. Great experience.

Reply from Vodafone UK - Middlesbrough
I got seen to a very helpful, cheerful man who is a store manager called ste. He got seen to me straight away and did what I wanted to do. I could not thank him enough. 1 happy customer went away happy.

Reply from Vodafone UK - Middlesbrough
Sidra was so good bought me to contract from o2

Reply from Vodafone UK - Middlesbrough
So helpful sidra thank you for spending time with me

Reply from Vodafone UK - Middlesbrough
Sidra and katie are incredible, everytime i come in they take time on me with my struggles. The women are so friendly here. Lovely ladies

Reply from Vodafone UK - Middlesbrough
Explained everything very well with plenty of knowledge

Reply from Vodafone UK - Middlesbrough
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