Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Had an amazing experince with sidra and…
Had an amazing experince with sidra and katie today. They helped me get a good deal for a new sim. Will be a returning customer
23 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sidra really helped me
Sidra really helped me، she took her time to help me with my billing issue and my account
22 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ibrahim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Sidra for helping me
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sarwath,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan and sidra sorted my contract so…
Ewan and sidra sorted my contract so great and lovely and assisted me with all my needs!
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lorraine,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great shopping experience with…
Had a great shopping experience with Ewan, very polite, very knowledgeable and patience , nothing was too much bother lovely young man
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Janet,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great doing business with Katie today
Great doing business with Katie today. Helped us find an amazing and cheap deal. Will definitely return to see her.
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie really was helpful took her time…
Katie really was helpful took her time to help me and my wife out.. well done lovely girl
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chloe is the best girl I've met in a…
Chloe is the best girl I've met in a long time. Nothing was too much trouble for her, she went above and beyond to build me a package that suited my needs and get me an accessible phone. She also helped my wife and son get an amazing deal. She deserves every penny of a pay rise, thank you so much Chloe! We will be coming back to see you!
20 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sidra helped us sort both of our mobile…
Sidra helped us sort both of our mobile phones out. All of our data and the package went smoothly.
19 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Me and my partner have avoided coming…
Me and my partner have avoided coming into have our phones sorted in years, our kids finally pushed us to upgrade our mobile phones.
We were met with a delightful girl sidra, who thoroughly took her time to break everything down and ensure we have the best set up of our account.
Sidra also set up both our phones and transferred everything, over to our new phones straight away.
This visit had gone, incredibly seamless.
Thank you Sidra
19 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Elaine,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
very Happy With My New contract Sidra…
very Happy With My New contract Sidra Ewan Thankyou
17 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Khalid
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra really took her time to check my…
Sidra really took her time to check my contract and reduce my bill. She listened to my issues and solved them for me.
Brilliant young lady
17 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really haopy sorting mine and my…
Really haopy sorting mine and my partners phones today. Sidra took the time to go over everything
17 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Geoff,
Thanks for the lovely review and fantastic support for Sidra.
Thanks for the lovely review and the fantastic support you’ve shown for Emily
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into Vodafone this morning even…
Called into Vodafone this morning even tho I'm with 02 and a young lady called Jenna help me reset my phone which I had struggled for days with, a credit to Vodafone for the customer service she provided a very helpful young lady
17 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sidra has made me feel welcomed coming…
Sidra has made me feel welcomed coming in and doing my upgrade. I was always scared as I'm not technical with phones..
She took time to help me set everything up.
Class las
17 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Redcar
Me and my daughter when into Vodafone to fix a problem with my daughters phone end up coming out with a smile on our faces!
We were served by a lovely woman called Sidra she was extremely helpful and explain everything in great details. That was very easy. Easy to understand. And the humour was just hilarious. We had a good laugh. I end up saving money on my monthly bill also!
Sidra had never worked in the Redcar store before and is fairly new to Vodafone she’s not long finished her training but you would never know it super professional extremely knowledgeable considering she’s only worked at Vodafone for 3 months
9 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really understanding staff even though…
Really understanding staff even though i know I have communication difficulties. Sidra was attentive to my needs, to solved my issue
10 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
sidra and katie really helped me today…
sidra and katie really helped me today happy
4 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really happy with sidra and katie today…
Really happy with sidra and katie today for dropping our bills and getting us cash back. Well deserved 5 star 🌟🌟🌟🌟🌟
4 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing experince from katie and sidra
Amazing experince from katie and sidra. They deserve a pay rise. Very good service and will return in the future
4 April 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
HeyEunix
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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